Exceptional Customer Service Jobs in worldwide

112,351 open positions · Updated daily

Looking for Exceptional Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the worldwide area.

IT RMO Manager

Company: Bluemantis

Location: Worldwide

Posted Jun 29, 2024

Blue Mantis is seeking a highly skilled and experienced Resource Management Office Manager. The ideal candidate will oversee resource allocation, optimize resource utilization, and ensure efficient project delivery. Key responsibilities include analyzing project demands, collaborating with stakeholders, and maintaining accurate resource records. The company offers a competitive compensation package, comprehensive medical benefits, and a supportive work environment. Required skills include experience in resource management, proficiency in resource management software, strong analytical skills, and excellent communication abilities.

Product Manager

Company: TCP Management

Location: Worldwide

Posted Jul 02, 2024

Voxco is seeking a Product Manager with experience in SaaS products to help transform how organizations gather and analyze data. The role involves developing and maintaining product roadmaps, managing the end-to-end product development process, and collaborating with engineering, customer success, and marketing teams.

Solutions Engineer

Company: Canny

Location: Worldwide

Posted Jun 17, 2024

Canny, a fully remote company with a global team, is seeking a Solutions Engineer with 3-5 years of B2B SaaS experience. The role involves troubleshooting advanced technical issues, collaborating with product and engineering teams, and driving product enhancements. The ideal candidate is curious, collaborative, and comfortable working autonomously. Compensation includes a base salary of $90-155k USD, bonus program, equity grant, and comprehensive benefits. The role requires working North American hours.

Virtual Customer Services Representative

Company: Eastern Carolina Insurance

Location: Worldwide

Posted Jun 24, 2024

Eastern Carolina Insurance is hiring a Virtual Customer Services Representative. The role involves managing customer inquiries, resolving issues, and providing information on insurance policies. The ideal candidate should have excellent communication skills, problem-solving abilities, and proficiency in customer service software. Benefits include health care, retirement plan, life insurance, paid time off, training, and work from home option.

Global Controller / Director, Finance & Accounting

Company: ThinkWell

Location: Worldwide

Posted Jun 24, 2024

ThinkWell is seeking a fully remote Global Controller / Director of Finance & Accounting with substantial technical and managerial expertise. The role involves overseeing global finance and accounting functions, ensuring compliance with GAAP and US Government rules, managing cash flow and forecasting, and leading budgeting processes. The ideal candidate will have strong communication skills, extensive knowledge of US Government rules, and experience in international development. They should also possess expert Excel abilities, team management skills, and a growth mindset.

Product Manager - Treasury & Corporate Accounts

Company: Xapo61

Location: Worldwide

Posted Jul 02, 2024

Xapo Bank is a fully distributed team that works remotely from 40+ countries. They are looking for a Product Manager for Treasury and Corporate Accounts to optimize fund deployment and develop a new corporate account offering. The role involves market research, product development, and collaboration with cross-functional teams. The ideal candidate has a degree in a related field, experience in product management, and strong analytical and communication skills.

Event Producer

Company: Automattic Careers

Location: Worldwide

Posted Jun 28, 2024

Automattic, the company behind WordPress.com, Jetpack, Tumblr, and WooCommerce, is hiring a strategic Events Producer. The role involves producing in-person sponsorship activations, driving global growth, and optimizing events for customer acquisition and revenue. Responsibilities include managing event logistics, coordinating attendee communications, and collaborating with various teams. Requirements include strong multi-tasking, decision-making, communication, project management, and collaboration skills. International travel is required. The salary range is $80,000-$125,000 USD.

Cloud FinOps Analyst

Company: Greenpages

Location: Worldwide

Posted Jun 28, 2024

The job posting seeks an experienced Public Cloud FinOps Analyst with 2-3 years of experience. The candidate should be a subject matter expert in cloud billing and licensing models, capable of resolving complex customer requests. Key responsibilities include conducting financial analysis, leveraging cloud-native tools for optimization, and preparing reports on cost savings. The ideal candidate should possess excellent analytical skills, deep understanding of cloud financial management, and relevant certifications or experience.

Devops / Backend Engineer / Kubernetes

Company: Prevalent IOT Inc.

Location: Worldwide

Posted Jun 24, 2024

The job posting is for a DevOps engineer position in a small, elite IoT development team. The role involves research, development, and support of a Kubernetes cluster for a project serving tens of thousands of IoT devices and thousands of users. The ideal candidate should have strong knowledge and experience in Kubernetes, Docker, Docker compose, CI/CD, GitLab, Grafana, NGINX, mail services setup and management, scaling services for MQTT, MongoDB, REDIS, Certbot, and Portainer. The responsibilities include designing Kubernetes cluster architecture, setting up Kubernetes cluster for system services, setting up CI/CD pipeline, monitoring and alert system, automating scale and issue resolution, setting up mail services, and participating in services RnD. The candidate should also have good technical writing skills for internal documentation. The position requires 3+ years of work experience and offers the potential for a long-term position with a small team of smart people on a cool project.

Affiliate Manager

Company: Scholarship Owl

Location: Worldwide

Posted Jul 02, 2024

ScholarshipOwl is seeking an Affiliate Manager to drive their affiliate marketing strategy, build relationships with affiliates, and grow revenue. The ideal candidate has prior experience in affiliate marketing, strong analytical skills, and excellent communication skills.

Founder in Residence, Re-Wilding Monoculture Systems

Company: Deep Science Ventures

Location: Worldwide

Posted Jun 29, 2024

Deep Science Ventures (DSV) is seeking a founder with technical and commercial expertise to build a global, high-growth company focused on enhancing the yield and profits of monoculture crops like sugarcane while reducing farm footprints. The role involves working closely with the DSV team to spin-out a new company, addressing environmental impacts of monoculture systems through new technologies. The ideal candidate should have a PhD in relevant fields, in-depth knowledge of SOTA technologies, industry-specific know-how, proven track record of innovation, strong entrepreneurial mindset, and excellent command of English. Benefits include access to proprietary tools, investment, guaranteed income, majority equity stake, and continuous post-spinout support.

Account Executive

Company: Canny

Location: Worldwide

Posted Jul 02, 2024

Canny is seeking an Account Executive to work with Business and Growth tier customers, focusing on sales, pipeline growth, and customer onboarding. The role requires experience in SaaS sales, CRM management, and excellent communication skills. The company offers a fully remote work environment, competitive compensation, and benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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