Exceptional Service Jobs in Chicago, IL

57,049 open positions · Updated daily

Looking for Exceptional Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Chicago, IL area.

Planning and Inventory Manager

Company:

Location: Deerfield, IL

Posted Feb 03, 2025

Senior Implementation Leader

Company: MetLife

Location: Chicago, IL

Posted Feb 03, 2025

The Senior Implementation Leader role at MetLife involves managing relationships with customers and brokers to implement products within a specific timeline. The leader is the first point of contact for customers, coordinating with internal partners and managing the backend process. Key responsibilities include mentoring associates, leading calls with customers and brokers, and serving as a key relationship liaison with the Sales organization. The role requires strong leadership, communication, and problem-solving skills, as well as proficiency in Microsoft Office products. MetLife offers competitive compensation, comprehensive benefits, and a supportive work environment.

Implementation Leader III

Company: MetLife

Location: Chicago, IL

Posted Feb 03, 2025

The Implementation Leader III role at MetLife involves managing relationships with customers, HR benefits teams, and brokers to implement products within a specific timeline. The role requires familiarity with over 20 products, including core and voluntary products. The Implementation Leader serves as the first point of contact for customers, coordinating with internal partners and managing the backend process. The role involves mentoring associates, participating in training, and facilitating calls with customers and brokers. Key responsibilities include analyzing and executing change requests, identifying and resolving implementation-related problems, and loading administration systems. The role requires strong communication, leadership, and problem-solving skills, as well as proficiency in Microsoft Office products. MetLife offers competitive compensation, comprehensive benefits, and a supportive work environment.

Software Development Team Lead - Web

Company:

Location: Mundelein, IL

Posted Feb 03, 2025

Bioenvironmental Engineer

Company:

Location: Mount Vernon, IL

Posted Feb 03, 2025

Bioenvironmental Engineer

Company:

Location: Kilbourne, IL

Posted Feb 03, 2025

Bioenvironmental Engineer

Company:

Location: Rockford, IL

Posted Feb 03, 2025

Cyber Systems Operations

Company:

Location: Sheffield, IL

Posted Feb 03, 2025

Airborne Cryptologic Language Analyst

Company:

Location: Decatur, IL

Posted Feb 03, 2025

Store Manager

Company:

Location: Bloomington, IL

Posted Feb 03, 2025

Associate Product Manager

Company:

Location: Mundelein, IL

Posted Feb 03, 2025

Airborne Cryptologic Language Analyst

Company:

Location: Gurnee, IL

Posted Feb 03, 2025

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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