Exceptional Service Jobs in New York City, NY

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Looking for Exceptional Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the New York City, NY area.

Internal Communications Associate Manager, Content & Channel Strategy

Company: Guardian Life Insurance Company

Location: New York, NY

Posted Jun 28, 2025

Bachelor's degree in Communications, Marketing, Journalism, or a related field. Exceptional written and interpersonal communication skills are a must, and the…

IT Risk Analyst

Company: Metropolitan Commercial Bank

Location: New York, NY

Posted Jun 27, 2025

Execute validation testing of IT internal controls to ensure design and operating effectiveness across infrastructure, applications, databases, and systems.

Hlth Sys Pharmacist-L I (pending)

Company: NYC Health + Hospitals

Location: New York, NY

Posted Jun 27, 2025

Knowledge of 340B discount program. Knowledge of Microsoft Office suite, Outlook, Word and Excel. Comprehensive Health Benefits for employees hired to work 20+…

Technical Business Analyst (Leveraged Finance)

Company: Santander Holdings USA Inc

Location: New York, NY

Posted Jun 28, 2025

Executes technical plans, system analysis, detailed design specifications, development, unit and component testing. Basic knowledge in development tools.

Carpenter

Company: FIRE DEPARTMENT

Location: Queens, NY

Posted Jun 28, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

HVAC Refrigeration Service Technician

Company: Nextech

Location: Long Island, NY

Posted Jun 28, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Salesforce - Commerce Cloud B2B Functional - Senior Consultant

Company: Deloitte

Location: New York, NY

Posted Jun 28, 2025

You'll help clients define their eCommerce requirements by leading and facilitating workingsessions to gain an understanding of the client's current state…

Clinical Care Transition Specialist / Registered Nurse - Manhattan

Company: Option Care Health

Location: Manhattan, NY

Posted Jun 27, 2025

If using a personal vehicle, a valid driver’s license and proof of insurance are required. Active and unrestricted Registered Nurse (RN) license.

Swatch Part Time Sales Associate - Times Square (NY)

Company: The Swatch Group (U.S.) Inc.

Location: New York, NY

Posted Jun 27, 2025

As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and…

CONFERENCE OFFICER

Company: HRA/DEPT OF SOCIAL SERVICES

Location: Brooklyn, NY

Posted Jun 28, 2025

A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one…

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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