Exceptional Service Jobs in New York City, NY

1,270,522 open positions · Updated daily

Looking for Exceptional Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the New York City, NY area.

Retail Customer Service Associate II

Company: IKEA

Location: Brooklyn, NY

Posted Jul 11, 2025

Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount…

Transfer Pricing Senior Manager

Company: Lonza

Location: New York, NY

Posted Jul 11, 2025

This position offers the incumbent a stimulating and rewarding environment to grow as a tax professional, being actively involved with the state of the art…

Project Manager

Company: Northwell Health

Location: New York, NY

Posted Jul 11, 2025

Partners with management to develop tools and metrics to evaluate performance of target initiatives; assists with planning monitoring criteria and methodology.

Software Development Engineer

Company: Audible

Location: Culver City, CA

Posted Jul 11, 2025

Collaborate with stakeholders to envision, design, develop, test, and launch impactful software that delights customers and inspires peers.

Customer Service Representative I NYC

Company: NYU Langone Health

Location: New York, NY

Posted Jul 11, 2025

Perform billing tasks assigned by management which includes answering calls, logging call data into Customer Relationship Management (CRM) software, entering…

Senior Manager Commercial Marketing

Company: HelloFresh

Location: New York, NY

Posted Jul 11, 2025

This pivotal role directly informs P&L decisions through commercial modeling and ad-hoc analysis, enhancing customer success and driving sustainable growth.

Skills Training Program Coordinator (Building Maintenance and HVAC)

Company: St. Nicks Alliance

Location: Brooklyn, NY

Posted Jul 11, 2025

Participants will be young adult and adult focused, ensuring successful completion and certification of students in accordance with funding guidelines.

Manager - Security

Company: NYU Langone Health

Location: Brooklyn, NY

Posted Jul 11, 2025

Valid NYS Driver's license. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements.

Chef Manager

Company: Elior Independent School Dining

Location: New York, NY

Posted Jul 11, 2025

NYC Food Handler’s certification, Serv Safe certification and Allertrain certification. Train and develop kitchen team in food, allergen, and workplace safety…

Software Engineer II

Company: Mastercard

Location: New York, NY

Posted Jul 11, 2025

Design and develop scalable, service-oriented software architectures using modern technologies and design patterns.

Transfer Pricing Project Lead

Company: Lonza

Location: New York, NY

Posted Jul 11, 2025

This position offers the incumbent a stimulating and rewarding environment to grow as a tax professional, being actively involved with the state of the art…

Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 11, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages