Exceptional Service Jobs in Austin, TX

Positions 92,278 Updated daily

Looking for Exceptional Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Austin, TX area.

Manager, Digital Services

Company: BioBridge Global

Location: San Antonio, TX

Posted Jul 14, 2025

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

View Details Apply on SimplyHired

Lead Cloud Developer

Company: Forward Air

Location: Coppell, TX

Posted Jul 14, 2025

Collaborate with other technical leads, architects, and senior stakeholders to define and refine the technical vision and roadmap for the applications.

View Details Apply on SimplyHired

RN Internal Medicine Seasonal FT Nights

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 15, 2025

Competitive pay including an RN Bonus Program rewarding nurses for providing exceptional care and improving patient outcomes.

View Details Apply on SimplyHired

HVAC Journeyman Chiller Mechanic (un)

Company: Johnson Controls

Location: Houston, TX

Posted Jul 15, 2025

Universal EPA refrigerants license, applicable state or local licensing, and valid driver's license. Minimum of three (3) years of practical working experience…

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Program Director RN- Full Time

Company: RestorixHealth

Location: Houston, TX

Posted Jul 15, 2025

In this role you will engage with physicians and medical staff in our state-of-the-art wound care facilities. 3 years’ experience of nurse management, hospital…

View Details Apply on SimplyHired

RN (Registered Nurse) Hospice

Company: Elysian Hospice

Location: Houston, TX

Posted Jul 14, 2025

Registered Nurse, licensed per the state requirements. Initial and ongoing comprehensive assessments of the impact of the terminal disease on the patients…

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Sous Chef

Company: Flower Child

Location: Austin, TX

Posted Jul 15, 2025

Create memorable dining experiences by exceeding guest expectations. 50% dining discount at all Fox Restaurant Concept locations.

View Details Apply on SimplyHired

Marketing Manager

Company: Controlled Contamination Services LLC

Location: Dallas, TX

Posted Jul 14, 2025

Graphic design and video editing tools (e.g., Canva, Adobe Creative Suite) preferred. Bachelor’s degree in marketing, business administration, communications,…

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Welder- TX

Company: Mum Industries Inc

Location: Dallas, TX

Posted Jul 14, 2025

Recognize, set up, and operate hand and power tools common to the welding trade, such as shielded metal arc and gas metal arc welding equipment.

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Customer Service Supervisor (On-site)

Company: Greif

Location: Dallas, TX

Posted Jul 14, 2025

ROLE OVERVIEW: We are seeking a seasoned Customer Service Manager who will play a pivotal role in our plant's core leadership team, responsible for leading a…

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Lead Dental Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Austin, Texas

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Journeyman Plumber

Company: TDIndustries

Location: Houston, TX

Posted Jul 15, 2025

Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity — never labels.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Exceptional Service roles by seniority?
Entry-level roles like Associate Customer Success Specialists or Support Advocates typically range from $45,000 to $65,000 annually. Mid-level Customer Success Managers or Client Relationship Managers often earn between $70,000 and $100,000. Senior-level positions, such as Senior CSMs or Directors of Customer Experience, can command salaries from $110,000 to over $180,000, depending on company size, location, and the complexity of the tech product they support. These figures often include a base salary plus performance-based bonuses tied to metrics like retention or upsells.
What key skills and certifications are essential for Exceptional Service professionals?
Core skills include exceptional communication, active listening, empathy, and advanced problem-solving. Proficiency with CRM systems like Salesforce, ticketing platforms such as Zendesk, and customer success platforms like Gainsight is often required. Analytical skills for interpreting client data and identifying trends are crucial. Relevant certifications include Salesforce Service Cloud Consultant, Gainsight Administrator, or professional certifications from the Customer Experience Professionals Association (CXPA). Many roles also benefit from project management fundamentals and a deep understanding of the product or service being supported.
How common is remote work for Exceptional Service positions?
Remote work is highly prevalent in Exceptional Service, particularly within the tech sector. Many companies embrace fully remote or hybrid models for roles like Customer Success Managers, Technical Account Managers, and Support Engineers. This is facilitated by robust digital tools such as video conferencing (Zoom, Google Meet), collaboration platforms (Slack, Microsoft Teams), and cloud-based CRM and CS platforms. Successful remote professionals in this field demonstrate strong self-management, proactive communication, and adaptability to managing client relationships across different time zones.
What are typical career progression paths within Exceptional Service?
Career progression in Exceptional Service offers both individual contributor and management tracks. An individual contributor might advance from an Associate Customer Success Manager to a Senior or Principal CSM, specializing in key accounts or complex products. The management path typically moves from Team Lead to Manager of Customer Success, then Director of Customer Experience, and ultimately VP of Customer Operations. Lateral moves are also common, transitioning into Product Management (leveraging customer insights), Sales (Account Management), or Learning & Development roles focused on customer enablement.
What are the emerging industry trends impacting Exceptional Service roles?
Key trends include the increased adoption of AI and automation for tier-one support and predictive analytics to identify churn risks proactively. There's a strong shift towards proactive customer success, focusing on value realization rather than just reactive problem-solving. Personalization at scale, driven by advanced data analytics and client health scores, is becoming standard. Furthermore, the demand for seamless omnichannel experiences, integrating support across various touchpoints like chat, email, and social media, continues to grow, requiring professionals to master new tools and strategies for cohesive client engagement.

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