Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Customer Success Manager (German/English speaker)
Company: Udacity
Location: Germany,UK
Posted Dec 02, 2025
The Enterprise Customer Success team at Udacity is seeking a Senior Customer Success Manager to help companies and their employees realize the power of Udacity's training at scale. The role involves guiding and coaching customer executives, managers, and employees, maintaining high levels of customer engagement and satisfaction, and partnering with cross-functional teams to translate business needs into new solutions for customers.
Enterprise Customer Success Manager (Salesforce Certified)
Company: Litify
Location: Remote
Posted Dec 02, 2025
Litify is a legal technology company revolutionizing the legal industry with its all-in-one legal operating solution. The company aims to deliver better business outcomes to its clients, empowering law firms and legal departments to achieve consistent success. Litify is backed by Bessemer Venture Partners and recognized as one of Inc 5000 and Deloitte Technology Fast 500's fastest-growing private companies in America.
EDI On-boarding Customer Success Manager - Ecommerce
Company: Pipe17
Location: Remote
Posted Dec 02, 2025
Pipe17 is an ecommerce integration platform that simplifies data exchange and optimizes supply chain processes. The company is seeking an EDI Onboarding Customer Success Manager to define and implement the end-to-end onboarding process for customers using EDI solutions. The role involves collaborating with cross-functional teams, managing project timelines, providing training and support, and acting as a customer advocate.
Cloud Support Engineer
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems. They offer a Cloud Support Engineer role to support customers using Ubuntu and open source products. The company values technical expertise, customer focus, and global collaboration.
Senior Product Designer II - UIE Developer Product Group
Company: HubSpot
Location: Remote
Posted Dec 02, 2025
This text promotes a developer role at HubSpot with emphasis on innovative tools, competitive pay, growth opportunities, and a collaborative culture. It highlights the company's focus on empowering developers through scalable systems and AI integration while offering comprehensive benefits and career development.
General Manager - Title & Escrow Services
Company: Truehold
Location: USA
Posted Dec 02, 2025
The General Manager Title & Escrow role involves building and scaling a national title and escrow operation to support a rapidly growing SFR acquisitions business. The position requires strategic vision, operational execution, organizational design, talent development, and strategic underwriter partnership management. The ideal candidate has extensive experience in title and escrow operations, a strong network in the industry, and a track record of scaling operations in high-growth environments.
Team Lead Coordinator - Internal Candidate
Company: PaceMate
Location: USA
Posted Dec 02, 2025
PaceMate is seeking a Remote Team Lead Coordinator Lead to guide clinical decision making and support the clinical team. The role involves decision making, education, alert triage, team assignments, and maintaining knowledge of PaceMate products. The company offers a robust compensation and benefit package, and is a top healthcare technology company.
Director - Merchandising
Company: iHerb
Location: USA
Posted Dec 02, 2025
The Director of Merchandising is a strategic leader responsible for driving growth and profitability for their category. They develop and execute strategies related to product pricing, promotions, vendor relations, and category focus. The role involves hiring and managing a team, negotiating with vendors, analyzing category metrics, and differentiating iHerb from competitors. The position requires strong analytical skills, business expertise, and the ability to align global and regional merchandising strategies.
Sr. Ad Sales Director
Company: Brave
Location: Germany
Posted Dec 02, 2025
Brave is seeking an experienced Ad Sales Director to join their remote team based in Germany. The role focuses on developing new client relationships to grow Brave's revenue and expand their Ads Rewards Ecosystem. The company values privacy, innovation, and a flat organizational structure.
Sr. Ad Sales Director
Company: Brave
Location: France
Posted Dec 02, 2025
Brave is seeking a Remote Ad Sales Director based in France to grow their ad revenue and expand partnerships. The role involves developing client relationships and contributing to strategic partnerships. Brave emphasizes privacy, innovation, and a remote work culture with competitive benefits.
Product Manager - Seller Systems
Company: Stripe
Location: Remote
Posted Dec 02, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Seller Systems team focuses on building platforms and systems to support Stripe's sellers and go-to-market teams. The role involves defining and delivering capabilities and experiences that span product, backroom accounting, end-user reporting, and go-to-market unlocking product velocity and monetization in a compliant and scalable manner.
Engineering Manager - Feeds Experience
Company: Reddit
Location: USA
Posted Dec 02, 2025
The role involves leading engineering teams to enhance Reddit's feed experiences, requiring expertise in software development and user-centric design. Benefits include comprehensive healthcare and flexible time off.