Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Associate Product Manager (R-17365)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 31, 2025

Dun & Bradstreet is seeking an Associate Product Manager GTM to support product strategy and execution. The role involves working with cross-functional teams to ensure a seamless product launch, maximizing adoption, and driving customer engagement. The ideal candidate should have a degree in Business Administration, Marketing, Project Management, or related fields, with at least 2 years of B2B presales, solutions consulting, product management, or project management experience. Key responsibilities include developing go-to-market plans, sales enablement materials, and marketing campaigns. The role offers exceptional career growth opportunities and is based in London with a flexible hybrid work model.

Outbound Sales Representative (B2B)

Company: Snappr

Location: Other US Location

Posted Jan 31, 2025

Snappr, a global on-demand marketplace for professional photography, is seeking a Sales Representative B2B for its Manila office. The role involves conducting outbound calls, booking photoshoots for customers in the US and AU, and providing exceptional customer service. The ideal candidate should have proficiency in English, a positive mindset, and a passion for customer service. Snappr offers competitive benefits including monthly on-target earnings, HMO, and a great workspace in Ortigas CBD. The company culture emphasizes extreme ownership, diversity, and a league of A-players dedicated to peak performance.

Technical Support & Operator Instructor

Company: John Deere

Location: Other US Location

Posted Jan 31, 2025

John Deere Forestry, a leading global company in the forestry equipment sector, is seeking a Technical Support and Operator Instructor for a full-time position in Carlisle. The role involves optimizing and installing John Deere Forestry equipment, providing technical support and training to UK customers, and demonstrating skillful operation of harvesting and forwarding equipment. The ideal candidate should possess excellent organizational skills, problem-solving abilities, and a good understanding of mechanical, hydraulic, and electrical systems. John Deere Forestry offers a competitive remuneration package, including a competitive salary, flexible working environment, overtime, a bonus scheme, and excellent pension and health benefits.

R&D Credit - Tax Manager

Company: BPM LLP

Location: Other US Location

Posted Jan 31, 2025

BPM is a forward-thinking, full-service accounting firm that prioritizes its people and community. They offer comprehensive assurance, tax, and consulting services to businesses worldwide. With 15 office locations across the US, they serve diverse industries, including technology, life sciences, and manufacturing. The RampD Tax Credit Manager role involves managing active RampD studies, providing strategic consultation, and working with IRS examinations. The ideal candidate should have 9+ years of public accounting experience, a Bachelor's degree in Accounting or Tax, and proficiency in Microsoft Excel and RampD Credit automation software.

Senior Product Manager (R-17358)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 31, 2025

Dun & Bradstreet is seeking a Senior Product Manager GTM to lead the launch and commercialization of products across multiple markets and channels. The role involves crafting the GTM strategy, driving product adoption, and ensuring revenue targets are met. The ideal candidate should have a degree in Business Administration, Marketing, Project Management, or related disciplines, with at least 8 years of B2B presales, solutions consulting, product management, or project management experience on data analytics products. The candidate should have a strong understanding of market research, competitive analysis, and customer needs assessment, with a proven track record of managing product launches and GTM strategies. Exceptional leadership, interpersonal, communication, and presentation skills are required. The role offers fantastic career development opportunities and is based in the vibrant Frankfurt office, with a hybrid work model.

Customer Success Specialist with German and English

Company: Sutherland

Location: Other US Location

Posted Jan 31, 2025

Sutherland, a global leader in digital transformation and customer service, is seeking a Customer Success Specialist for a new service center in Bulgaria. The role involves sales order creation, customer portal maintenance, query handling, dispute resolution, and MIS reporting. The ideal candidate should have excellent German and English language skills, strong analytical skills, order management experience, and the ability to work with high agility and attention to detail. The company offers long-term job security, additional health and life insurance, food vouchers, competitive salary, on-the-job training, and opportunities for professional development.

Junior Account payable with English and German

Company: Sutherland

Location: Other US Location

Posted Jan 31, 2025

Sutherland, a global leader in digital transformation and customer service, is seeking a Junior Account Payable professional for a new service center in Bulgaria. The role involves invoice processing, statement reconciliations, and handling blocked resolutions. The company offers long-term job security, additional health and life insurance, food vouchers, competitive salary, and world-class on-the-job training. The ideal candidate should have excellent German and English language skills, previous customer service or sales experience is an advantage, and a passion for excellence in customer care.

Senior Manager, Product Management Go To Market (R-17366)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 31, 2025

Dun & Bradstreet is seeking a Senior Manager of Go-To-Market Product Management for their London office. The role involves leading product launch strategies, working closely with cross-functional teams, and driving market adoption, competitive positioning, and revenue growth. The ideal candidate should have a degree in Business Administration, Marketing, Project Management, or related fields, with at least 8 years of B2B presales, solutions consulting, product management, or project management experience on data analytics products. Key responsibilities include developing and leading go-to-market strategies, defining success metrics, leading growth initiatives, and mentoring a team of product managers. Essential skills include strong understanding of market research, competitive analysis, and customer needs assessment, proven track record in managing product launches, excellent communication and project management skills, and the ability to collaborate with cross-functional teams.

Presales Solution Consultant

Company: Docebo

Location: Other US Location

Posted Jan 31, 2025

Docebo, a rapidly growing SaaS company, is seeking a Presales Solution Consultant. The role involves building relationships with prospective customers, partnering with the sales team, and delivering outstanding experiences. The ideal candidate should have previous experience in technical sales or similar roles, strong knowledge of enterprise technologies, and a growth mindset. Docebo offers a generous vacation policy, career progression opportunities, and a hybrid office model. The company is committed to diversity and inclusion.

Technical Support Engineer

Company: Coupa Software

Location: Other US Location

Posted Jan 31, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for efficient and profitable business decisions. The company values innovation, collaboration, and global impact. The role of a Technical Support Engineer involves providing second-level support, understanding customer businesses, handling escalations, and contributing to knowledge base development. The ideal candidate should be a fast learner, self-motivated, and have at least 5-7 years of enterprise support experience. Coupa is an equal opportunity employer celebrating diversity.

Partner Sales Manager - Asia Pacific (APAC)

Company: Docebo

Location: Other US Location

Posted Jan 31, 2025

Docebo, a rapidly growing SaaS company, is seeking a dynamic Partner Sales Manager for the APAC region. The role involves developing and executing a strategic partner plan, identifying and onboarding new channel partners, and managing relationships with existing partners. The ideal candidate should have at least 5 years of experience in partner management or channel sales, preferably in the software or learning technology industries. They should have a proven track record of achieving sales quotas and developing strategic partnerships. The company offers a generous vacation policy, employee share purchase plan, career progression opportunities, and a hybrid office model. Docebo is committed to diversity and inclusion.

Customer Support Specialist

Company: MedTrainer

Location: Other US Location

Posted Jan 31, 2025

MedTrainer, a leading company in the healthcare industry, is seeking a Customer Support Specialist. The role involves handling customer inquiries via JIRA and phone calls, and requires 2 years of customer service experience, proficiency in English, and familiarity with CRM systems. The position is based in Querétaro, Mexico, with potential for home office. Benefits include major medical insurance, savings plan, English classes, and discount coupons. The company values problem-solving skills, excellent communication, and a customer-centric approach.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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