Exceptional Service Jobs in Multiple Locations

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Looking for Exceptional Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Multiple Locations area.

Health Insurance Specialist (Program Policy)

Company: Department of Health and Human Services - Centers for Medicare & Medicaid Services

Location: Multiple Locations

Posted Dec 07, 2024

This job posting is for a Health Insurance Specialist (Program Policy) position in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare and Medicaid Innovation (CMMI). The role involves program policy work related to national health insurance programs like Medicare, Medicaid, CHIP, and Marketplace Exchange/private health insurance. U.S. Citizenship or National status is required, along with a background and suitability investigation. Qualifications include at least one year of specialized experience equivalent to GS-12 in the Federal government, involving analysis of health insurance program policy issues, coordination with federal and state officials, and presenting recommendations based on analysis. The position offers flexible working arrangements, including telework, and is part of the American Federation of Government Employees, Local 1923. A comprehensive benefits package is provided.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 07, 2024

This job announcement is for a position in the IT Directorate of the Defense Finance and Accounting Service (DFAS). The role requires IT-related experience and specialized experience in programming with mainframe COBOL, JCL, CICS, Endevor, and ServiceNow. Additional requirements include U.S. citizenship, successful completion of E-Verify, and a favorable suitability review for a security clearance. The position offers comprehensive benefits, including health insurance, retirement benefits, and paid time off. It is exempt from the Fair Labor Standards Act and is covered by a bargaining unit.

Maintenance Worker

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 07, 2024

This is a continuous open announcement for a position requiring U.S. citizenship, background investigation, Selective Service registration, and Direct Deposit participation. A valid driver's license and the ability to wear a uniform are mandatory. The role involves maintenance and repair of grounds, structures, and utilities, requiring knowledge of trade practices and use of tools. Volunteer experience is considered. No education substitution for experience. The position involves physical demands and varied working conditions. Salary starts at the lowest step for the grade.

Maintenance Worker

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 07, 2024

This position is located in a National Park Service Unit, requiring maintenance and repair work of grounds, structures, buildings, and utilities. The role involves using various trade practices such as carpentry, masonry, plumbing, electrical work, and painting. U.S. Citizenship is required, and the role may involve operating a government motor vehicle, working on-call, and wearing a uniform. Qualifications include the ability to interpret instructions, use and maintain tools, and knowledge of equipment assembly, installation, repair, and materials. Volunteer experience is considered, and education is not a substitute for experience. The role offers a comprehensive benefits package.

Lead Recreation Assistant

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 07, 2024

The role of a Surf Lifeguard at Assateague Island National Seashore involves preventing drowning, providing medical care, and responding to incidents. The position requires U.S. citizenship, background investigation, and drug testing. Applicants must be at least 18 years old or 16 with specific conditions. Qualifications include lifeguard experience, CPR and First Aid certification, and relevant work experience or education. Volunteer experience is also considered. The role offers a uniform allowance and potential for career growth within the National Park Service.

Recreation Aid

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a Surf Lifeguard position at Assateague Island National Seashore. The role involves preventing drowning, providing medical care, and responding to incidents. The incumbent may be stationed in either district. Requirements include U.S. citizenship, background investigation, drug test, physical exam, and uniform compliance. Qualifications include general and specialized experience, education, or a combination. Volunteer experience is also considered. The position offers a comprehensive benefits package.

BUDGET ANALYST

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Dec 07, 2024

This text describes a job opening for a Financial Management (FM) Level 3 Certification Position under the Direct Hire Authority for Certain Personnel of the Department of Defense. The position requires a U.S. citizen, a favorable suitability review, and a security clearance due to its national security nature. Specialized experience at the GS-14 level is needed, involving interpreting fiscal law and policies, and leading teams or special projects in support of planning, programming, budgeting, and execution processes. The position is subject to a one-year probationary period and may require telework based on mission requirements. Salary is determined based on the duty location and subject to locality pay adjustments. Additional benefits and incentives are mentioned, including potential moving costs reimbursement and recruitment/relocation/retention incentives.

Recreation Assistant

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 07, 2024

The text describes the role of a Surf Lifeguard at Assateague Island National Seashore. The primary responsibilities include preventing drowning, providing medical care, and responding to incidents. The position aims to protect visitors and resources. Requirements include U.S. citizenship, background investigation, drug test, physical examination, and driving license. Qualifications involve either general and specialized experience, relevant education, or a combination of both. Volunteer experience is also considered. The role offers a uniform, allowance, and potential for training in ATV operation.

Motor Vehicle Operator

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 07, 2024

This job position is within a National Park Service Unit that operates heavy commercial motor vehicles, requiring a CDL. The role involves driving, maintaining, and potentially repairing these vehicles. The incumbent must pass a background check, drug test, and have a valid Class A or B CDL. The job requires working in various conditions, including extreme temperatures and traffic, and may involve on-call shifts. Government housing may be available. No educational substitution for experience is allowed for this Wage Grade position.

Laborer (Motor Vehicle Operating)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 07, 2024

The job position involves performing laboring duties requiring moderately heavy physical effort, including operating light duty motor vehicles up to 10,000 pounds. The role necessitates driving to various work sites, transporting personnel, materials, or equipment. U.S. citizenship is required, and the role involves operating government or private motor vehicles, wearing a uniform, and adhering to National Park Service standards. The position requires dexterity, safety, and vehicle operation skills, and may involve on-call, evening, weekend, holiday, overtime, and shift work. Qualifications include the ability to interpret instructions, use and maintain tools and equipment, and perform operator maintenance on vehicles and equipment.

Supervisory Recreation Assistant

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a job posting for a Head Lifeguard position at a protected beach unit. The role involves overseeing lifeguard operations to ensure visitor safety and resource protection. Key responsibilities include preventing drowning, providing medical care, and responding to incidents. Requirements include U.S. citizenship, background investigation, Selective Service Registration, drug test, physical exam, driver's license, uniform compliance, potential ATV operation, and age/education qualifications. Candidates must have 90 days of lead lifeguard experience and CPR/First Aid certification. GS-06 grade level qualification requires at least one year of specialized experience in lifeguard supervision and management.

Civil Engineer (Highway - Claims Engineer) - DIRECT HIRE

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Dec 07, 2024

This job posting is for a consultation and guidance role in the Construction Branch of Western Federal Lands Highway Division (WFLHD) focusing on complex engineering contractor claims and disputes. The position requires U.S. citizenship and specialized experience. Applicants must submit an application, resume, and required documents by the closing date. A background investigation may be required. The role involves travel and requires a FAC-C certification. The position may be eligible for telework. Qualifications include a degree in engineering or a combination of education/training, professional registration, or specified academic courses. Specialized experience is required for GS-12 and above grades.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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