Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Lead-Trainer

Company: Sutherland

Location: Other US Location

Posted Jan 24, 2025

Sutherland is a company specializing in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. They work with global brands, providing unique value through technology and business process excellence. Sutherland has created over 200 inventions under several patents, driving digital transformation and optimizing business operations. They tailor proven formulas to fit each company's unique needs, combining human expertise with AI. The Trainer role involves delivering and evaluating soft and technical skills training, creating and revising training materials, and coaching trainees to meet performance metrics.

Quality Analyst

Company: Sutherland

Location: Other US Location

Posted Jan 24, 2025

Sutherland is looking for a Quality Analyst with experience in process transformation and strong analytical skills. The role involves overseeing performance and service quality, strengthening relationships with clients, and producing effective strategies based on data analysis. The ideal candidate should have proactive teamwork abilities, strong verbal and written communication skills, and the capacity to work in a fast-paced environment.

Product Marketing Manager, Private Sector

Company: Magnet Forensics

Location: Other US Location

Posted Jan 24, 2025

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in over 100 countries. They are looking for a results-driven Product Marketing Manager to join their team. The role involves developing and executing Go-To-Market strategies, creating compelling product messaging, and collaborating with various teams. The company values care, ownership, dedication, and evolution, and offers competitive compensation and benefits. They are committed to continuous learning and building a diverse and inclusive workforce.

Customer Success Associate

Company: Lightcast

Location: Other US Location

Posted Jan 24, 2025

The Customer Success Associate role at Lightcast involves driving client success and satisfaction with products and services. Key responsibilities include serving as the primary contact for assigned clients, onboarding new clients, engaging proactively with clients, analyzing client data, leading training sessions, and delivering performance reports. The ideal candidate should have expertise in Customer Success Management, HCM, and CRM, proficiency in Salesforce, Microsoft Office Suite, and collaboration platforms. Strong communication skills, a customer-focused mindset, and experience in customer service or client-facing roles are required. Lightcast is a global leader in labor market insights, committed to diversity, equity, and inclusion.

Payroll Specialist

Company: Strategic HR

Location: Other US Location

Posted Jan 24, 2025

The Area Agency on Aging District 7 is seeking a detail-oriented Payroll Specialist with a passion for payroll and a commitment to excellence. The role involves managing payroll processes, maintaining records, and providing customer service to employees. The ideal candidate should have an Associate Degree in payroll or related field, at least two years of payroll experience, and strong knowledge of tax codes and federal/state regulations. Proficiency in Excel and good time management skills are also required.

Software Engineer II - C++/C#

Company: McDonald’s Global Technology

Location: Other US Location

Posted Jan 24, 2025

McDonald's is expanding its technology innovation, focusing on Delivery, Digital, and Drive-Thru to enhance customer experience. The company is recruiting Software Development Engineers to work on restaurant technology software, including POS plugin development, application services, and data management. The ideal candidate should have a Bachelor's degree in Computer Engineering or a related field, at least 3 years of professional experience in software development, and expertise in C, C++, and .NET technologies. Familiarity with Agile environments, configuration management tools, and CICD environments is required. Additional qualifications include experience with JavaScript, HTML, UI development frameworks, relational databases, microservices, cloud technologies, POS architecture, and restaurant technology implementation.

Accounting Associate (Remote, USA-Based)

Company: Manay CPA Accounting & Tax Services

Location: Other US Location

Posted Jan 24, 2025

Manay CPA is a reputable full-service accounting firm based in Atlanta, GA, with over 20 years of experience. They offer comprehensive accounting and tax solutions to individuals and businesses across all 50 states. Their expertise spans new business formation, accounting, tax, payroll consulting, and human resources. Manay CPA aims to become the most integral partner for entrepreneurs, corporations, startups, and businesses, empowering clients to navigate business complexities and reach their full potential. They have received recognition including the Top 25 Small Business of the Year Award and the Americas Top 70 Small Businesses title. The company is now seeking a dedicated accountant with a bachelor's degree in related fields, at least 3 years of experience in accounting, audit, or tax, and extensive knowledge of Microsoft Office applications, especially Excel. The role involves supporting client onboarding, managing accounts payable and receivable, preparing financial reports, and overseeing ledger reconciliation. Manay CPA offers a USD base salary, fully remote working opportunities, excellent company culture, ongoing training, paid vacation and holidays, and growth opportunities.

Back-office Coordinator with Turkish and English

Company: Sutherland

Location: Other US Location

Posted Jan 24, 2025

Sutherland is a company that specializes in process transformation, offering job opportunities with long-term security, competitive salary, and comprehensive benefits. The role involves back-office activities, moderating content, and collaborating with teams. The company provides extensive training, career growth, and a range of employee support programs, including health insurance, wellness days, and wellness initiatives.

Bilingual HR Support Representative Role with German and English

Company: Sutherland

Location: Other US Location

Posted Jan 24, 2025

Sutherland, a global leader in customer experience management for 37 years, is seeking a bilingual HR Support Representative proficient in German and English. The role involves handling HR inquiries, resolving queries, and maintaining high-quality service levels. The company offers long-term job security, additional health and life insurance, generous annual leave, a competitive salary, and opportunities for career progression. Additional benefits include flexible remote work, world-class on-the-job training, and a range of employee support programs.

Programme Specialist - Italian Speaking

Company: Allegis Global Solutions

Location: Other US Location

Posted Jan 24, 2025

Allegis Global Solutions (AGS) offers a career with opportunities for professional development and global exposure. The company focuses on creating real impact by designing workforces to meet missions and unleash human enterprise. AGS is seeking a Programme Specialist to manage day-to-day operations of a managed workforce recruitment programme. The ideal candidate will have excellent recruitment process knowledge, stakeholder management experience, and fluency in Italian and English. The role involves managing relationships with local hiring managers, third-party vendors, and ensuring customer satisfaction.

Experienced DevOps Engineer - GenAI - Hybrid

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 24, 2025

BAE Systems is seeking a motivated Platform DevOps Engineer to automate reliable, sustainable, and optimized services for their on-premises Virtual Cloud Computing Center (VC3). The ideal candidate will have proven experience as a DevOps Engineer, knowledge of on-premises cloud infrastructure technologies, and proficiency in scripting and automation. They will design, implement, and maintain the cloud infrastructure, collaborate with cross-functional teams, and ensure system security, scalability, and reliability. The role involves a hybrid work format and requires US citizenship due to a government contract. BAE Systems offers competitive compensation, comprehensive benefits, and opportunities for professional growth.

Tier 1 Help Desk Analyst - Rocket Center, WV

Company: IBM

Location: US Rocket Center

Posted Jan 24, 2025

IBM Consulting offers a career with long-term relationships and collaboration with clients worldwide. You'll work with visionaries across industries to enhance hybrid cloud and AI journeys. The role encourages curiosity, creativity, and continuous learning. As a Technical Support Representative, you'll provide frontline support, troubleshoot issues, and communicate effectively with customers. The position requires onsite work at the Rocket Center facility for at least three days per week.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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