Exceptional Service Jobs in Chicago, IL

57,049 open positions · Updated daily

Looking for Exceptional Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Chicago, IL area.

Category Manager

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Uline, a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, is seeking a Category Manager. The role involves leading and nurturing a product line, researching and sourcing new products, providing product recommendations, leading vendor meetings, and collaborating with various teams. The ideal candidate should have a Bachelor's degree, 7+ years of experience in Product Management, Supply Chain, or Marketing, and proficiency in Microsoft Office, especially Excel. Uline offers comprehensive benefits including medical, dental, vision and life insurance, 401(k) with 6% employer match, multiple bonus programs, paid holidays, generous paid time off, and a Tuition Assistance Program. Employee perks include an on-site café, a first-class fitness center with complimentary personal trainers, and over four miles of walking trails.

Advertising Campaign Manager

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Uline, a leading North American distributor of shipping, industrial, and packaging materials, is seeking a Campaign Manager. The role involves executing advertising programs across digital and traditional media channels, developing multi-channel plans, managing media buys, and analyzing campaign performance. The ideal candidate should have a Bachelor's degree in marketing or advertising, 3+ years of experience in Advertising or Direct Marketing, and strong communication and project management skills. Benefits include comprehensive health insurance, 401(k) with 6% employer match, bonus programs, paid holidays, generous paid time off, and tuition assistance. Uline offers on-site amenities like a café, fitness center, and walking trails.

Microsoft 365 System Administrator

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Uline, a family-owned company, is seeking a Microsoft 365 System Administrator. The role involves managing collaboration technologies, optimizing Microsoft 365 and Atlassian environments, and providing top-tier support. The position offers competitive compensation, comprehensive benefits, and a positive work environment with on-site amenities. Minimum requirements include a Bachelor's degree, strong knowledge of Microsoft 365, and excellent customer service skills.

Planning and Inventory Manager

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Human Resources Analyst

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Advertising Campaign Manager

Company:

Location: Oak Park, IL

Posted Jan 24, 2025

Microsoft 365 System Administrator

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Uline, a family-owned company, is seeking a Microsoft 365 System Administrator. The role involves managing collaboration technologies, optimizing Microsoft 365 and Atlassian environments, and providing top-tier support. The position offers competitive compensation, comprehensive benefits, and a positive work environment with on-site amenities. Minimum requirements include a Bachelor's degree, strong knowledge of Microsoft 365, and excellent customer service skills.

Warehouse Manager - Overnights

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Warehouse Department Manager - Overnights

Company:

Location: Mundelein, IL

Posted Jan 24, 2025

Human Resources Analyst

Company:

Location: Mundelein, IL

Posted Jan 24, 2025

Uline, a family-owned company, is seeking a Human Resources Analyst with analytical skills and a passion for problem-solving. The role involves examining HR data for workforce planning, recruitment, and retention. The analyst will also develop and modify tools, collaborate with business teams, and review HR system transactions. Minimum requirements include a Bachelor's degree, 2+ years of Analyst experience, and proficiency in Microsoft Word and Excel. Benefits include comprehensive insurance, a 401(k) plan, bonus programs, paid time off, and employee perks like an on-site café and fitness center.

Senior Campaign Manager

Company:

Location: Rolling Meadows, IL

Posted Jan 24, 2025

Creative Project Manager

Company:

Location: Mundelein, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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