Exceptional Service Jobs in Chicago, IL

57,049 open positions · Updated daily

Looking for Exceptional Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Chicago, IL area.

SAP Software & Platforms Senior Manager

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture's SAP practice is highlighted, emphasizing their innovative approach using design thinking, agile methodologies, and cutting-edge technologies like IoT, automation, and AI. They've developed myConcerto, a blend of SAP and Accenture, aiding clients in achieving significant victories. Accenture invests in training employees on new SAP technologies such as SAP Leonardo, S/4HANA, and Cloud, supported by a vast community of over 50,000 members. Their hard work is recognized with over 70 SAP awards, making them the leading partner for SAP SuccessFactors, SAP Ariba, SAP Hybris, SAP FieldGlass, and SAP Concur. The role requires an SAP transformation expert with extensive Software and Platforms industry experience, capable of leading teams, delivering industry-specific solutions, and driving business development. The ideal candidate should have a minimum of 10 years in SAP S/4 ERP or Industry Solution for Software and Platform, 3 end-to-end SAP implementations, and 6 years in project management.

Senior Technical Writer

Company: iManage

Location: Chicago, IL

Posted Jan 24, 2025

iManage offers a flexible work policy that supports employee wellbeing and work-life balance. The Senior Technical Writer role involves creating quality technical documentation, collaborating with SMEs, and curating learning resources. The company values diversity and inclusion, providing a supportive team environment, flexible work hours, and comprehensive benefits. The role requires strong communication skills, attention to detail, and experience in creating content for SaaS solutions.

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Rockford, IL

Posted Jan 24, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth through education programs.

S&MS Account Executive

Company: Dun & Bradstreet

Location: Peoria, IL

Posted Jan 24, 2025

Produce Associate

Company: Walmart

Location: Decatur, IL

Posted Jan 24, 2025

This job posting is for a produce team member at Sam's Club. The role involves ensuring the availability, cleanliness, and freshness of produce, prioritizing member satisfaction, and providing excellent customer service. The ideal candidate should have experience with produce, be comfortable with change, and possess strong communication skills. Key responsibilities include maintaining a positive attitude, providing exceptional customer service, stocking merchandise, and maintaining inventory. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth. The hourly wage range is $16.00 to $23.00.

Client Product Support New Associate

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture Flex offers flexible project-based work with a leading global professional services company, Accenture. As a Client Product Support New Associate, you'll leverage customer service skills to resolve advertising issues, build professional relationships, and adapt to change. The role is currently remote but will transition to client premises in Downtown Chicago, IL. It requires working 5 out of 7 days a week, including weekends and holidays, on a 9-hour shift. Paid training is provided. Qualifications include a high school diploma or equivalent, minimum 6 months of professional experience in customer service, online marketing/advertising, or technical support. Preferred skills include an associate or technical degree, experience with social media ad products, and aptitude for supporting complex products.

Senior Customer Success Playbook Manager

Company: iManage

Location: Chicago, IL

Posted Jan 24, 2025

The job posting is for a Senior Customer Success Playbook Manager at iManage, a global company that uses advanced technology for communication. The role involves developing, maintaining, and optimizing customer success playbooks across the entire customer lifecycle. The candidate will work closely with CS leadership to translate the customer success vision into practical actionable playbooks. They will also be responsible for creating dynamic playbooks that address diverse customer segments, use cases, and maturity levels. Beyond playbook creation, the role includes building and managing a comprehensive enablement program to ensure high adoption and effective utilization of playbooks across the CS organization. The candidate will also be responsible for creating methodology documentation and ensuring it evolves alongside product, market, and customer needs. The role requires a strategic mindset and hands-on execution capabilities, with a focus on scalability and efficiency. The company values customers and believes that if the customer succeeds, the company succeeds. The candidate will drive a culture of empathy and appreciation for diverse backgrounds and experiences.

Mortgage Loan Closer

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Ecosystem Sales Solution Architect

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

The Ecosystem Solution Architect role at Accenture involves providing technical support to clients and ecosystem partners, developing solutions based on client requirements, and acting as a trusted advisor on technology journeys. The role requires extensive experience in cloud, network, and application development ecosystems, with a minimum of 8 years in relevant technology fields. The position involves creating and delivering high-quality presentations and demonstrations, and understanding and articulating the strengths of ecosystem partner products. While the role is largely independent, it involves collaboration with various teams. Currently, non-essential travel is suspended due to COVID-19, with all business travel restricted to client-essential activities. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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