Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Manager or Sr Manager, Product Portfolio

Company: Xcel Energy

Location: Other US Location

Posted Dec 16, 2024

The job offer is for a Product Portfolio Manager position at Xcel Energy, a leading combination electricity and natural gas energy company. The role involves managing the entire lifecycle of products within residential segments, ensuring alignment with financial PampL and DSMEnergy Efficiency objectives. The position level will be selected based on experience and proficiency. The essential responsibilities include program delivery, marketing, operational management, budget and forecasting, regulatory compliance, product development, and team development.

Cloud Research Manager (Cortex)

Company: Palo Alto Networks

Location: Other US Location

Posted Dec 16, 2024

Palo Alto Networks is seeking a passionate individual to lead research efforts in cloud security, focusing on next-generation cloud detection and response solutions. The role involves defining detection use cases, analyzing threat data, and creating advanced security content to protect against evolving threats in cloud environments. The ideal candidate should have 3+ years of experience leading security research teams, at least 7 years of hands-on experience in cybersecurity research, and strong proficiency in programming and cloud platforms.

HRIS Analyst

Company: Creative Artists Agency (CAA)

Location: Other US Location

Posted Dec 16, 2024

The job description for the HRIS Workday Analyst position at CAA London is seeking a candidate with previous experience in Workday configurations and HR systems. The role involves supporting the maintenance and development of Workday, assisting in data integrity, testing system changes, and training clients and HR staff. The candidate should have strong communication skills, be organized, and have excellent attention to detail.

Media Analyst - Sunday to Thursday

Company: Cision

Location: Other US Location

Posted Dec 16, 2024

Cision is seeking a skilled Analyst to join their Rapid Intelligence team. The role involves utilizing complex proprietary software to research and analyze changing events and information trends. The successful candidate will be able to distinguish between critical, important, and nonessential information and provide insightful briefings to senior business executives. The team uses cutting-edge technology to research and analyze information. The role offers career progression opportunities, an Employee Assistance Programme, benefit discounts, and learning opportunities.

Salesforce Quality Analyst

Company: Horizontal Digital

Location: Other US Location

Posted Dec 16, 2024

The text describes the role of a Salesforce QA Consultant at Horizontal Digital, a digital consultancy that focuses on creating intuitive and empathetic solutions for Fortune 500 companies. The role involves working closely with development and implementation teams, testing new functionalities, identifying bugs, and ensuring high-quality software delivery. The ideal candidate should have a good understanding of Salesforce functionality, excellent analytical and problem-solving skills, and experience in software quality assurance, particularly in Salesforce QA with a focus on testing Sales Cloud, Service Cloud, and other Salesforce products.

Salesforce QA Consultant

Company: Horizontal Digital

Location: Other US Location

Posted Dec 16, 2024

The text describes a role as a Salesforce QA Consultant at Horizontal Digital. The consultant will work on innovative digital transformation strategies, support complex business-technical challenges, and implement digital solutions using the latest technologies. The role requires strong client-facing experience, Salesforce-specific QA and Release management, and collaboration with cross-cloud solutions. The consultant should have good stakeholder management skills, demonstrated success in a collaborative environment, and Salesforce certifications.

Operations Specialist

Company: Xcel Energy

Location: Other US Location

Posted Dec 16, 2024

This job posting is for a Position Summary Standard Operations Position at Xcel Energy. The role involves a wide range of field work support activities, administrative support functions, and ensuring data integrity and process adherence. The essential responsibilities include receiving and completing job closure, analyzing reports, understanding procedures and rules for time and expense reporting, supporting office management and customer service, data entry and maintenance, compliance auditing, safety support, and emergency assistance. The minimum requirements include a high school diploma or GED and 3 years of field-related experience. The anticipated starting base pay for this position is $2140 to $3000 per hour. The benefits include a spot on bonus, medical, dental, and vision plans, dependent care reimbursement account, health care reimbursement account, health savings account, HSA if enrolled in eligible health plan, limited-purpose FSA if enrolled in eligible health plan and HSA, transportation reimbursement account, short-term disability STD, long-term disability LTD, employee assistance program EAP, fitness center reimbursement if enrolled in eligible health plan, tuition reimbursement, transit programs, employee recognition program, pension, 401k plan, paid time off PTO, holidays, volunteer PTO, parental leave, EEO is the law, and pay transparency nondiscrimination.

Software Engineer (Automation) - Klocwork

Company: Perforce Software

Location: Other US Location

Posted Dec 16, 2024

Perforce is a global company with a strong reputation, offering a wide range of services and benefits to its employees. They are known for their high-quality products and services, and they are passionate about helping world-leading technology companies improve their software quality and security.

Account Director

Company: Cision

Location: Other US Location

Posted Dec 16, 2024

The role involves driving revenue from strategic accounts, managing a territory, and achieving personal targets across various services. It requires excellent communication, problem-solving, and customer focus skills. The role also involves liaising with internal teams, providing feedback on client requirements, and ensuring effective adoption of the CRM system.

Step into 2025 with an Exciting Opportunity as a Level 2 Customer Support Specialist!

Company: PartnerHero

Location: Other US Location

Posted Dec 16, 2024

This job posting is for a Customer Support Specialist Level 2 position in Metro Manila, Philippines. The ideal candidate will have at least 2 years of experience in a BPO customer service role, strong communication skills, and proficiency in CRM tools. The company offers competitive compensation, a hybrid work setup, and various benefits. The role involves providing exceptional support to customers via multiple channels, maintaining a deep understanding of products and services, and collaborating with internal teams to refine service delivery.

Senior Developer- Salesforce CRM Analytics

Company: Horizontal Digital

Location: Other US Location

Posted Dec 16, 2024

At Horizontal Digital, you'll be a Senior Analytics CRMA and Tableau Developer, working on midscale projects and gradually building your expertise in designing and implementing Salesforce solutions. You'll gain exposure to business management and leadership, and be closely mentored by experienced developers, consultants, and project managers.

Kickstart 2025 with Us! Join as a Level 1 CSR (Hybrid) this January!

Company: PartnerHero

Location: Other US Location

Posted Dec 16, 2024

The text describes a temporary to full-time Entry Level Customer Support Specialist position at PartnerHero, located in Metro Manila with the option to work from home. The role involves handling customer support tickets via email and chat, providing friendly and helpful responses, and ensuring a positive customer experience. The ideal candidate should have excellent near-native English skills, strong troubleshooting and problem-solving skills, and mastery of the product being supported. The position offers a competitive salary, attractive benefits, and opportunities for training and career growth. PartnerHero values diversity, inclusion, and equal employment opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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