Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Systems Administrator - Projects

Company: TLC Solutions

Location: Other US Location

Posted Dec 14, 2024

TLC Solutions is seeking a System Administrator Projects to assist with project delivery by performing and completing technical project tickets and deliverables. The role involves working with clients to gain a complete understanding of requirements and goals, and delivering a Category of One experience with project scope and delivery. The ideal candidate should have experience scoping and delivering projects such as email migration, physical/virtual server migration, physical network hardware refresh, VoIP phone system migration, MDM deployment, hardware replacement, and more.

Territory Manager

Company: Donaldson Company

Location: Other US Location

Posted Dec 14, 2024

Donaldson is a company that is committed to solving complex filtration challenges and providing high-performance products to their customers. They are seeking a dynamic and result-driven Territory Manager to oversee the sales and distribution of their truck spare parts within a defined geographic territory. The ideal candidate should have a deep understanding of the truck and commercial vehicle parts industry and be passionate about delivering excellent customer service. The role involves driving sales growth, expanding market share, and managing customer relationships within the designated territory.

Student Advisor - Bilingual

Company: Cengage Group

Location: Other US Location

Posted Dec 14, 2024

Cengage Group is seeking a Tier 2 Student Advisor to provide high-quality support to students in a fast-paced and structured environment. The role involves handling around 70 assigned tasks per shift, managing a high volume of inbound/outbound calls, and actively listening to empathize with students to solve their problems quickly and thoroughly.

Senior Software Product Owner

Company: ONYX Insight

Location: Other US Location

Posted Dec 14, 2024

The Senior Software Product Owner role at ONYX Insight is a key position in the renewable energy sector, responsible for leading agile teams, transforming vision into action, owning the backlog, and driving success through customer-centric UX and advocating for customer needs. The ideal candidate should have 57+ years of experience as a Product Owner or Product Manager, proven success in delivering complex software solutions, and technical expertise in areas such as condition monitoring, asset management, or performance analysis.

Account Manager

Company: Avnet

Location: Other US Location

Posted Dec 14, 2024

Avnet is a global Fortune ® 500 technology distributor and solutions company that delivers design supply chain and logistics expertise to customers at every stage of a products lifecycle. They work collaboratively and with integrity doing business the right way. The Field Sales Executive role involves serving as the primary point of contact for the customer interface, developing strong strategic relationships with customers, and providing leadership and guidance in critical customer planning and engagement.

Inside Sales Account Executive

Company: Dell

Location: Other US Location

Posted Dec 14, 2024

Dell Technologies offers a range of emerging technologies and values customer interaction. They are looking for an Inside Sales Account Executive to sell products, develop new accounts, and expand existing ones. The role requires around 2-3 years of sales experience, excellent communication skills, and knowledge of the technology and IT market. Dell Technologies promotes equal employment opportunity and a work environment free of discrimination and harassment.

Systems Administrator - Projects

Company: TLC Solutions

Location: Other US Location

Posted Dec 14, 2024

TLC Solutions is seeking a Systems Administrator Projects to deliver a Category of One experience with project scope and delivery. The role involves working with clients to understand requirements, planning and executing standard technical projects, and providing exceptional projects custom built to serve clients' needs. The ideal candidate should have experience in scoping and delivering projects such as email migration, physical/virtual server migration, physical network hardware refresh, VoIP phone system migration, MDM deployment, hardware replacement, and more.

Field Account Executive - Lynchburg, VA

Company: Cengage Group

Location: Other US Location

Posted Dec 14, 2024

Cengage Group is a global education technology company that values diversity, engagement, and discovery. They are committed to providing affordable, quality digital products and services that equip students with the skills they need to be job ready. The company offers a comprehensive and rewarding Total Rewards package, including a significant incentive compensation program for sales roles.

Systems Administrator - Projects

Company: TLC Solutions

Location: Other US Location

Posted Dec 14, 2024

TLC Solutions is seeking a Systems Administrator Projects to deliver a Category of One experience with project scope and delivery. The role involves working with clients to gain a complete understanding of requirements and goals, and creating a statement of work detailing the necessary items. The candidate should have experience in scoping and delivering projects such as email migration, physical/virtual server migration, physical network hardware refresh, VoIP phone system migration, MDM deployment, hardware replacement, and more. The ideal candidate should have a minimum of 3 years of customer service experience and 3 years of IT experience in a tier 2 or tier 3 technical service position.

Account Manager, Inside Sales

Company: Dell

Location: Other US Location

Posted Dec 14, 2024

The Dell Technologies Inside Sales Account Manager role involves selling products and services, developing new accounts, and expanding existing ones. The team works together to support the sales process and provide customer relationship skills. The role requires a bachelor's degree and 12 years of relevant experience. Dell Technologies is committed to equal employment opportunity and a work environment free of discrimination and harassment.

Senior Pega Software Engineer - REMOTE

Company: DriveTime

Location: Other US Location

Posted Dec 14, 2024

DriveTime Family of Brands is a large privately owned used car sales finance and servicing company with a focus on customer and employee satisfaction. They offer a variety of job opportunities with competitive pay, benefits, and growth opportunities. The company is known for its positive work environment, professional development, and wellness programs.

Customer Success Specialist - NC/SC (Remote)

Company: Cengage Group

Location: Other US Location

Posted Dec 14, 2024

Cengage Group is a global education technology company that values diversity, engagement, and discovery. They are committed to providing affordable quality digital products and services that equip students with the skills and competencies needed to be job ready. They have a strong culture and believe in the power and joy of learning. The Customer Success Specialist role involves driving customer retention and sales growth through support, consultative upselling, and service. The ideal candidate has minimum 2 years of experience in a relationship-based role, strong communication skills, and a desire to learn and close on sales opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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