Exceptional Customer Service Jobs in Washington DC

84,942 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

Tier I Help Desk Analyst

Company: KeenLogic

Location: Washington DC

Posted Nov 21, 2024

KeenLogic is looking for a talented Tier I Analyst to work in a challenging team environment. The candidate will assist customers with routine issues and provide support for hardware and software applications.

Washington Facility Is Seeking a Locums Family Practice Physician CPH# JOB-2998567

Company: CompHealth

Location: Auburn, Washington

Posted Nov 21, 2024

CompHealth offers diverse locum tenens opportunities in Family Medicine, with assignments ranging from a day to years. They provide expert guidance tailored to individual needs and career phases. Benefits include negotiated pay, housing and travel arrangements, malpractice coverage, and simplified credentialing. The company, founded in 1979, is a leader in healthcare staffing, known for personalized job matching and excellent customer service.

Community Management Intern

Company: Walgreens

Location: Washington, DC

Posted Nov 21, 2024

The job involves providing an extraordinary customer experience in a retail store setting, engaging customers, resolving issues, and modeling customer service best practices. Responsibilities include operating cash registers, managing inventory, maintaining store cleanliness, and ensuring compliance with regulations. The role also involves learning from store managers, competitors, and customers, and participating in team challenges. Basic qualifications include being a student in the senior year towards a Bachelor's degree, fluency in English, and flexibility for various shifts.

Software Engineer, Product

Company: Meta

Location: Washington, DC

Posted Nov 21, 2024

Meta, the company behind popular platforms like Messenger, Instagram, and WhatsApp, is seeking experienced full-stack Software Engineers. The role involves full stack web/mobile application development, creating consumer products, working with internal programming language Hack, and collaborating with PM and design teams. The ideal candidate should have 6+ years of programming experience, experience with scripting languages, and a track record of setting technical direction and driving consensus. Meta is committed to fostering an inclusive environment and offers competitive compensation, benefits, and opportunities to shape the future of social technology.

A Washington Facility Is Looking for a Locum Tenens Cardiologist CPH# JOB-3000331

Company: CompHealth

Location: Yakima, Washington

Posted Nov 21, 2024

CompHealth, a leading healthcare staffing company, is offering a Cardiology position in Yakima, Washington. They handle all details including housing, credentialing, and negotiate better pay. Their services are free and they provide comprehensive malpractice coverage and an online portal for assignment details.

Customer Service Associate

Company: Walgreens

Location: Washington, DC

Posted Nov 21, 2024

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Software Engineer, Infrastructure

Company: Meta

Location: Washington, DC

Posted Nov 21, 2024

Meta is currently hiring for an experienced Software Engineer position in the Software Engineering (Infrastructure) team. The role involves designing and coding core, backend software components using languages like C/C++, Java, PHP, and Hack. The team is responsible for building large-scale infrastructure systems that support Facebook's massive user base, handling tasks from data storage to server cluster coordination. Meta is seeking candidates with a passion for tackling complexity and scaling systems. The ideal candidate should have at least 2+ years of relevant programming experience, experience with scripting languages, and a degree in Computer Science or a related field. Meta offers competitive compensation, including a base salary, bonus, equity, and benefits.

Project Manager II

Company: Pacific Program Management

Location: Washington DC

Posted Nov 21, 2024

The text describes the company Cresa and its mission to provide better spaces for its clients. It highlights the company's values and its commitment to its clients and employees. The text also describes the role of a Project Manager II, which involves managing multiple projects, leading a team, and providing excellent customer service.

Radiologic Technologist - Seattle/Capitol Hill - Full-Time

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 21, 2024

The job posting is for a Radiology position that involves providing services to patients, ensuring their safety, and maintaining high-quality imaging. The role includes preparing rooms, developing images, maintaining equipment, and adhering to safety standards. The employee will also perform quality radiographic and specialty images, position patients, and evaluate images for technical quality. They must demonstrate knowledge of radiological procedures, patient education, and confidentiality. The job requires a Graduate of an approved accredited radiologic technology program, and a Certified Radiologic Technologist (Washington) license at hire. The role involves strong communication, problem-solving skills, and teamwork.

Salesforce Training And Placement

Company: AGAP Technologies Inc

Location: Washington DC

Posted Nov 21, 2024

Agap Technologies Inc offers IT solutions and services, including custom software development, staffing, and training. They provide a unique set of tech-driven solutions and services to help clients achieve their business objectives. The company has a multidisciplinary team of experts and offers training and placement assistance.

DC Assistant Store Manager

Company: MM.LaFleur

Location: Washington, DC

Posted Nov 21, 2024

M.M.LaFleur, a female-founded womenswear company based in New York City, is seeking an Assistant Store Manager. The role involves driving revenue through individual selling, assisting in daily operations, and team development. The ideal candidate should have 1-3 years of retail/service experience, excellent communication skills, and a positive attitude. They must be able to work full-time, including weekends and evenings, and have strong knowledge of Excel, Word, and scheduling/POS systems. The company offers a salary of $60-65,000 annually, employee discounts, and health benefits for full-time employees.

Psychiatrist: Adult Consultation Liaison

Company: MultiCare Health System

Location: Puyallup, Washington

Posted Nov 21, 2024

MultiCare is offering a 1.0 FTE position for a Consultation Liaison Psychiatrist & Faculty role. The role involves providing psychiatric consultation-liaison services, leading a care team, and offering teaching opportunities. The successful candidate will work with a multidisciplinary team across 5 locations in the MultiCare Puget Sound region. Requirements include an MD or DO degree, completion of an accredited adult psychiatry residency, current ABPN board certification in psychiatry, and completion of an ACGME accredited consultation-liaison psychiatry fellowship is a plus. MultiCare values Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness, and Joy. The organization is Washington state's largest community-based, locally governed health system, offering competitive salary, benefits, and a lifestyle in the Pacific Northwest.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages