Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Continuous Improvement Lead
Company: EDCi
Location: North America
Posted Nov 13, 2025
EDCi is seeking a Continuous Improvement Lead Consultant to join their remote team. The role involves providing white glove support for strategic clients, performing project coordinator duties, leading continuous improvement initiatives, and providing in-depth analysis of complex technical and business issues. EDCi offers a flexible, family-oriented work environment with many perks.
Licensed Auto Insurance Agent
Company: Sedgwick
Location: USA
Posted Nov 13, 2025
Sedgwick is a company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. The company is recognized as one of the greatest workplaces in America by Newsweek and Fortune. The job description outlines the responsibilities and qualifications for a licensed auto insurance agent position, which involves answering customer calls, supporting various customer needs, and adhering to compliance standards.
Head of Solutions
Company: NECSWS
Location: UK
Posted Nov 13, 2025
NEC Software Solutions is seeking an entrepreneurial Solution Architect to join their dynamic Digital Studio team. The role involves designing and implementing tailored solutions for public sector clients, with a focus on both technical and strategic aspects. The company offers impactful work, an innovative environment, professional growth opportunities, and a dynamic culture. They provide an excellent benefits package, including private medical cover, paid holidays, life assurance, a group pension plan, and flexible benefits.
Staff Business Operations Analyst (CRM, Salesforce)
Company: Yubico
Location: USA
Posted Nov 13, 2025
Yubico is a leading provider of hardware authentication security keys, founded in 2007 and publicly traded on Nasdaq Stockholm. The company's mission is to make secure login easy and available for everyone, serving Fortune 500 companies, government agencies, and millions of individuals worldwide. Yubico offers a positive work environment with flexible work arrangements, employee resource groups, and a strong focus on social connection and community involvement.
Fullstack Engineer - Customer Delight
Company: Hostaway
Location: Remote
Posted Nov 13, 2025
Hostaway is a market-leading SaaS company transforming the vacation rental industry. They are seeking a Fullstack Engineer to build and improve fullstack features, deliver quick fixes, and lead initiatives to enhance customer experience. The role offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.
Channel Manager
Company: Yubico
Location: USA
Posted Nov 13, 2025
Yubico is a leading provider of hardware authentication security keys, founded in 2007 and publicly traded on Nasdaq Stockholm. The company's mission is to make secure login easy and accessible for everyone, with customers including Fortune 500 companies, government agencies, and millions of individuals worldwide. Yubico values employee well-being, offering a holistic Total Rewards package, flexible work arrangements, and a strong company culture with employee resource groups and philanthropic initiatives.
Senior Machine Learning Engineer
Company: Docplanner
Location: Poland
Posted Nov 13, 2025
Docplanner is a healthcare technology company that empowers patients and doctors by providing access to reviews, easy booking management, and a human-centric approach to healthcare. With a presence in 13 countries and over 90 million patients, Docplanner is led by a diverse team of ~325 people who embrace diversity and remote work. The company is seeking a Senior Machine Learning Engineer to join their global Machine Learning and Data Science unit, working on AI-driven solutions to support strategic business objectives in healthcare.
Partner Sales Director - IHV Alliances
Company: Canonical
Location: Remote
Posted Nov 13, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is seeking an IHV Alliance Sales Director to lead strategic partnerships in EMEA or APAC regions. The role involves building relationships with IHV partners, growing awareness of open source capabilities, negotiating contracts, and leading partnerships with companies like Lenovo, Huawei, Ericsson, and Nokia.
Senior Product Manager
Company: MariaDB plc
Location: Estonia
Posted Nov 13, 2025
MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a technical and customer-focused Product Manager to drive the strategy and execution for their distributed database engine, AI capabilities, and high-availability solutions. The role involves collaborating with engineering, open-source communities, and stakeholders to develop a compelling product strategy, manage roadmaps, and ensure alignment across teams.
Salesforce Health Cloud Consultant
Company: Guidehouse
Location: Remote
Posted Nov 13, 2025
Guidehouse is seeking Salesforce Consultants for a high-growth practice. The role involves proposing, implementing, and managing Salesforce solutions, engaging clients to gather requirements, documenting use cases, and participating in testing and training. The ideal candidate has a bachelor's degree, 4+ years of Salesforce experience, and at least one active Salesforce certification.
Infrastructure Software Engineer - Metadata
Company: Dropbox
Location: Canada
Posted Nov 13, 2025
The role is for a Software Engineer on the Metadata team at Dropbox, building and operating large-scale distributed databases. The position involves designing and maintaining low-latency, strongly consistent database systems, collaborating with infrastructure and product teams, and contributing to system design and reliability improvements. The job requires experience in distributed systems, proficiency in Go or Rust, and familiarity with consensus and coordination systems.
Strategic Customer Success Manager
Company: Canva
Location: Australia
Posted Nov 13, 2025
Canva is seeking a customer success manager to lead post-sale relationships with strategic accounts, drive account growth, create best-in-class processes, mentor the team, and identify product improvement opportunities. The role requires a proven track record in enterprise B2B SaaS, commercial and strategic thinking, data-driven storytelling, cross-functional collaboration, adaptability, resilience, and humility.