Exceptional Customer Service Jobs in Washington DC

84,942 open positions · Updated daily

Washington DC's technology sector fuels growing demand for Exceptional Customer Service professionals, as federal agencies and defense contractors expand their client support teams. Top employers in Washington DC, including the Department of Defense, National Institutes of Health, and leading SaaS firms, offer competitive salaries ranging from $55,000 to $80,000 for seasoned Exceptional Customer Service specialists. Transparent salary data on Job Transparency allows candidates to compare offers for Exceptional Customer Service professionals across agencies and private firms in Washington DC, ensuring informed career decisions.

Candidates in Washington DC benefit from networking events hosted by the DC Tech Alliance, where Exceptional Customer Service roles often surface first. Job Transparency's real-time salary insights help you negotiate fair compensation for Exceptional Customer Service positions in Washington DC, aligning your skills with market value.

Attorney Advisor (Admin Law)

Company: Other Agencies and Independent Organizations - U.S. International Trade Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job opening for an Attorney Advisor (Administrative Law) position in the U.S. International Trade Commission's Office of the General Counsel. The role involves assisting in the execution of Commission functions. The position is not part of the bargaining unit. Requirements include U.S. citizenship, a law degree from an ABA-accredited school, and current membership in good standing of a U.S. state or territory bar. Specific experience in areas like federal procurement, appropriations law, budget processes, fiscal law, information law, rulemaking, reporting requirements, and litigation is necessary. The role is in the Excepted Service and does not guarantee permanent Civil Service status.

Financial Program Specialist (Financial Specialist)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Seatac, Washington Seatac, Washington

Posted Nov 13, 2024

The text describes a corrections professional role that fosters a humane and secure environment, ensuring public safety and preparing individuals for successful reentry into communities. The agency's workforce is highly skilled, diverse, and innovative, creating a strong foundation of safety and security. They emphasize humanity and normalcy to develop good neighbors. The role requires U.S. citizenship, and there are special conditions of employment including pre-employment screenings, background investigations, and a mandatory Core Value Assessment. The position is part of a bargaining unit, and successful completion of a three-week training course at Glynco, Georgia is required. The Department of Justice, the agency, is committed to fostering a diverse and inclusive work environment.

Territory Manager (REMOTE- Denver, CO)

Company: Huntsman Corporation

Location: Washington DC

Posted Nov 13, 2024

Huntsman Corporation is seeking a Territory Manager to support the Polyurethanes Division in Arlington, Texas. The job involves driving wall foam sales, developing business plans, and meeting with clients to deliver value propositions.

Supervisory Operations Officer

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This position is for a supervisor/manager role within the Security and Hazardous Materials Safety (ASH), Office of National Security Programs and Incident Response, Washington Operations Center. The role offers a Manager Performance Incentive (MPI) subject to meeting agency policy requirements. The MPI is an annual lump-sum payment considering agency performance, individual performance, and available funding. US Citizenship is required, and selective service registration is necessary for males born after 12/31/1959. Designated or random drug testing is required, with travel expected at 20% (domestic only). Qualifications include at least one year of specialized experience equivalent to the FV-I, FG/GS-13 level, involving managing a 24/7 operations center, integrating automated tools within an operations environment, and collecting, evaluating, and performing quality reviews of programs impacting the National Air Space system.

Supervisory Program Manager (Strategic Workforce and Human Capital Planning)

Company: Legislative Branch - U.S. Capitol Police

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 13, 2024

The United States Capitol Police (USCP) is dedicated to safeguarding the Congress, its members, employees, visitors, and buildings from crime, disruption, and terrorism. They ensure a secure environment for Congress to fulfill its constitutional and legislative responsibilities. To join USCP, applicants must be U.S. citizens, pass a background investigation, and complete a one-year probationary period. For the CP-14 position, candidates need at least 52 weeks of qualifying experience at the CP-13/GS-15 level, including specialized experience in program evaluation, statistical theory, Federal procurement laws, and budget operations. The application process is resume-only, and evidence of specialized experience must be clearly reflected in the resume. Additional conditions of employment include a comprehensive criminal history check, credit check, Selective Service System registration (for male applicants), a fingerprint check, and successful completion of a full field background investigation.

Assistant Director

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This job posting is for an Assistant Director position at the Departmental Offices, Terrorism and Financial Intelligence - Office of Foreign Assets Control (OFAC)- Office of Global Targeting (OGT). The role involves heading a division, ensuring thoroughness in sanctions and reconsideration investigations, and working with senior managers. Key requirements include U.S. citizenship, a background investigation, and compliance with federal ethics laws. Specialized experience is needed, including preparing evidentiaries, conducting investigations, working with senior managers, and managing a diverse staff. The position offers competitive salaries, bonuses, flexible work schedules, and a comprehensive benefits package.

Administrative Support Assistant (CYS) (Developmental) NF-02/03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 13, 2024

The text describes a job opening at CYS Cascade School Age Center on Joint Base Lewis-McChord, WA. The position is flexible with no minimum work week but is not eligible for benefits. The pay rate for NF-02 is $18.98 - $24.67 per hour, and for NF-03, it's $49,400 to $71,366 per year or $23.67 - $34.20 hourly. The job requires applicants to be 18 or older, pass background checks, and have health assessments. NF-02 requires office experience and proficiency in Microsoft Office, while NF-03 requires a year of experience in a professional office setting, strong customer service skills, and knowledge of grammar and composition. The job does not have an education requirement. The area of consideration is within the local commuting area of Joint Base Lewis-McChord, WA. No allowances or PCS costs are authorized, but Sunday premium and night differential may be authorized.

Survey Technician-Open to both U.S. Citizens and Federal Employees

Company: Department of Transportation - Federal Highway Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Nov 13, 2024

This job posting is for a position in the Technical Services Branch of the Western Federal Lands Highway Division, Federal Highway Administration. The role involves serving as an instrument operator and rodman on a survey crew, utilizing modern survey equipment such as electronic total stations, levels, GPS, and more. The responsibilities include conducting preliminary and location surveys, recording and transmitting data for design and construction operations, primarily in the Northwestern United States and Alaska. The required qualifications include U.S. citizenship, specialized experience, and submission of necessary documents by the closing date. The position involves travel, a probationary period, and potential for telework. The ideal candidate should have experience with surveying, technical competence, strong oral and written communication skills, and knowledge of surveying principles.

Assistant Business Manager NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 13, 2024

This job posting is for a management position at Texas Roadhouse located at Joint Base Lewis-McChord, Texas. The role requires experience managing a high volume, full-service casual dining restaurant, with a preference for experience managing 30-50 employees and in Local Store Marketing. A Texas Roadhouse Mange in Training (MIT) certificate or equivalent is highly desirable. The position necessitates a one-year probationary period, satisfactory completion of pre-employment checks, including a Tier 1 background investigation, and obtaining a Food Protection Manager Certification within the first six months. The role is not eligible for PCS costs, and incentives or bonuses are not provided. The position is a pay-banded role, with potential for Sunday premium pay and night differential.

Supervisory Facilities Operations Specialist

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The Architect of the Capitol is currently accepting applications for a Supervisory Facility Operations Specialist. The role involves strategic planning and overseeing operations of the Supreme Court’s Electrical & Elevator Branch, Grounds Branch, and Maintenance Branch. Key requirements include U.S. citizenship, passing a drug test, demonstrating job-related KSAs through resume and responses, and meeting specialized experience criteria. Specialized experience involves strategic planning for renovation and maintenance projects, surveillance of construction and maintenance operations, managing contract administration, and administrative/technical supervision of facility maintenance and repair work. A Bachelor's degree or higher, preferably in engineering, is highly desirable but not mandatory. The Architect of the Capitol offers a comprehensive benefits package including health insurance, retirement system, paid leave, life insurance, and more.

Facilities and Property Management Specialist

Company: Department of the Treasury - Treasury, Financial Crimes Enforcement Network

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

Join FinCEN, the nation's financial intelligence unit, to safeguard the financial system from financial crimes. This role involves preventing and detecting terrorist financing, money laundering, and other financial crimes. The position requires a Top Secret clearance, involving a thorough background investigation and continuous vetting. Key requirements include specialized experience in facilities, property, and space management, and contractor performance monitoring. U.S. Citizenship is mandatory. Benefits include flexible work schedules, telework opportunities, and a comprehensive benefits package.

Attorney Advisor (Admin Law)

Company: Other Agencies and Independent Organizations - U.S. International Trade Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This job posting is for an Attorney Advisor (Administrative Law) position in the U.S. International Trade Commission, Office of the General Counsel. The role involves assisting in the execution of Commission functions, specifically in Employment and Labor. The position requires U.S. citizenship, successful background investigation, Financial Disclosure Statement submission, active Bar membership, and potential Selective Service registration. A J.D. or LL.B degree from an ABA-accredited law school is mandatory, along with specific years of legal experience in areas like Federal civilian personnel law, employment law, and administrative litigation. The position is excepted service, not permanent civil service, and offers a comprehensive benefits package.

Frequently Asked Questions

What salary range can I expect for Exceptional Customer Service roles in Washington DC?
Exceptional Customer Service roles in Washington DC typically pay between $55,000 and $80,000 annually, depending on experience, industry—federal versus private—and the complexity of the support environment.
Which Washington DC employers frequently hire Exceptional Customer Service talent?
Federal agencies such as the Department of Defense, National Institutes of Health, and the General Services Administration, along with tech firms like Booz Allen Hamilton and Accenture, regularly recruit Exceptional Customer Service specialists in Washington DC.
How can I leverage Job Transparency to secure a better salary for Exceptional Customer Service roles in Washington DC?
Use Job Transparency’s salary comparison feature to benchmark your desired Exceptional Customer Service position against similar roles in Washington DC, then prepare evidence of your impact—like customer satisfaction scores—to discuss during negotiations.

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