Exceptional Customer Service Jobs
1,499,107 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Lead AI Strategist
Company: phData
Location: USA
Posted Nov 24, 2025
The Lead AI Strategist role involves driving delivery excellence, growing the business, and ensuring customer success. The strategist will engage with senior executives, scope and shape AI strategy, and provide delivery oversight. They will manage multiple work streams, build executive relationships, and guide clients through complex AI challenges. The role requires 6+ years of AI strategy leadership experience, consulting leadership experience, and expertise in AI capabilities, industry verticals, and functional strategy leadership.
SVP - Strategic Planning
Company: EVERSANA
Location: USA
Posted Nov 24, 2025
EVERSANA INTOUCH® is a global marketing agency focused on improving patient lives through innovative solutions, emphasizing diversity, inclusion, and a commitment to employee growth and ethical practices.
Innovation Engagement Manager
Company: Vonage
Location: USA
Posted Nov 24, 2025
The role of Innovation Engagement Manager is pivotal in shaping the future of the Network API ecosystem. The position requires exceptional business acumen, communication skills, and the ability to foster high-impact relationships. Key responsibilities include collaborating with customers and partners, facilitating strategic workshops, defining commercial constructs, delivering business consulting, implementing launch plans, and preparing handover materials. The ideal candidate should have 10 years of experience in customer-facing roles, with expertise in devising product introduction strategies, consultative selling, solution consulting, business acumen, market introduction, partnership development, stakeholder management, communication, leadership, and a results-oriented mindset. Familiarity with the Network API landscape is a plus.
Senior Software Engineer (Tech Lead, React/Next/Nest)
Company: RV LIFE
Location: Anywhere
Posted Nov 24, 2025
RV LIFE is seeking a Senior Software Engineer to lead the development of innovative applications for RVing technology. The role involves architecting and developing scalable, serverless solutions on AWS, leading greenfield development, and providing technical leadership. The company values innovation, collaboration, and continuous learning in a fully remote environment.
Account Executive - Enterprise
Company: Zapier
Location: North America
Posted Nov 24, 2025
Zapier is seeking an experienced Enterprise Account Executive to join their upmarket sales team. The role involves selling Zapier's automation platform to global customers, collaborating with cross-functional teams, and driving revenue. Zapier values diversity, remote work, and the use of AI tools responsibly.
Lead Technical Skills Enablement Program Manager - Customer Succes
Company: HubSpot
Location: Remote
Posted Nov 24, 2025
This job posting seeks a Technical Skills Enablement Program Manager to build technical expertise for Customer Success teams, focusing on troubleshooting, training, and scalable competency frameworks. The role involves collaborating with cross-functional teams, developing training content, managing vendor relationships, and measuring the impact of technical enablement initiatives. Key qualifications include 5+ years of experience in technical enablement, deep HubSpot product knowledge, and strong program management skills.
Engineering Manager - Growth
Company: Zapier
Location: North America
Posted Nov 24, 2025
Zapier is seeking an Engineering Manager for Growth Personalization to lead a team building and maintaining the company's personalization infrastructure. The role involves collaborating with cross-functional teams, defining technical strategy, and driving user engagement through personalized experiences. Zapier values responsible AI use and emphasizes remote work, diversity, and inclusivity.
Business Development Representative
Company: Cryptio
Location: UK
Posted Nov 24, 2025
Cryptio is a company that builds infrastructure for the crypto economy, providing enterprise-grade backoffice and data platforms for institutions, corporates, and crypto-native organizations. They are hiring a Business Development Representative (BDR) to energize their sales pipeline and start valuable customer conversations. The role involves cold calling, qualifying and developing sales leads, building prospect lists, setting up meetings and demos, mastering Cryptio's value proposition, tailoring pitches, leveraging AI tools, tracking activity in Hubspot, supporting Account Executives, and reporting to the Head of Revenue. The ideal candidate should be passionate about crypto, have 1+ year of SDR or commercial sales experience or evidence of success in competitive environments, bring high energy and initiative, manage time effectively, communicate fluently in English, and thrive in a fast-paced, high-contact phone environment.
Customer Success Manager - High Touch
Company: n8n
Location: USA
Posted Nov 24, 2025
n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and significant funding from investors. n8n focuses on building strong customer relationships, driving adoption and retention, and fostering a passionate, inclusive culture.
Identity Security - Sr. Customer Success Manager
Company: Saviynt
Location: Remote
Posted Nov 24, 2025
Saviynt's AI-powered identity platform manages and governs access to an organization's applications, data, and business processes. The company is recognized as a leader in identity security, helping organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The job description outlines the role of a Customer Success Manager, who will drive customer loyalty, adoption, and expansion of Saviynt's Enterprise Identity Cloud, translating its power into measurable enterprise outcomes for Fortune 500 and Global 1000 clients.
Principal Sales Engineer
Company: Perforce
Location: Mexico
Posted Nov 24, 2025
Perforce seeks a Principal Sales Engineer in Mexico City to drive customer success and innovation. The role involves technical sales, collaboration with teams, and leveraging expertise in cloud and AI technologies. Qualifications include fluency in English/Spanish, DevOps experience, and strong communication skills.
Senior Tester - Manual + Automation
Company: NECSWS
Location: UK
Posted Nov 24, 2025
NEC Software Solutions offers a role in digital transformation with competitive benefits and opportunities to impact public services. The position requires manual and automation testing skills, with a focus on quality assurance and collaboration tools.