Exceptional Service Jobs in Chicago, IL

57,049 open positions · Updated daily

Looking for Exceptional Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Chicago, IL area.

Customer Svc/Clerk

Company: Kroger

Location: Buffalo Grove, IL

Posted Jan 24, 2025

Web Channel and SEO Director

Company: CVS Health

Location: Chicago, IL

Posted Jan 24, 2025

CVS Health is seeking a Web Channel Owner for Aetna Medicare, responsible for managing acquisition and engagement of members, prospects, and shoppers on Aetna.com and related digital properties. The role involves partnering across various teams to set direction for and manage execution of acquisition, conversion, and retention experiences. Key responsibilities include owning end-to-end public site experiences, defining and prioritizing digital marketing capabilities, directing SEO program, and serving as the marketing lead for integrating Aetna Medicare experiences into the core Aetna.com website. The ideal candidate should have 8+ years of experience managing an enterprise marketing website, 3+ years of people leadership, and deep proficiency in digital analytics.

Patient Care Technician

Company: DaVita

Location: Evanston, IL

Posted Jan 24, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Calumet City, IL

Posted Jan 24, 2025

PRODUCE/CLERK

Company: Kroger

Location: Marion, IL

Posted Jan 24, 2025

Director of Engineering, NA

Company: Diageo

Location: Plainfield, IL

Posted Jan 24, 2025

Diageo, a global leader in alcohol, seeks a North American Director of Engineering & Strategic Projects. The role involves leading the delivery and implementation of Diageo North America's capital budget ($200MM+ annually) across various business areas. The ideal candidate should possess strong knowledge in high-speed bottling, canning, and beverage alcohol distillation plant operations. They must demonstrate excellent leadership, communication, and interpersonal skills. The Director will be responsible for project, packaging, and process engineering, setting and supporting Diageo's diversity, sustainability, and reliability standards. Key responsibilities include managing project budgets, improving line efficiencies, ensuring safety and quality, and developing vendor relationships.

Consulting, Senior Consultant

Company: Deloitte

Location: Chicago, IL

Posted Jan 24, 2025

Deloitte Consulting LLP is seeking a Senior Consultant in Chicago, Illinois, with potential for national travel. The role involves driving SAP software advisory and implementation services, improving digital capabilities, and enabling innovation with SAP digital solutions. Key responsibilities include setting engagement objectives, performing system assessments, providing application analysis, and using data mining tools for analytical support. Requirements include a Bachelor's degree, 2 years of related experience, and expertise in SAP S/4HANA FICO, BTP, and other modules. The position offers a competitive salary and benefits, with opportunities for professional development and a diverse, inclusive culture.

Patient Care Technician

Company: DaVita

Location: Decatur, IL

Posted Jan 24, 2025

DaVita, an Italian term for 'giving life', is recruiting a Patient Care Technician for an outpatient dialysis center in Decatur, Illinois. The role involves direct patient care, technician duties, and building long-term relationships with patients. No dialysis experience is required, and DaVita offers comprehensive training, clear career advancement paths, and a supportive team environment. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours. Benefits include competitive compensation, extensive healthcare coverage, and opportunities for professional growth.

Software Engineer, Machine Learning Platform & Operations

Company: Grainger

Location: Chicago, IL

Posted Jan 24, 2025

Grainger, a leading industrial distributor, is seeking passionate individuals to join their Machine Learning Operations & Platform team. The role involves building and maintaining core infrastructure components, designing user-friendly software systems, and guiding machine learning, product, and business domain teams. The ideal candidate should have strong software engineering fundamentals, experience with cloud-based services, and familiarity with DevOps or GitOps practices. Expertise in machine learning applications and associated frameworks is a plus.

Retail Sales Associate

Company: Staples

Location: Rock Island, IL

Posted Jan 24, 2025

DELI/DEPT LEADER

Company: Kroger

Location: Peoria, IL

Posted Jan 24, 2025

Practitioner Sales Hunter L2

Company: Wipro

Location: Chicago, IL

Posted Jan 24, 2025

Wipro is seeking a Practice Manager/Director for Oracle Services. The role involves building strong customer relationships, engaging with CXOs and business owners, and influencing digital strategy and technology. The ideal candidate should have expertise in business processes outsourcing, knowledge of Oracle platforms, and experience in selling and delivering large project transformations. They will collaborate with global teams, manage the pre-sales process, and provide thought leadership in technology areas. Wipro is committed to creating an inclusive workplace and values diversity.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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