Exceptional Service Jobs in Austin, TX

Positions 92,278 Updated daily

Looking for Exceptional Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Austin, TX area.

Sales Associate and Firearms Instructor

Company: Top Gun Range

Location: Houston, TX

Posted Jun 29, 2025

§ Technical Skills - Assesses own strengths and weaknesses; Pursues training and. § Design - Generates creative solutions; Translates concepts and information…

HVAC SERVICE

Company: Milestone Electric, Air & Plumbing

Location: Dallas, TX

Posted Jun 28, 2025

Diagnose and repair of electronic, mechanical, and electrical components of these systems. Diagnose and repair electronic, mechanical, and electrical components…

Overnight Security Officer- Hilton Austin

Company: Hilton

Location: Austin, TX

Posted Jun 28, 2025

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's…

Cleaning Attendant

Company: Crunch Fitness - Undefeated Tribe LLC

Location: Windcrest, TX

Posted Jun 28, 2025

Greet all members and guests with a smile and occasional high-five. Provide knowledge of the Crunch brand and offerings to members and guests when needed.

Pharmacist Lead

Company: University Health

Location: San Antonio, TX

Posted Jun 28, 2025

Current Pharmacy and Pharmacy Preceptor licensure, or eligibility for licensure, in the state of Texas is required.

Ambulatory Services Rep II

Company: Texas Children's Hospital

Location: Austin, TX

Posted Jun 29, 2025

Required 2 years' experience in customer service or 2 years clerical, medical office, or business experience preferably in a Healthcare environment.

Staff Nurse

Company: University Health

Location: San Antonio, TX

Posted Jun 28, 2025

Current RN license from the Texas Board of Nursing. University Hospital still serves as the primary teaching facility for UT Health San Antonio and is the…

Customer Service Representative

Company: Brenntag

Location: Houston, TX

Posted Jun 28, 2025

Experience with Microsoft Office Suite and Team Collaboration tools. Present answers / options to the customer and follow up to ensure resolution.

Cleaning Attendant (Overnight)

Company: Crunch Fitness - Undefeated Tribe LLC

Location: Windcrest, TX

Posted Jun 28, 2025

Greet all members and guests with a smile and occasional high-five. Provide knowledge of the Crunch brand and offerings to members and guests when needed.

Salesforce - Commerce Cloud B2B Functional - Senior Consultant

Company: Deloitte

Location: Dallas, TX

Posted Jun 28, 2025

You'll help clients define their eCommerce requirements by leading and facilitating workingsessions to gain an understanding of the client's current state…

Licensed Service Plumber *ASK ABOUT SIGN ON BONUS*

Company: Milestone Electric, Air & Plumbing

Location: Dallas, TX

Posted Jun 28, 2025

Clean driving record and current valid driver’s license. Provide plumbing information to customers by answering questions and requests.

Pharmacist Lead

Company: University Health

Location: San Antonio, TX

Posted Jun 28, 2025

Current Pharmacy and Pharmacy Preceptor licensure, or eligibility for licensure, in the state of Texas is required.

Frequently Asked Questions

What are typical salary ranges for Exceptional Service roles by seniority?
Entry-level roles like Associate Customer Success Specialists or Support Advocates typically range from $45,000 to $65,000 annually. Mid-level Customer Success Managers or Client Relationship Managers often earn between $70,000 and $100,000. Senior-level positions, such as Senior CSMs or Directors of Customer Experience, can command salaries from $110,000 to over $180,000, depending on company size, location, and the complexity of the tech product they support. These figures often include a base salary plus performance-based bonuses tied to metrics like retention or upsells.
What key skills and certifications are essential for Exceptional Service professionals?
Core skills include exceptional communication, active listening, empathy, and advanced problem-solving. Proficiency with CRM systems like Salesforce, ticketing platforms such as Zendesk, and customer success platforms like Gainsight is often required. Analytical skills for interpreting client data and identifying trends are crucial. Relevant certifications include Salesforce Service Cloud Consultant, Gainsight Administrator, or professional certifications from the Customer Experience Professionals Association (CXPA). Many roles also benefit from project management fundamentals and a deep understanding of the product or service being supported.
How common is remote work for Exceptional Service positions?
Remote work is highly prevalent in Exceptional Service, particularly within the tech sector. Many companies embrace fully remote or hybrid models for roles like Customer Success Managers, Technical Account Managers, and Support Engineers. This is facilitated by robust digital tools such as video conferencing (Zoom, Google Meet), collaboration platforms (Slack, Microsoft Teams), and cloud-based CRM and CS platforms. Successful remote professionals in this field demonstrate strong self-management, proactive communication, and adaptability to managing client relationships across different time zones.
What are typical career progression paths within Exceptional Service?
Career progression in Exceptional Service offers both individual contributor and management tracks. An individual contributor might advance from an Associate Customer Success Manager to a Senior or Principal CSM, specializing in key accounts or complex products. The management path typically moves from Team Lead to Manager of Customer Success, then Director of Customer Experience, and ultimately VP of Customer Operations. Lateral moves are also common, transitioning into Product Management (leveraging customer insights), Sales (Account Management), or Learning & Development roles focused on customer enablement.
What are the emerging industry trends impacting Exceptional Service roles?
Key trends include the increased adoption of AI and automation for tier-one support and predictive analytics to identify churn risks proactively. There's a strong shift towards proactive customer success, focusing on value realization rather than just reactive problem-solving. Personalization at scale, driven by advanced data analytics and client health scores, is becoming standard. Furthermore, the demand for seamless omnichannel experiences, integrating support across various touchpoints like chat, email, and social media, continues to grow, requiring professionals to master new tools and strategies for cohesive client engagement.

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