Exceptional Service Jobs in New York City, NY

1,270,522 open positions · Updated daily

Looking for Exceptional Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the New York City, NY area.

Creative Director, FVP

Company: Apple Bank for Savings

Location: New York, NY

Posted Aug 15, 2025

Lead usability testing efforts with vendor partners, develop test plans, oversee execution, and incorporate results into design strategies.

Custodian

Company: FORT GREENE COUNCIL, INC

Location: Brooklyn, NY

Posted Aug 16, 2025

Operate fire panel system and acquire all required certifications and/or license- F-07 and S-95. Two years experience as a Custodian or Maintenance or…

Principal Trading Engineer (Java, Algo, SOR)

Company: Fidelity Investments

Location: Jersey City, NJ

Posted Aug 17, 2025

Set technical direction for software developers by concluding design with other tech leads and architecture. In this role, you will be an integral part of the…

Manager, Program Management - Enterprise Payments

Company: Amex

Location: New York, NY

Posted Aug 15, 2025

We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence…

Armed Security Officer - 34240

Company: Harvard Protection Services, LLC

Location: New York, NY

Posted Aug 16, 2025

Must have a security guard license or be able to obtain one within an acceptable period. Responsible for becoming familiar with incoming and outgoing traffic,…

Anthropologie Custodian

Company: Anthropologie

Location: New York, NY

Posted Aug 16, 2025

Assesses the store maintenance and cleaning needs such as washing windows, vacuuming, replacing light bulbs, removing trash, and performing simple repair jobs.

Lead Security Receptionist- Full Time

Company: Security Industry Specialists

Location: New York, NY

Posted Aug 15, 2025

Duties include but are not limited to; answering phones, ensuring phone calls are properly directed, greeting guests in a professional, friendly, and hospitable…

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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