Exceptional Customer Service Jobs in worldwide
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Looking for Exceptional Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the worldwide area.
Engineering Manager - Customer Success
Company: Pragma Platform
Location: Worldwide
Posted Dec 20, 2023
All qualified applicants will receive consideration without regard to race, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. Experience with services in an enterprise language, such as Java, Kotlin, C, or similar. Experience integrating to remote applications, especially game platforms. Reflect to your team, sales, and product management how studios are using Pragma through internal documentation, training materials and demos. Advise customers on new Pragma features, releases, and partner integration by developing examples, performing demonstrations, or coordinating proof of concept projects with studios. Job Benefits A remote-first work environment with semi-annual in-person meetups Competitive pay 100% employer-paid medical, dental, vision coverage for primary policyholders; 80% employer-paid coverage for eligible dependents. Track, support, and communicate game studios progress vs. their technical goals and help them achieve them. Identify, measure, and drive continuous improvement in alignment with Pragmas values. A customer-oriented mindset that prioritizes problem solving. Game development or work with game engines like Unreal and Unity are a plus.
Database Developer
Company: Nitka
Location: Worldwide
Posted Dec 12, 2023
Migration from Sybase to MSSQL. Responsibilities: Maintenance, user Support and development of Middle Office application called TPS (Trading Processing System). Analyze existing systems along with peers and put together requirements for new features or enhancements. Work with Systems Support teams to resolve user issues Requirements: Strong knowledge of SQL On hands knowledge of T-SQL Experience as database architect Experience with DB level performance optimization Spoken English at Intermediate level and above for communication with the customer and the team Experience with Sybase is a plus Working conditions: Remote work Full-time (8 hours/day) Flexible schedule Attractive USD compensation Paid vacation, holidays We offer 100% full-time remote work with a flexible schedule. You will work closely with team in United States applying your expertise to develop robust, scalable, resilient solution. You will communicate directly with developers and management of a client discussing project related topics. Our customer is a leading global investment-management and research firm that offers independent research, portfolio strategy and brokerage-related services tailored to their clients’ unique needs. In this position you will be working on a challenging project of transforming complex distributed system used by one of a large equity trading companies in USA from desktop to web platform. We are looking for an experienced Database Developer on a long-term project.
Embedded Linux Software Engineer
Company: Canonical
Location: Worldwide
Posted Dec 09, 2023
Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. kernel, graphics, Yocto, RTOS) Fluency in at least one of Golang, C, C++, or Rust Professional written and spoken English Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Passion, thoughtfulness, and self-motivation Excellent communication and presentation skills Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks each Additional skills that you might also bring Experience with Debian/Ubuntu or other distro packaging Understanding of build systems and toolchains, including for cross-compilation Experience with firmware, uboot, UEFI, ACPI, DSDT, or boot loaders Experience with power management on PCI ASPM, SATA ALPM, low power profiles Computer architecture knowledge of x86, ARM, RISC-V Experience in board design, bring up, and validation Experience with electrical engineering design tools (e.g. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. In addition to base pay, we offer a performance-driven annual bonus. schematic capture, layout) Familiarity with Ubuntu development model Performance engineering and security experience Shell or Python scripting skills What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We provide all team members with additional benefits, which reflect our values and ideals. We expect excellence - in order to succeed, we need to be the best at what we do. We hire outstanding Linux and RTOS software engineers with a passion for open source, innovation, cutting-edge hardware and software technologies in general.
Associate Product Manager
Company: Constructor
Location: Worldwide
Posted Dec 19, 2023
As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We want you to have the resources you need to set up your home office 💻 Apple laptops provided for new employees 🧑🎓 Training and development budget for every employee, refreshed each year 👪 Parental leave for qualified employees 🧠 Work with smart people who will help you grow and make a meaningful impact Diversity, Equity, and Inclusion at Constructor At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. About the Position As an Associate Product Manager on the Prospect Solutions team, you will: Manage and own the end-to-end implementation of the proof schedule process for our prospects Prioritize and align on requests for new proof schedules, identifying each prospect's unique use-cases Set timelines for task delivery, negotiating deliverables and deadlines with Account Executives and Sales Engineers according to the Service Level Agreement Create tasks/stories on linear boards and ensure clear communication between Account Executives, Engineers, and Product Managers Take ownership of delivery, conducting regular check-ins to stay on track Arrange sessions with Account Executives for proof schedule results calls, managing stakeholders to deliver optimal results Follow up on proof schedules' status and manage their completion Work on improving proof schedule processes and identifying product improvement areas Develop strategies and roadmaps with support from the director of product or fellow product managers Coordinate with other teams to prioritize prospect needs Engage with customers to understand their needs and inform the product area Analyzing the team's stats on deliverables and regularly reporting it to the stakeholders Requirements A minimum of two years of professional experience in project management, with a strong preference for experience in product management roles Proven ability to manage complex projects and stakeholder relationships effectively Background in eCommerce, Retail, SaaS, or a related field Excellent communication, interpersonal, and team collaboration skills Comfortable working in a fast-paced, high-pressure environment At least a basic experience with server-side and client-side JavaScript building web applications is a plus Focus on empathetic communication and continuous improvement Being able to attend regular meetings with Americas-based teammates between 2 pm and 8 pm GMT Benefits 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year 💰 A competitive compensation package including stock options 🌎 Fully remote team - choose where you live 🛋️ Work from home stipend! We encourage you to apply even if you don’t meet all of our listed qualifications. Additionally, your role involves a significant portion of product-related responsibilities, including developing strategies, roadmaps, and leveraging company strategy to drive meaningful impact. Our primary interest is in finding the best candidate for the job. Your ability to understand unique prospect needs, liaise effectively with Account Executives, Engineers, and Product Managers, and create compelling product demos. We’re a passionate team of technologists who love solving problems and want to make our customers’ and coworkers’ lives better. We serve billions of requests every week, and you’ve probably seen our results somewhere and used our product without knowing it.
Ecosystem Marketing Associate
Company: Fuel Labs
Location: Worldwide
Posted Dec 18, 2023
Fuel is developing a high-performance blockchain operating system, aiming to scale Ethereum. The company is remote-first, seeking self-starters for a fast-paced startup environment. The role involves ecosystem strategy, co-marketing, co-branding, content creation, partnership marketing, analytics, and reporting. Requirements include proven marketing experience, blockchain understanding, strong communication skills, and partnership management. Success is measured by ecosystem engagement, content performance, partnership impact, brand consistency, community growth, and campaign ROI.
Management Accountant
Company: Ancient Gaming
Location: Worldwide
Posted Dec 05, 2023
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Strong analytical skills. Ancient Gaming is an equal-opportunity employer. Detail-oriented, organized, and committed approach as well as a strong focus on delivering accurate results. It will be a plus if you have: Proficiency in the use of XERO, including generating reports from XERO, uploading bulk uploads, and others. Advanced knowledge of English Language, both written and spoken. Advanced proficiency in Microsoft Excel. Preparing Budgets and re-forecasting. We're eager to hear from individuals who share our enthusiasm. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply.
Senior QA Automation Engineer
Company: IOVLabs
Location: Worldwide
Posted Dec 14, 2023
Threat model, safe development cycle (SDL). Information Security Knowledge. Working knowledge in one or more automation tools (Selenium, Appium, WebdriverIO, Playwright, Chai, Mocha, SoapUI, JMeter…) Working knowledge in one or more test management tools (Xray, Zephir, TestRail…) Programming languages knowledge (JavaScript, TypeScript, Java) Experience with performance tests Experience working in an Agile/Scrum development process Experience working towards objectives with remote teams Bring the right attitude to the team: ownership, accountability, attention to detail. Experience working in a fast-growing start-up. You’re free to work however you work best Paid holidays and personal leave days Opportunity to work with state of art technology in a challenging and unique project Internationally diverse and dynamic team with a clear vision and strategy Training programs to learn everything about the crypto world Language courses: English or Spanish Employee assistance program offering legal, financial, family, psychological, and wellness counseling for you and your family IOV Labs Mission, Vision, & Purpose Our purpose is to... build a more decentralized world, for a freer and fairer future Our vision is… a safe and equitable global financial system that enables everyone to participate and prosper We’re on a mission to… provide the next generation of fintech innovators with the decentralized tools and technology to build a new global economy What You’ll be Doing Estimate, prioritize, plan and coordinate testing activities Create detailed, comprehensive and well-structured test plans and test cases Design, develop and execute automation scripts Provide exhaustive and detailed documentation on bug reports, test cases, and automation tools used, among others Coordinate the tracking of bugs found with the development team Perform thorough regression testing when bugs are resolved or before a release. What You’ll Get Back Competitive salary and bonus 100% remote working (contractor) from anywhere in the world Possibility to work at your nearest WeWork space Flexible working hours. Ability to evaluate software stability and quality from a security perspective. Advanced English language proficiency Good interpersonal and communication skills Bonus points Blockchain Technology Knowledge. Strong interest in and familiarity with cryptocurrency and decentralized technologies.
Security Auditor - Diligence
Company: ConsenSys
Location: Worldwide
Posted Dec 21, 2023
All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. A growing list of our external clients, including major financial institutions, and Aave, 0x, Balancer, Uniswap, Status and many more. We also maintain a number of standard setting industry references and tools, including: SWC Registry, Smart Contract Best Practices, and Blockchain Security Database, Legions (Ethereum/EVM Node Security Toolkit), Solidity Visual Developer VScode extension, and many more. You will have the opportunity to work with and learn from some of the brightest minds in the space, to see how we approach hacking, threat modelling, scanning, auditing, designing and enhancing the security of smart contracts across the board. Our aim is to continue building the most technically-gifted, engineering-focused blockchain security team. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. Along with a focus on technical excellence, we also believe firmly that culture and processes play an essential role in security. We are looking for exceptionally intellectual, bright and technically driven individuals who can communicate their ideas clearly while working with clients to achieve their security objectives. We encourage people from all backgrounds to apply. Qualifications Experience developing and building on top of DeFi protocols or other smart contracts Experience describing or assessing smart contract specific security risks Demonstrated expertise with Solidity, the EVM, and blockchain Demonstrated ability to work well with clients, and communicate clearly and concisely in a written format Nice to haves A portfolio of blog posts or presentations on DeFi or security related topics Experience working in the Financial sector or as a financial analyst Publicly visible audit reports in your portfolio BS degree or higher in a relevant field or equivalent practical experience Experience building tooling in javascript, typescript or python ConsenSys is an equal opportunity employer.
QA Specialist
Company: Ancient Gaming
Location: Worldwide
Posted Dec 05, 2023
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Hands-on experience and knowledge in Smoke testing, Sanity testing, Manual end-to-end testing, and Regression testing. A degree in Computer Science, Information Technology, or a related field. Experience with agile methodology. Demonstrated experience in API testing using tools like GraphQL, Postman, and SoapUI, and creating custom scripts for API testing. Ancient Gaming is an equal-opportunity employer. Proficient understanding of web application functionalities including JavaScript/TypeScript, GraphQL, and WebSockets. Experience with server-side rendering frameworks. Good knowledge of Git. It will be good if you have: Experience with performance testing tools like JMeter, LoadRunner, or similar to ensure backend scalability and reliability.
Backend Test Engineer
Company: Ancient Gaming
Location: Worldwide
Posted Dec 06, 2023
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ancient Gaming is an equal-opportunity employer. Have good Project Management skills. Spill Mental Health Service – full access to counselling for any employees who need it Young, fun, flat structured rapidly growing company with endless opportunities to grow A diverse portfolio that includes gamified e-commerce, video game arcade and iGaming Entirely modern stack, no legacy code! Having previous experience in working with PostgreSQL/MySQL. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm. It will be good if you have: Have previous experience with Redis, as well as Jest or K6 testing suits. HypeUp: An iGaming brand where users can wager their balance or items from their "Inventory" against other people's items, such as watches, electronics, sneakers, and more, and can physically redeem their contents upon withdrawal. Someone who has previous experience working within the Node.js ecosystem.
Tax & Compliance Manager
Company: Patron Technology
Location: Worldwide
Posted Dec 08, 2023
Familiarity with a tax search engine. *Leap Event Technology provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. Strong knowledge of tax code, compliance and procedures for corporations. EXPERIENCE & SKILLS: Extensive corporate tax knowledge Strong accounting, analytical, and research skills. Familiarity with U.S. federal, state and local reporting requirements. Strong organizational and interpersonal skills. Review tax returns and quarterly/yearly tax projections, including regular updates of cash tax payment projections. The Tax Manager must be proficient with the following software/tools: Strong skills and experience with Excel. Strong experience with a variety of tax operations and ability to drive process improvements. Excellent written and oral communication skills.
Product Marketing Manager LiveChat Apps (SAAS)
Company: BespokeChat
Location: Worldwide
Posted Dec 07, 2023
To make sure you fit our culture we will look for indications of enthusiasm, professionalism, a growth mindset, and a high work ethic. We believe that a good understanding of each other, each other's expectations, and capabilities at the initial stage is an essential element of successful cooperation. We expect you to demonstrate these key competencies: Proven marketing experience - track record of successes in developing SAAS products customer base and increasing its MRR, Efficiency - ability to deliver results with full commitment and minimal loss of resources and time; ability to look for alternative solutions, give priority to progression over perfection while making use of data in the process, Data analysis - the ability to think analytically, work with data, combine it, look for correlations, and visualize in order to draw conclusions; ability to design and conduct experiments to test hypotheses, advanced skills of working with spreadsheets, Communication skills - effective formulation of simple and understandable thoughts in written form, communication in an asynchronous team operating only remotely, ease of writing, Self-reliance - the ability to act proactively without being told what to do, bringing new ideas to the company and realizing them with minimal supervision, Organization and planning - planning, organizing, scheduling, and budgeting in an efficient, productive manner; focusing on key priorities. Your responsibilities can be divided into three main areas: BUSINESS setting direction for further actions based on data analysis: efficiency, conversion rate optimization, calculating and increasing LTV, verifying payment models of all apps to maximize MRR, maintaining ongoing contact with Text Inc. (formerly LiveChat Inc.), MARKETING finding new ways to reach potential customers ("heavy" users of LiveChat), creating and implementing a digital marketing strategy and communication strategy to ensure app growth and development of the "Super" app brand, widening possibilities for communication with users, maintaining contact with users, expanding the newsletter database and its better utilization, acting as a customer service representative for users and potential customers (questions/problems/requests), email marketing/ marketing automation / improving onboarding process, writing simple texts, making promotional and instructional videos for each application, implementation of marketing campaigns in tools like Google Ads and Facebook Ads, PRODUCT / IT managing the development of applications aimed at increasing their effectiveness, close cooperation with developers on app development and maintenance, testing changes, coordinating new releases, coordinating bug resolution, feasibility study of introducing our apps for other livechat-like platforms, product development of a new fourth LiveChat app. Achieving these goals requires verification of the payment models, developing and implementation of marketing strategies to expand the customer base, strengthen brand presence, and improve customer engagement. If you like challenges and are not afraid of clearly defined goals to achieve, perhaps we are looking for you! Other expectations towards you: C1/ native English language skills minimum 2 years of experience in the area of marketing a SAAS product with successes supported by numbers good understanding of B2B sales ability to design product interface mockups knowledge of the basics of HTML, ability to create WordPress content as well as simple graphics (aesthetic sense) What do we offer you: B2B contract with salary (base+bonuses) ranging 35k-45k USD annually fully remote work sports benefit (for candidates from Poland) private medical insurance (for candidates from Poland) The recruitment process will consist of three stages consisting of 1) an introductory telephone/online interview with the management board, 2) an extensive 2-3 hour online meeting, and 3) an online/live workshop. Additionally, the role will involve managing app development and maintenance processes as well as exploring market expansion opportunities. Currently, we are looking for an ambitious person who is going to become the first Product Marketing Manager to manage and optimize our SAAS LiveChat apps (Super Vision, Super Agent, and Super Trainer) through data-driven decisions. This role is going to be placed directly under the company's management and it is fully remote.