Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Field Line Manager (On site Capenhurst)

Company: Johnson Controls

Location: Other US Location

Posted Dec 20, 2024

Johnson Controls is seeking a Lead Manager for their site in Capenhurst, Cheshire. The role involves overseeing the service and maintenance of complex liquid chillers, leading a team of HVAC technicians, and ensuring the highest level of service is always carried out meeting client KPIs and timelines. The position requires previous experience in this specialized field, technical certifications, and a valid driving license. The role also involves managing the site team out of hours rota, managing site tools and equipment, and maintaining EHS control and adherence at all times.

Strategic Customer Success Manager

Company: PTC

Location: Other US Location

Posted Dec 20, 2024

PTC is a global team of nearly 7000 people, leading the way in transforming the physical and digital worlds. They focus on creating opportunities for team members to grow and succeed. The Strategic Customer Success Manager role involves ensuring customer satisfaction, retention, and growth by providing exceptional support, conducting training sessions, and maintaining strong relationships with key stakeholders. The role also includes value realization, proactive support, renewals and upsells, customer feedback and improvement, and reporting and documentation.

Human Resources Talent Partner - Park MGM

Company: MGM Resorts International

Location: Other US Location

Posted Dec 20, 2024

The job description for the Talent Management Partner at MGM Resorts International is for a role that involves championing and implementing the company's Human Resources and people strategy. The position requires close collaboration with operational leaders and the Director of Talent Management to advance talent priorities, enhance employee engagement, and drive organizational effectiveness. The ideal candidate should have a Bachelor's degree or equivalent combination of education, training, and work experience, along with three years of prior relevant experience in Human Resources or other related areas in the Hospitality Industry. The role involves supporting operational leadership, managing the entire employee life cycle, conducting health assessments, engaging in talent review discussions, and providing reports and data to support organizational change and continuous improvement.

Sr Manager, Named Accounts France

Company: Proofpoint

Location: Other US Location

Posted Dec 20, 2024

Proofpoint is a leading cybersecurity company that offers integrated cloud-based solutions to protect organizations from cyber threats. They are seeking a Sales Director to lead a successful and growing Enterprise Sales team in France. The role involves establishing business relationships with major enterprise customers and resellers, driving new and existing business, and collaborating with various departments to increase revenue and market share.

IT Manager, Digital Solutions

Company: Saputo Inc.

Location: Other US Location

Posted Dec 20, 2024

The text is a job description for an IT Manager position at Saputo, a global dairy processor. The role involves leading a digital applications team, driving project excellence, enhancing operational efficiency, collaborating with business leaders, and promoting workforce productivity. The ideal candidate should have leadership capabilities, business acumen, and experience with Microsoft solutions ecosystem. The company offers competitive salaries, a hybrid work environment, and various benefits. Saputo is celebrating 70 years of passion and craftsmanship and is an equal opportunity employer.

Talent Acquisition IT Recruiter

Company: Marsh McLennan

Location: Other US Location

Posted Dec 20, 2024

This is an exciting new opportunity for an experienced Talent Acquisition IT Recruiter. The role is based in Mexico City and is a hybrid role requiring at least three days a week in the office. The position will play a key role in building the talent pipeline and capabilities for the IT Hub based in Mexico. The individual will collaborate closely with hiring managers and be a key player in the hiring strategy. The role requires 35 years of experience in full-life cycle IT Recruitment with a proven track record of hiring Senior Technical Positions.

Program Manager (Engineering)

Company: Proofpoint

Location: Other US Location

Posted Dec 20, 2024

Proofpoint is a leading cybersecurity company that values people and focuses on customer focus, data analysis, and continuous improvement. They are seeking a Program Manager with strong data analysis skills to join their Product Engineering team and support delivery through thoughtful analysis, structured processes, and continuous improvement.

Site Reliability Engineer, VP, London

Company: Blackstone

Location: Other US Location

Posted Dec 20, 2024

Blackstone is the world's largest alternative asset manager seeking to create positive economic impact and long-term value for investors, companies, and communities. They do this by using extraordinary people and flexible capital to help companies solve problems. The Site Reliability Engineering team is responsible for improving the reliability of systems and services across the firm, involving the selection and implementation of key observability tooling, and continuously evaluating availability using clear definitions and measurable targets.

Entertainment Finance Manager - The Cosmopolitan

Company: MGM Resorts International

Location: Other US Location

Posted Dec 20, 2024

The job posting for the Manager of Finance and Accounting at MGM Resorts International is for a position that involves performing accounting and reporting activities for various entertainment venues, including TMobile Arena, Grand Garden Arena, and Mandalay Bay Event Center. The Manager will be responsible for ensuring accurate financial reporting, supervising a team of accountants, and coordinating with the Finance Shared Services Center for month-end close. The ideal candidate should have a Bachelor's degree or equivalent experience, five years of prior relevant experience in Finance or Accounting, and knowledge of financial systems such as Infinium, AS400, Showcase Strategy, Cognos Finance, and Cognos BI. The job also offers various benefits and perks.

Customer Success Manager (French speaking)

Company: Trend Micro

Location: Other US Location

Posted Dec 20, 2024

Trend Micro is a global cybersecurity leader that helps make the world safe for exchanging digital information. They offer a cybersecurity platform that protects organizations and individuals across various environments. The company is looking for top talent and has a Customer Success Manager role responsible for driving customer post-sale activities and ensuring a positive customer experience.

Specialist, User Experience

Company: Nationwide

Location: Other US Location

Posted Dec 20, 2024

The text describes a role at Nationwide where the candidate will be responsible for driving strategy forward through innovative product development and advancing strategic partnerships. The role requires a passion for creating exceptional experiences and a thorough understanding of the design process. The candidate should be able to articulate the value of UX and work with cross-functional teams. The role is an individual contributor position with a typical salary of $100,000.

Channel Account Manager

Company: Trend Micro

Location: Other US Location

Posted Dec 20, 2024

Trend Micro is a global cybersecurity leader that provides a secure platform for organizations and individuals. With over 7000 employees and advanced global threat research, they aim to simplify and secure the connected world. The Channel Account Manager position involves recruiting and selling channel partners to increase sales volume, with a focus on MSP, MSSP, Hosters, Cloud Brokers, and Hybrid VARs.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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