Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Technical Support Engineer
Company: Magnet Forensics
Location: UK
Posted Dec 02, 2025
Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Technical Support Engineer to provide frontline technical support to customers using their mobile access and extraction suite of products. The role involves delivering exceptional customer service, maintaining case health, collaborating with teams, and contributing to a customer-facing knowledge base.
AI Conversation Designer
Company: JustAnswer
Location: Remote
Posted Dec 02, 2025
The role of AI Conversation Designer at JustAnswer involves designing natural, human-like chat experiences that blend creativity, data, and AI innovation. The position requires 2+ years of experience in chatbot design, familiarity with conversational platforms, strong writing skills, and data analysis abilities. The role offers the opportunity to shape how millions of people interact with intelligent chat experiences and make a measurable business impact.
Sr Account Executive
Company: KlearNow.ai
Location: UK
Posted Dec 02, 2025
KlearNowAI promotes its mission to futurize global trade through AI-powered solutions, emphasizing empowerment of supply chains and a people-first culture. The company highlights opportunities for growth, innovation, and impactful roles in logistics, with a focus on diversity and professional development.
Senior Real-World Evidence (RWE) Analyst / Programmer
Company: ClinChoice
Location: Remote
Posted Dec 02, 2025
ClinChoice seeks a Senior RealWorld Evidence Analyst with expertise in statistical programming and real-world data. The role involves collaborative work on evidence studies, with opportunities for career growth in a supportive, globally oriented CRO environment.
Senior Software Engineer - Guest & Host
Company: Airbnb
Location: USA
Posted Dec 02, 2025
This text describes Airbnb's job opportunity for senior backend engineers focusing on collaborative tools and hosting services. It highlights the team's work on access control, cohosting tools, and marketplace features while emphasizing collaboration, innovation, and inclusion in a global environment.
Solution Engineer
Company: Yubico
Location: France
Posted Dec 02, 2025
Yubico, a secure authentication leader, emphasizes global security and employee well-being. They offer flexible work and philanthropy, seeking Solutions Engineers for growth.
Database Administrator
Company: ImageTrend
Location: USA
Posted Dec 02, 2025
ImageTrend Inc is a company dedicated to providing software solutions, data analytics, and services for healthcare and emergency response. They value innovation, client commitment, and world-class implementation and support. The Database Administrator role is responsible for ensuring database stability, security, and performance, collaborating with development teams, and maintaining data integrity.
Staff Product Manager - AI Security, Data Access Governance and DLP
Company: Dropbox
Location: Canada
Posted Dec 02, 2025
Dropbox is expanding its AI-powered security capabilities to help SMB and midmarket businesses secure and manage their content. The company is seeking a Staff Product Manager to lead the development of next-generation security products, integrate Nira's governance capabilities, and drive a standalone security offering for the broader market.
Senior Legal Counsel - Commercial
Company: Tines
Location: USA
Posted Dec 02, 2025
Tines is seeking a proactive Senior Legal Counsel Commercial to join their growing Legal team. The role involves leading and negotiating commercial transactions, collaborating cross-functionally, and contributing to the buildout of the in-house Legal function. The ideal candidate should have a JD, 7+ years of experience, and strong commercial judgment.
Senior Manager - Analytics
Company: JustAnswer
Location: Remote
Posted Dec 02, 2025
The Senior Manager Analytics role at JustAnswer involves leading a team to build data-driven insights and frameworks that guide smarter decisions, fuel innovation, and transform how people connect with expertise. The role requires a balance of strategic vision, hands-on technical skills, and mentorship to help the team and company reach the next level of data maturity.
Staff Design Technologist, UX + AI Tools & Transformation
Company: HubSpot
Location: Remote
Posted Dec 02, 2025
HubSpot is seeking a strategic Staff Design Technologist to develop AI-augmented tools and workflows for their UX team of 250+ designers and researchers. The role involves building AI tools to enhance creativity, driving AI transformation, prototyping and deploying applications, setting technical standards, collaborating with cross-functional teams, and elevating AI fluency. The ideal candidate has strong full-stack development experience, a portfolio demonstrating AI-powered tool building, direct experience with AI applications, curiosity to explore emerging AI capabilities, fluency in design workflows, and excellent technical communication skills.
Media Supervisor - Paid Social
Company: EVERSANA
Location: USA
Posted Dec 02, 2025
EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide next-generation creative, media, and data analytics services for clients. The company values diversity, inclusion, and patient-centricity. They are looking for a Media Supervisor Paid Social to lead and manage paid social campaigns for health and life sciences clients.