Exceptional Service Jobs in Chicago, IL

57,049 open positions · Updated daily

Looking for Exceptional Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Chicago, IL area.

Pharmacy Operations Manager

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

The role involves performing day-to-day non-clinical pharmacy operations, administrative tasks, and ensuring efficient workflow for a positive patient experience. The individual will serve as a full-time certified pharmacy technician, operating pharmacy systems, and processing prescriptions under a pharmacist's supervision. They will also supervise pharmacy technicians and cashiers, and be responsible for personnel selection, scheduling, and development. The role includes customer engagement, resolving complaints, and enhancing customer experience. Operations involve assisting in patient care, prescription data entry, and medication preparation. The individual will manage core pharmacy workflow, coordinate daily activities, and ensure the pharmacy is clean and stocked. They will also manage non-clinical patient calls, drive technology/process roll out, and maintain pharmacy equipment. People & Performance Management includes leading technician performance, hiring, onboarding, training, and scheduling. The role requires PTCB certification and one year of pharmacy technician experience.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Villa Park, IL

Posted Jan 24, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and assisting with inventory management. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy developments, and handle various clerical tasks. PTCB certification is preferred but not mandatory.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Rock Island, IL

Posted Jan 24, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Shift Lead

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

The role involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Key responsibilities include managing deliveries, processing returns and refunds, maintaining store cleanliness, and assisting with pharmacy tasks. The position requires leadership experience, fluency in English, and knowledge of store systems. The role is based in Chicago, IL, with a salary range of $17 - $19 per hour.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Addison, IL

Posted Jan 24, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and handling inventory. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy, and complete necessary training and certifications. Fluency in English, flexibility for various shifts, and good math and computer skills are preferred.

Manager Ethics and Compliance (Hybrid: Onsite and Remote Work)

Company: US Foods

Location: Rosemont, IL

Posted Jan 24, 2025

The job posting is for a Manager of Ethics and Compliance at US Foods. The role involves driving compliance by creating, implementing, and tracking key ethical training modules. The manager will conduct internal investigations into allegations of non-compliance or employee misconduct, with a focus on employee relations matters. They will also develop and implement compliance training programs, maintain the Code of Conduct, and drive an annual compliance training calendar. The ideal candidate should have a Bachelor's degree in a relevant field, additional training or professional designations, and at least 7 years of experience in Compliance, Legal, Audit, or Human Resources. Strong project management skills, problem-solving capabilities, and excellent communication skills are required.

Business Expert

Company: Apple

Location: Northbrook, IL

Posted Jan 24, 2025

Store Manager

Company: Walgreens

Location: Hickory Hills, IL

Posted Jan 24, 2025

The role of a Walgreen store manager involves managing store operations, improving sales and profitability, and ensuring a positive customer experience. Key responsibilities include supervising staff, managing inventory, analyzing business performance, and ensuring compliance with laws and regulations. The manager is also expected to lead by example, demonstrating excellent customer service and fostering a positive work environment. The position requires a bachelor's degree and 3 years of retail management experience, or a high school diploma and 5 years of experience. A licensed pharmacy technician certification is required in some states.

Customer Service Associate

Company: Walgreens

Location: Joliet, IL

Posted Jan 24, 2025

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Romeoville, IL

Posted Jan 24, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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