Exceptional Service Jobs in Multiple Locations

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Looking for Exceptional Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Multiple Locations area.

Transportation Specialist - DIRECT HIRE

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Dec 06, 2024

This job posting is for a position overseeing transportation policies, programs, or projects, providing technical guidance, and coordinating initiatives. U.S. citizenship is required, and specialized experience is necessary to qualify. The role involves various conditions of employment, including potential background investigations, security clearances, and a probationary period. Qualifications required for GS-12 and GS-13 grade levels are detailed, focusing on experience with transportation laws, project management, and problem-solving. KSAs such as transportation knowledge, technical credibility, compliance, oral and written communication are essential. The position may offer remote work eligibility and a comprehensive benefits package as a federal employee.

Forestry Technician (Research)

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Dec 06, 2024

This job posting is for a technician position in a National Forest, serving forestry research scientists at a Research Station. The role involves technical duties in forestry research, data collection, analysis, and publication. Requirements include US Citizenship, registration for Selective Service (for males born after 12-31-59), passing a background check, direct deposit, being 18 years old, E-Verify, and a valid driver's license. Qualifications include one year of specialized experience for GS-06, with examples including performing technical duties in forestry research and collecting forestry measurements. The position is temporary, with a possible extension, and is not eligible for telework. Benefits include a comprehensive package, but eligibility depends on the type of position.

Clerk(OA)

Company: Department of Commerce - U.S. Census Bureau

Location: Multiple Locations

Posted Dec 06, 2024

The text describes a job vacancy for a Clerk position at the US. Census Bureau's Chicago Regional Office, specifically at the Aurora, IL location. The role involves working in a Special Census Office and may extend to other Census Bureau positions in the same area. The job requires U.S. citizenship, suitability for federal employment, and registration for Selective Service if applicable. It's a time-limited appointment with a 180-day not-to-exceed date, subject to management discretion. The work schedule is mixed tour, accommodating fluctuating workloads. The minimum qualification includes a typing proficiency of 40 words per minute with three or fewer errors, and either one year of general experience or two years of education above high school.

Chief, Service Delivery and Operations Branch

Company: Department of Agriculture - Farm Production and Conservation (FPAC) Business Center

Location: Multiple Locations

Posted Dec 06, 2024

This job posting is for a Senior Executive Service (SES) General position at USDA with a salary range of $186,855 - $198,537 per year. SES employees are eligible for bonuses and performance-based awards. The role requires progressively responsible executive leadership experience, with applicants needing to address Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). The position does not have an education qualification requirement.

Biological Science Technician

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Dec 06, 2024

This position is located within a National Forest, serving as a technical assistant to professional research scientists in the field or at a nursery, arboretum, greenhouse, or laboratory. The role requires US Citizenship or National status, age 18 or above, and successful completion of a background investigation and E-Verify check. Qualifications include one year of specialized experience, a bachelor's degree with relevant coursework, or a combination of education and experience. The position is temporary, with a not-to-exceed date of up to 1 year, and is not eligible for telework. Benefits include a comprehensive package, but eligibility depends on the type of position.

Budget Analyst - DIRECT HIRE

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Dec 06, 2024

The text describes a job posting for a Budget Analyst position in a U.S. agency. The role involves a full range of analytical, technical, and budget analysis tasks, including interpreting laws, regulations, and guidance. The job requires U.S. citizenship and specialized experience. The application process involves online submission of application and resume by a specified deadline. Conditions of employment include Selective Service registration, background investigation, and potential security clearance. Qualifications vary by grade level, with experience in budget formulation and stakeholder communication being key. No education requirement is specified. The role may offer telework and remote work options, with salary determined by locality pay. A comprehensive benefits package is offered to federal employees.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Dec 06, 2024

This job involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. The role is intermittent, with no guaranteed hours, and does not offer benefits. It requires a valid driver's license, ability to lift up to 30 lbs., and 100% travel for testing. Qualifications include general experience, education, or a combination. Evaluation is based on computer literacy, customer service, integrity, speaking, and education. Foreign education must be evaluated by a specialized organization.

DIRECT HIRE - Aviation Safety Inspector (Operations-Rotorcraft-Helicopter)

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Dec 06, 2024

The Federal Aviation Administration (FAA) is offering a position for a Rotorcraft-Helicopter Inspector. The FAA provides a supportive work environment with numerous benefits including weekends off, paid holidays, steady work hours, sick and annual leave, health insurance, and more. The role involves ensuring the safest, most efficient aerospace system in the world. Requirements include US citizenship, selective service registration for males born after 12/31/1959, drug testing, and a valid state driver's license. Applicants must have fluency in English, no chemical dependencies, and a high school diploma or equivalent. Medical requirements include good vision, hearing, and a valid second-class medical certificate. Specialized experience is needed, including a minimum of 1,500 flight hours, 1,000 in helicopters, and 200 hours of flight instruction. A pilot's certificate, flight instructor certificate, and specific flight hours are also required. The position involves a probationary period and may require a permanent change of station.

Forestry Technician (Research)

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Dec 06, 2024

This position is a technician role within a National Forest, serving forestry research scientists at a Research Station in a Forest Inventory and Analysis (FIA) Work Unit. The FIA program collects, processes, analyzes, evaluates, and publishes comprehensive information on forest and other related renewable resources. The role requires US Citizenship or National status, a valid driver's license, and either one year of specialized experience or a bachelor's degree in a related field. The position is temporary, with a potential extension, and offers a competitive benefits package.

Field Representative

Company: Department of Commerce - U.S. Census Bureau

Location: Multiple Locations

Posted Dec 06, 2024

The text describes a job vacancy for a Field Representative (FR) supporting Special Census (SC) operations in Aurora, IL. The position requires the applicant to have a residence within the area of consideration, be a US Citizen, be 18 years old, and have good physical condition. The role involves travel, varying work hours, and occasional overnight stays. Qualifications include general experience or education above high school. CTAP and ICTAP applicants must submit specific documents. The position is non-bargaining, time-limited, and requires a Declaration for Federal Employment. Veterans may claim preference, and reasonable accommodations are provided for disabled applicants.

Carpenter

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 06, 2024

This job posting is for a Carpenter position with a term appointment of at least 13 months, extendable up to 9 years. The role involves working on Legacy Resource Fund projects to repair, replace, and rehabilitate historic structures in the Northeast Region. The position requires U.S. citizenship, background investigation, Selective Service registration, direct deposit, a valid driver's license, and completion of a one-year probationary period. The carpenter must be skilled in building wooden elements and using hand and power tools, with experience clearly indicated in the resume. The role may require travel, training, and obtaining a government charge card. It supports the Great American Outdoors Act and National Parks Legacy Restoration Fund.

Field Supervisor

Company: Department of Commerce - U.S. Census Bureau

Location: Multiple Locations

Posted Dec 06, 2024

The text describes a job vacancy for a Field Supervisor (FS) position supporting Special Census (SC) operations in Aurora, IL. The role involves traveling throughout the local area, maintaining a safe work environment, and having access to a vehicle or public transportation. Applicants must be US citizens, 18 years old, in good physical condition, and willing to accept all assignments. They must also have one year of specialized experience in interviewing, completing work assignments, and applying procedural guidance. The position requires a Declaration for Federal Employment and a background investigation. The agency provides comprehensive benefits and does not discriminate based on various factors.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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