Exceptional Service Jobs in Chicago, IL

57,049 open positions · Updated daily

Looking for Exceptional Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Chicago, IL area.

HR Leave Specialist

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

A Chicagoland retail store is offering a career opportunity for an HR professional with expertise in FMLA and LOA rules. The role involves managing, processing, and maintaining all FMLA and LOA requests, working with employees on corrective actions, and handling COVID-related reporting. The position requires at least 3 years of FMLA/LOA management experience, exposure to ADP system, HRIS experience, and the ability to return to office post-COVID. The assignment is contract-to-hire with full health benefits after 60 days and a salary up to $65K. Remote work is currently available, but the candidate must live near Lombard for the return to office.

Master Planning Analyst

Company: Pactiv

Location: Lake Bluff, IL

Posted Jan 23, 2025

Healthcare Customer Engagement Payer Customer Service Manager

Company: Accenture

Location: Chicago, IL

Posted Jan 23, 2025

Accenture Consulting offers a dynamic environment for professionals seeking to innovate and lead. The role of Customer Engagement Payer Customer Service Manager involves designing and implementing business changes for industry-specific transformation, focusing on people and process. Key responsibilities include clear communication, requirement elicitation, solution development, and team management. The ideal candidate should have a Bachelor's Degree, 3+ years of digital customer service and data analysis experience, 3+ years of healthcare customer service experience, and 5+ years of consulting experience in the health industry. Preferred skills include teamwork, communication, and adaptability. Accenture is committed to diversity, equal opportunity, and accommodation for individuals with disabilities or religious observances.

Repel Operator

Company: Pactiv

Location: Bourbonnais, IL

Posted Jan 23, 2025

Pactiv Evergreen Inc. is seeking a candidate for a position responsible for operating repelletization machinery to convert flake into pellets. The role involves following safety policies, participating in safety programs, and operating hydraulic jack or walkie to move articles. The candidate will inspect flake for quality, record information accurately, and maintain the repel area neatly. The job requires a high school diploma or GED, and the ability to lift up to 50 pounds frequently. Pactiv Evergreen Inc. offers career development, competitive wages, and a robust benefits package. The company is committed to diversity and inclusion, and is an essential part of the nation's food supply chain.

Master Planning Analyst

Company: Pactiv

Location: Lake Bluff, IL

Posted Jan 23, 2025

Recruiter (HC)

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

Administrative Assistant

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

Trainer - Straws Packer Night Shift

Company: Pactiv

Location: Hickory Hills, IL

Posted Jan 23, 2025

Benefits Specialist

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

A global, publicly traded construction equipment company in Chicago is seeking a Benefits Specialist with 3-5 years of experience. The role involves assisting with FMLA/LOA/invoices, vendor liaison, reports, and retirement plans. The candidate should have a Bachelor's Degree, Excel skills, and knowledge of employee benefits and retirement plans. The position offers up to $32/hr and benefits after 60 days. Responsibilities include analytical and technical support, data gathering for insurance renewals, and handling benefit inquiries.

Database Architect

Company: Black Mountain

Location: Chicago, IL / Remote

Posted Jan 23, 2025

Thermoforming Operator

Company: Pactiv

Location: Rosemont, IL

Posted Jan 23, 2025

Pactiv Evergreen Inc. is currently hiring for a full-time Operator B position with competitive wages up to $19.02 per hour and excellent benefits including a 401K match and fast career growth. The role involves maintaining department standards, performing visual inspections, and operating multi-full equipment. Minimum qualifications include 3 years of manufacturing experience with plastics processing equipment, strong mechanical aptitude, and effective communication skills. Pactiv Evergreen Inc. is committed to a diverse and inclusive workforce.

Frequently Asked Questions

What are typical salary ranges by seniority in Exceptional Service?
Junior Customer Success Manager: $55k-$70k; Mid-level: $70k-$90k; Senior: $90k-$120k; Lead/Director: $120k-$160k. Salaries vary by industry, company size, and location.
What skills and certifications are required for Exceptional Service roles?
Core skills include customer relationship management, Zendesk or Freshdesk proficiency, Salesforce knowledge, SQL for data analysis, and strong written and verbal communication. Certifications such as Certified Customer Success Manager (CCSM), ITIL Foundation, Zendesk Support Administrator, and Salesforce Certified Administrator enhance credibility.
Is remote work available for Exceptional Service positions?
Yes. Most tech and SaaS companies offer fully remote or hybrid options. Remote roles require reliable internet, availability during key business hours, and proficiency with collaboration tools like Slack, Teams, and Zoom.
What are the career progression paths in Exceptional Service?
Typical progression: Junior CSM → Senior CSM → Team Lead → Director of Customer Success → VP of Customer Experience. Advancement often involves mastering product expertise, leading cross‑functional projects, and driving metrics such as NPS and churn.
What industry trends are shaping Exceptional Service today?
AI‑driven chatbots, predictive analytics for churn prevention, account‑based marketing integration, proactive support via real‑time dashboards, and tighter collaboration with product and engineering teams are driving the next wave of service excellence.

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