Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Presales Solutions Architect
Company: Moveworks
Location: Remote
Posted Nov 16, 2025
The job posting is for a PreSales Solution Architect role in the USA, preferably in California. The role involves collaborating with sales and presales teams, building innovative solutions, conducting workshops, leading proof-of-concepts, and developing materials to support the presales team. The ideal candidate should have over 6 years of experience in presales or post-sales technical roles, expertise in enterprise systems, programming languages, and APIs, and excellent communication and presentation skills.
Digital Sales Representative
Company: Twilio
Location: Ireland
Posted Nov 16, 2025
Twilio is seeking a German-speaking Digital Sales Representative to drive net new revenue and expand their presence in the DACH region. The role involves customer acquisition, value-based selling, and closing deals across all segments. The ideal candidate should have at least 2 years of sales experience in a tech space, native or fluent German language skills, and a strong understanding of the cloud computing and communications business model.
Machine Learning Manager - Ads Marketplace Quality
Company: Reddit
Location: Canada
Posted Nov 16, 2025
Reddit Ads is a fast-growing platform with an ambitious goal to become a massive business. The Manager of Ads Marketplace Quality will play a leading role in shaping Reddit's ads auctions to ensure a great user experience and help the business grow. The role requires management experience and experience executing complex ads projects involving math, auctions, bidding, optimization, and serving infrastructure.
Production Manager - Direct Mail
Company: MissionWired
Location: USA
Posted Nov 16, 2025
MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They have a strong track record of success, having converted over $45 billion in donations for various clients. The company values diversity, inclusion, and social change, and is looking for a production manager to join their direct mail team.
Customer Growth Manager
Company: Cloudbeds
Location: Latin America
Posted Nov 16, 2025
This job description outlines the role of a Customer Growth Manager, focusing on upselling and crossselling to existing customers through outbound initiatives. The position requires building high-quality sales pipelines, maintaining stakeholder relationships, and demonstrating expertise in hospitality tech. Key qualifications include a proven sales track record, industry knowledge, and proficiency with CRM tools.
Senior Fullstack Engineer - Notifications Engagement
Company: Reddit
Location: USA
Posted Nov 16, 2025
The Notifications team at Reddit is hiring a Senior Fullstack Engineer to help deliver engaging content to users through push notifications and emails. The role involves building across the stack, collaborating with a talented team, mentoring engineers, and contributing to product and technical strategy. The ideal candidate has 8+ years of software engineering experience, with a focus on backend and web platforms, and experience with GraphQL, gRPC, and API design.
Assessment Content Creator - Middle School Math (6-8)
Company: Khan Academy
Location: USA
Posted Nov 16, 2025
Khan Academy promotes free worldclass education globally, emphasizes diversity and innovation, and offers competitive roles with impactful missions and benefits. The text highlights their commitment to equitable learning and professional growth.
Senior Product Design Director
Company: Webflow
Location: USA
Posted Nov 16, 2025
Webflow is a platform that empowers teams to build, manage, and optimize websites using visual development tools, AI-driven personalization, and seamless hosting. The Senior Product Design Director role involves leading product design strategy, managing core product groups, and shaping the future of Webflow's product experience. The company offers competitive compensation, benefits, and a remote-first work environment.
Customer Success Manager
Company: GitLab
Location: USA
Posted Nov 16, 2025
The Customer Success Management (CSM) team is responsible for customer adoption, measurable outcomes, satisfaction, and advocacy. They act as liaisons between customers and the GitLab ecosystem, collaborating with various teams. The role requires experience in customer advocacy, knowledge of Git and software development lifecycle, and continuous integration/continuous deployment.
Associate General Counsel
Company: Runway
Location: USA
Posted Nov 16, 2025
This job description highlights a senior legal role with opportunities to lead litigation, shape regulatory strategies, and work on cutting-edge technology. The position offers competitive compensation, emphasis on diversity, and growth potential in a dynamic industry.
Data Services Manager
Company: MissionWired
Location: USA
Posted Nov 16, 2025
MissionWired emphasizes its impactful work in fundraising for nonprofits and political campaigns, highlighting successful donations and commitment to social change. The company promotes diversity, equity, and inclusive practices while offering competitive benefits and remote work opportunities for a data services manager role.
Senior Product Manager - Journey Experience
Company: Apollo.io
Location: USA
Posted Nov 16, 2025
The role is for a Senior Product Manager to lead the Journey Experience group at Apollo, focusing on user onboarding, engagement, and growth through personalized automation, AI guidance, and lifecycle reengagement. The position involves defining vision and strategy, designing learning loops, scaling systems, and driving evidence-based impact. The ideal candidate should have 7+ years of B2B SaaS product management experience, lifecycle automation fluency, cross-team operation skills, usability-driven thinking, strategic storytelling, and customer-centric empathy.