Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Sustaining Operations Engineer
Company: Canonical
Location: Remote
Posted Dec 01, 2025
This is a fast-paced engineering role at Canonical, focusing on Linux-based software-defined infrastructure and applications. The role involves troubleshooting and fixing issues in open-source technologies like OpenStack, Kubernetes, Ceph, and more. It requires strong Linux skills, debugging experience, and the ability to work remotely. Canonical offers a distributed work environment, personal learning budget, and other benefits.
Engineering Manager - Earn
Company: Kraken
Location: Remote
Posted Dec 01, 2025
Kraken promotes its mission to accelerate crypto adoption and financial freedom through a global, diverse team. The company emphasizes industry-leading security, education, and client support while seeking an Engineering Manager to lead cross-functional projects. Job details highlight innovation, technical excellence, and inclusive culture.
Software Engineer - App Stores
Company: Canonical
Location: Remote
Posted Dec 01, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is global, distributed, and profitable, with a mission to realize the potential of free software. The Store team develops backend services for the Snap Store and Charmhubio marketplaces, primarily using Python and Golang. The company offers an exciting opportunity for a software engineer passionate about open source, Linux, and web services at scale.
Senior Software Engineer - Platform (Wallet)
Company: Branch
Location: Remote
Posted Dec 01, 2025
Branch is a fintech company on a mission to empower workers with financial freedom through accessible financial services. They value diversity, innovation, and collaboration, and are committed to building inclusive and frictionless products. The Senior Software Engineer role involves developing core components for their fintech products, with a focus on designing scalable backend services and RESTful APIs.
Senior/Staff/Principal Engineer
Company: Canonical
Location: Remote
Posted Dec 01, 2025
Canonical seeks Senior+ Engineers to contribute to open-source projects, offering global collaboration, remote work, and professional growth opportunities. The role emphasizes technical leadership, innovation, and community engagement while providing competitive compensation and benefits.
Software Engineering Manager (Backend SaaS)
Company: Canonical
Location: Remote
Posted Dec 01, 2025
Canonical is a leading provider of open source software and operating systems. They are hiring an engineering manager to lead the reboot of their Landscape systems management solution for Ubuntu. The company is founder-led, profitable, and growing, with a focus on distributed collaboration and global expansion.
Embedded IoT / Edge Solutions Sales Representative - Manager and Director
Company: Canonical
Location: Remote
Posted Dec 01, 2025
Canonical is a leading provider of open-source software and operating systems, with a focus on enterprise and technology markets. Their platform, Ubuntu, is widely used in various industries, including public cloud, data science, AI, engineering innovation, and IoT. The company is founder-led, profitable, and growing, with a distributed team across 75+ countries. They are hiring for various roles, including Embedded IoT, Edge Solutions Sales Representatives, Managers, and Directors, to expand their reach in mission-critical industries. Canonical provides a comprehensive portfolio of Linux solutions, emphasizing security, reliability, developer productivity, and footprint.
Senior Software Engineer - Platform (Integrations)
Company: Branch
Location: Remote
Posted Dec 01, 2025
Branch is a fintech company on a mission to empower workers with financial freedom. They provide free financial services to working Americans and focus on building inclusive, transparent, and frictionless products. The company values diversity, innovation, and collaboration, and offers a remote-first work environment with competitive compensation and benefits.
Staff Product Manager - Reddit Answers
Company: Reddit
Location: Remote
Posted Dec 01, 2025
Reddit is hiring a Product Manager for a remote-friendly role with a focus on AI-powered search. The position offers competitive benefits, growth opportunities, and collaboration with cross-functional teams.
Systems & Controls Accountant
Company: Canonical
Location: Remote
Posted Dec 01, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1000 colleagues in 70+ countries. They are hiring a Systems & Controls Accountant to drive best practices in systems, processes, and controls, with a focus on NetSuite implementation and automation.
Senior Software Security Engineer - Platform
Company: Branch
Location: Remote
Posted Dec 01, 2025
Branch is a fintech company on a mission to empower workers with financial freedom by providing accessible free financial services and accelerating payments for companies. They value diversity, innovation, and collaboration, and offer a remote-first work environment with competitive compensation and benefits.
Python and Kubernetes Software Engineer - Data, Workflows, AI/ML & Analytics
Company: Canonical
Location: Remote
Posted Dec 01, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. They offer a wide range of solutions for public cloud, data science, AI, engineering, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1000 colleagues in 70+ countries. They are hiring Python and Kubernetes Specialist Engineers to work on open source solutions for public cloud and private infrastructure.