Exceptional Customer Service Jobs in Washington DC

84,942 open positions · Updated daily

Washington DC's technology sector fuels growing demand for Exceptional Customer Service professionals, as federal agencies and defense contractors expand their client support teams. Top employers in Washington DC, including the Department of Defense, National Institutes of Health, and leading SaaS firms, offer competitive salaries ranging from $55,000 to $80,000 for seasoned Exceptional Customer Service specialists. Transparent salary data on Job Transparency allows candidates to compare offers for Exceptional Customer Service professionals across agencies and private firms in Washington DC, ensuring informed career decisions.

Candidates in Washington DC benefit from networking events hosted by the DC Tech Alliance, where Exceptional Customer Service roles often surface first. Job Transparency's real-time salary insights help you negotiate fair compensation for Exceptional Customer Service positions in Washington DC, aligning your skills with market value.

Attorney-Advisor (General)

Company: Department of Homeland Security - DHS Headquarters

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This position is a legal advisor role in the Department of Homeland Security's Office of the General Counsel, Technology Programs Law Division. The primary focus is on legal issues related to emerging technologies arising from DHS RDT&E programs. The ideal candidate should have extensive legal experience, preferably with a background in Science or Engineering, and be well-versed in various legal areas including First and Fourth Amendment, regulatory, privacy, data rights, and civil rights. The role involves advising on legal and policy considerations for a wide range of technologies, and drafting guidance documents. The position requires U.S. citizenship, bar membership, and completion of a background investigation and drug test.

Attorney-Advisor (General)

Company: Department of Homeland Security - DHS Headquarters

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job posting is for a legal position in the Department of Homeland Security's Office of the General Counsel, Legal Counsel Division. The role involves providing advice and assistance on oversight of DHS activities and litigation. Requirements include U.S. citizenship, registration for Selective Service (for males born after 12/31/1959), passing a background investigation, pre-employment drug test, and being an active member of a state bar. Applicants must hold a law degree from an ABA-accredited law school and have specialized legal experience. The position is permanent, full-time, and offers a comprehensive benefits package. It's a non-bargaining unit position and may be filled at GS-14 or GS-15 level.

Senior Internal Auditor - Multifamily (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 09, 2024

Fannie Mae is seeking a Multifamily - Internal Audit - Senior Associate. The role involves applying credit risk, commercial mortgage, and fraud risk knowledge to conduct internal audits across Fannie Mae's Multifamily division. Responsibilities include assisting with audit planning, developing and maintaining risk-based audit plans, and conducting substantive testing. The ideal candidate will have 2 years of experience in risk, audit, or control roles, and a degree or equivalent. CIA, CPA, or CISA certification is preferred. Fannie Mae offers a flexible hybrid work environment and comprehensive benefits package.

Optometrist

Company: Department of Health and Human Services - Indian Health Service

Location: Nespelem, Washington Nespelem, Washington

Posted Nov 09, 2024

This job announcement is for a comprehensive eye care program manager position. The role involves overseeing others, collaborating with medical providers and care teams to optimize healthcare outcomes, and examining, diagnosing, managing, and treating a wide range of eye and visual problems. Recruitment incentives are available. U.S. Citizenship is required, and the position requires passing pre-employment exams, background checks, and immunizations. A Doctor of Optometry degree and a current optometry license are necessary. Specialized experience in diagnosing and treating eye conditions is required for higher grade levels.

Private Client Advisor II

Company: Bank of America

Location: Washington, DC

Posted Nov 09, 2024

Bank of America is seeking a seasoned professional with 12+ years of private banking or complex financial services experience to drive new business development for a target client segment with $3MM++ investable assets. The role involves leading the Client Process Management Process, delivering a Branded Client Experience, and advocating for clients as a trusted advisor. The ideal candidate should possess exceptional interpersonal skills, be solutions-oriented, and have the ability to influence and negotiate. A high touch, client-focused individual with a proven track record in client engagement and business development is preferred. The role requires SAFE Act registration and is eligible for a formulaic incentive plan with a pay range of $100,000.00 - $250,000.00 annualized salary.

Dermatologist (Swedish Medical Group)

Company: Swedish Health Services

Location: Medina, Washington

Posted Nov 09, 2024

Swedish Medical Group is recruiting a full-time Dermatologist for a position in Seattle, Washington. The role offers a supportive team environment and a competitive compensation package ranging from $389,584 to $614,131 annually. The medical group, part of Swedish Health System, comprises over 1,300 physicians and advanced practice clinicians serving the Seattle area. Benefits include access to seven Swedish Medical Center campuses and a shared EMR (Epic). Seattle, the Pacific Northwest's largest urban center, offers a robust economy, excellent schools, and a vibrant arts and entertainment scene, along with stunning natural beauty and a thriving tech industry.

Environmental Protection Specialist (Tribal Coordinator)

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job position is in the Office of Land and Emergency Management (OLEM) of the Environmental Protection Agency (EPA). It's an office-centered role, requiring regular physical presence at the stated duty station, though EPA offers work-from-home and flexible work schedules. The role involves coordinating programmatic activities with tribal leaders, reviewing policy and resources related to Superfund remediation, and fostering relationships with Tribes on environmental policy issues. Qualified candidates must be U.S. citizens, undergo a background investigation, and complete a one-year probationary period. The position is designated as Moderate Risk and requires completion of a Confidential Financial Disclosure form. EPA values diversity, equity, and inclusion, and offers a comprehensive benefits package including health benefits, retirement system participation, and work-from-home flexibilities.

Help Desk/Tester (Top Secret Clearance)

Company: IBM

Location: Washington, DC

Posted Nov 09, 2024

IBM Consulting offers a career with long-term relationships and collaboration with global clients. You'll work with visionaries across industries to enhance hybrid cloud and AI journeys. The role involves providing support for the Forensic Advantage Laboratory Information Management System, configuring, supporting, and troubleshooting it. You'll also perform functional application and interface testing, update test cases, and complete ad hoc report testing. The company culture encourages curiosity, innovation, and long-term career growth.

Learning and Development Consultant - Independent Risk Management

Company: PNC

Location: Washington, DC

Posted Nov 09, 2024

PNC values its employees and strives to create an inclusive workplace. The Learning and Development Consultant role, based in various locations, involves building relationships with stakeholders, designing and implementing L&D strategies, and growing associates' skills. The role requires a bachelor's degree, relevant experience, and competencies in training and development, consulting, and partnering for client success.

Import Policy Analyst (Public Notice Flyer/Schedule A)

Company: Department of Commerce - Commerce, International Trade Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job posting is for an Import Policy Analyst position in the International Trade Administration (ITA) within the Department of Commerce. The role requires U.S. citizenship, a background check, and possibly a probationary period. Applicants must have one year of specialized experience in researching information, using data to create reports, and tracking progress. Alternatively, a Master's degree or equivalent graduate education can substitute for the experience requirement. The position does not require a license, physical, or PCS expense reimbursement.

Purchasing Agent

Company: Department of Health and Human Services - Indian Health Service

Location: Nespelem, Washington Nespelem, Washington

Posted Nov 09, 2024

The job announcement is for a position at an ambulatory health care center that involves buying products and services, evaluating suppliers, negotiating contracts, reviewing product quality, and ensuring compliance with laws. The role requires experience in procurement, with specialized experience needed for higher grade levels. Qualifications include a year of relevant experience or education above high school level. The position requires various immunizations, a background check, and E-Verify clearance. It offers potential for promotion to GS-08 and a comprehensive benefits package.

International Trade Specialist (Public Notice Flyer/ Schedule A)

Company: Department of Commerce - Commerce, International Trade Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job posting is for an International Trade Specialist in the International Trade Administration (ITA) within the Department of Commerce. The position is open to U.S. citizens only and requires a background investigation, including a credit check and drug test. Applicants must have one year of specialized experience in international trade issues, U.S. business exports, or related fields. This experience can be gained through paid or unpaid work, including volunteer work. The role involves research, preparing memos and white papers, analyzing economic data, and making recommendations on trade issues. No PCS expense will be paid.

Frequently Asked Questions

What salary range can I expect for Exceptional Customer Service roles in Washington DC?
Exceptional Customer Service roles in Washington DC typically pay between $55,000 and $80,000 annually, depending on experience, industry—federal versus private—and the complexity of the support environment.
Which Washington DC employers frequently hire Exceptional Customer Service talent?
Federal agencies such as the Department of Defense, National Institutes of Health, and the General Services Administration, along with tech firms like Booz Allen Hamilton and Accenture, regularly recruit Exceptional Customer Service specialists in Washington DC.
How can I leverage Job Transparency to secure a better salary for Exceptional Customer Service roles in Washington DC?
Use Job Transparency’s salary comparison feature to benchmark your desired Exceptional Customer Service position against similar roles in Washington DC, then prepare evidence of your impact—like customer satisfaction scores—to discuss during negotiations.

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