Exceptional Customer Service Jobs in Washington DC

84,942 open positions · Updated daily

Washington DC's technology sector fuels growing demand for Exceptional Customer Service professionals, as federal agencies and defense contractors expand their client support teams. Top employers in Washington DC, including the Department of Defense, National Institutes of Health, and leading SaaS firms, offer competitive salaries ranging from $55,000 to $80,000 for seasoned Exceptional Customer Service specialists. Transparent salary data on Job Transparency allows candidates to compare offers for Exceptional Customer Service professionals across agencies and private firms in Washington DC, ensuring informed career decisions.

Candidates in Washington DC benefit from networking events hosted by the DC Tech Alliance, where Exceptional Customer Service roles often surface first. Job Transparency's real-time salary insights help you negotiate fair compensation for Exceptional Customer Service positions in Washington DC, aligning your skills with market value.

Analyst in Health Policy (Economics)

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Congressional Research Service, Domestic Social Policy Division (DSP) is hiring an Analyst in Health Policy (Economics). The role involves providing expertise on various health care industry and private health insurance policy issues. Applicants must have progressively responsible experience and training in health care industry factors, policy analysis, public policy writing, collaborative research, and effective communication. The Library of Congress, an equal opportunity employer, offers a comprehensive benefits package and is committed to providing reasonable accommodation to applicants with disabilities.

Transportation Security Officer

Company: Department of Homeland Security - Transportation Security Administration

Location: Spokane International Airport, Washington Spokane International Airport, Washington

Posted Nov 09, 2024

Transportation Security Officers (TSOs) are responsible for ensuring traveler security and protection across all transportation sectors. Their duties may include securing high-profile events and protecting transportation systems. U.S. Citizenship or National status is required, along with passing a structured interview, drug screening, medical evaluation, and background investigation. TSOs must be proficient in English, available for various shifts and overtime, and meet physical demands including lifting 50-pound baggage and walking up to 3 miles. They must also undergo a background investigation and may need to travel for training. The role involves potential exposure to dangerous materials and requires adherence to a strict dress code.

General Utility Worker - Georgetown Catering

Company: Aramark

Location: Washington, DC

Posted Nov 09, 2024

Aramark is seeking a self-motivated General Utility Worker to maintain cleanliness of dishes, equipment, and environments. The role involves ensuring guest satisfaction, maintaining dishwashing station, equipment, and performing light maintenance tasks. The hourly rate is $22.80 - $23.80, with comprehensive benefits including medical, dental, vision, and retirement savings plans. The position requires understanding of basic sanitation and safety procedures, and flexibility for evenings and weekends.

IT Specialist (Manager of Platform Development)

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Manager of Platform Development at the National Gallery leads a team of software developers to create and maintain cloud-based software architecture. This role involves ensuring platform scalability, automating business processes, and enhancing access to the collection. Expertise in cloud platforms, enterprise search, and knowledge of the cultural heritage sector is required. The role fosters collaboration among colleagues and aligns with the National Gallery’s mission and strategic goals. Applicants must be US citizens, meet time-in-grade requirements, and have specialized IT experience. A writing sample may be required. The position offers a comprehensive benefits package.

Registered Nurse (Spinal Cord Injury-Outpatient)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Nov 09, 2024

The text describes a job announcement for a nursing position in the Spinal Cord Injury Service, a 38-bed CARF-accredited rehabilitation unit. The service offers care for medically complex patients, including vent-dependent patients, and provides acute SCI rehabilitation, medical rehospitalizations, post-op care, annual evaluations, and outpatient treatment. The role requires U.S. citizenship, passing a pre-employment physical examination, and participation in vaccination programs. Basic requirements include English language proficiency, graduation from an approved nursing school, and current, full, active, and unrestricted registration as a graduate professional nurse. The grade determination is based on scope, education, and dimensions of practice, veteran/patient-driven care, leadership, professional development, and evidence-based practice/research.

Financial Economist, NB-0110-V.2

Company: Department of the Treasury - Office of the Comptroller of the Currency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The job posting is for a Financial Economist position in the Supervision Risk and Analysis, Economic & Risk Analysis-Compliance Risk Analysis Division. The role involves providing advice and consultation through research, analysis, or modeling to assess banks' compliance with laws, regulations, and model risk management practices. The position requires a degree in Economics with specific course hours in economics and statistics, accounting, or calculus. Specialized experience in conducting financial or economic research projects is necessary. The role involves occasional travel, use of a government-issued charge card, and filing an OCC Financial Disclosure Form. The position is part of a bargaining unit and is a Step 2 level within the NB-V pay band.

Data Scientist, 1560-CG-12/13/14

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job posting is for a position in the Division of Insurance and Research, Research & Regulatory Analysis Branch of the Federal Deposit Insurance Corporation. The role involves supporting multiple sections in the Center for Financial Research (CFR). U.S. citizenship is required, and a minimum background investigation is needed. Applicants must have a degree in a relevant field or a combination of education and experience. Specialized experience in conducting economic, statistical, or machine-learning analyses using Python, R, or Linux-based high-performance computing clusters is required. The position involves two days of in-office work per week and may require a probationary period. Federal benefits are offered, including a comprehensive package and additional benefits specific to the FDIC.

Director, Flight Service

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Air Traffic Organization, with 35,000 personnel, ensures aircraft safety, separation, and punctuality. The System Operations Services organization manages various operational services, including air traffic flow management, airport surface flow management programs, flight services, and National Airspace security oversight. US Citizenship is required, along with selective service registration for males born after 12/31/1959 and drug testing. The FAA seeks candidates with proven leadership experience, demonstrating operational results, people leadership, relationship building, and strategic change management. No specific educational requirement is set, but a comprehensive resume detailing qualifications is necessary.

Senior Technical Project Manager

Company: The Washington Post

Location: Washington, DC

Posted Nov 09, 2024

The Washington Post is seeking a Senior Technical Project Manager with a passion for innovation and delivering exceptional results. The role involves project planning and execution, technical expertise, team leadership, stakeholder management, risk management, quality assurance, and continuous improvement. Requirements include a Bachelor's degree in a related field, 3+ years of experience, knowledge of programming languages, methodologies, cloud platforms, databases, and proficiency in project management tools. The company offers competitive benefits, including medical, dental, vision coverage, pension, 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, and more. The salary range is $98,800.00 - $164,600.00 USD annually.

Enterprise Planning - Strategic Initiatives Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 09, 2024

Fannie Mae is seeking a Senior Associate for Enterprise Planning - Portfolio Management. The role involves supporting portfolio planning, engaging with key stakeholders, providing data analysis, and ensuring lean governance compliance. The ideal candidate will have at least 2 years of relevant experience, excellent communication skills, and experience working with diverse functional teams. Desired skills include a Bachelor's degree, experience in change management, business insights, project management, and proficiency in tools like PowerPoint, Excel, Tableau, Power BI, JIRA, SharePoint, and Microsoft Teams. Fannie Mae offers a flexible hybrid work environment and comprehensive benefits.

Registered Nurse (Spinal Cord Injury-Inpatient) OCA-FY 25-PUG

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Nov 09, 2024

The Spinal Cord Injury Service is a 38-bed CARF-accredited rehabilitation unit offering comprehensive care for medically complex patients, including vent-dependent patients. Services encompass acute SCI rehabilitation, medical rehospitalizations, post-op care, pressure ulcer treatment, annual evaluations, and outpatient treatment. The role requires U.S. citizenship, passing a pre-employment physical examination, and meeting specific nursing education and experience criteria. Vaccination against COVID-19 is mandatory for all Veterans Health Administration Health Care Personnel.

Analyst in Science and Technology Policy

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Resources, Science and Industry Division of the Congressional Research Service is recruiting for an Analyst in Science and Technology Policy, focusing on emerging technology and advanced computing policy. The Library of Congress, an equal opportunity employer, offers a comprehensive benefits package and encourages applications from women, minorities, and persons with disabilities. Applicants must have progressively responsible experience in science and technology policy, analytical skills, and the ability to communicate effectively. They must also pass a personnel security/suitability investigation.

Frequently Asked Questions

What salary range can I expect for Exceptional Customer Service roles in Washington DC?
Exceptional Customer Service roles in Washington DC typically pay between $55,000 and $80,000 annually, depending on experience, industry—federal versus private—and the complexity of the support environment.
Which Washington DC employers frequently hire Exceptional Customer Service talent?
Federal agencies such as the Department of Defense, National Institutes of Health, and the General Services Administration, along with tech firms like Booz Allen Hamilton and Accenture, regularly recruit Exceptional Customer Service specialists in Washington DC.
How can I leverage Job Transparency to secure a better salary for Exceptional Customer Service roles in Washington DC?
Use Job Transparency’s salary comparison feature to benchmark your desired Exceptional Customer Service position against similar roles in Washington DC, then prepare evidence of your impact—like customer satisfaction scores—to discuss during negotiations.

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