Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Client Support Representative

Company: Aces Global

Location: Other US Location

Posted Jan 30, 2025

The firm is seeking a Client Support Representative to enhance customer service and sales, fostering an environment of knowledge sharing and client-centricity. The role involves providing exceptional customer service, developing client relationships, troubleshooting issues, and maintaining accurate sales account information. The ideal candidate should have a high school diploma, client service or sales experience, strong interpersonal skills, and the ability to work independently and as part of a team.

Accountant

Company: Pipedrive

Location: Other US Location

Posted Jan 30, 2025

Pipedrive, a cloud-based software company trusted by over 100,000 businesses in 179 countries, is seeking a detail-oriented professional to oversee daily accounting operations. The ideal candidate will have a Bachelor's degree in Finance or Accounting, strong knowledge of accounting rules, and comprehensive understanding of the Portuguese Tax System. They should be proficient in NetSuite software, have exceptional attention to detail, and be fluent in English. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits. The company is committed to diversity and equal opportunity.

Controller

Company: GHJ

Location: Other US Location

Posted Jan 30, 2025

A nonprofit organization is seeking a Controller with at least 6 years of experience in financial leadership, preferably in the nonprofit sector. The role involves managing accounting operations, preparing financial statements, establishing internal controls, ensuring compliance with laws and regulations, providing financial analysis, overseeing grants and contracts, and leading a team of finance professionals. NetSuite experience is preferred, along with excellent analytical, strategic thinking, communication, and interpersonal skills.

Technician III/Engineer I

Company: Entre Technology Services, LLC

Location: Other US Location

Posted Jan 30, 2025

Entre Technology Services is seeking a Technician III/Engineer I with 3+ years of helpdesk and onsite technical support experience. The role involves maintaining IT systems, coordinating complex projects, and implementing IT solutions. The ideal candidate should have a passion for customer service, strong technical skills, and excellent communication abilities. Responsibilities include providing support for computer applications, system devices, and hardware issues, as well as assisting in the installation, maintenance, and general support of systems. The candidate should be able to prioritize tasks, manage time effectively, and demonstrate patience in explaining solutions to end users. The role requires a high school diploma and the ability to work in a fast-paced environment, often on nights and weekends. Travel for client onsite visits is required, and a valid driver's license is necessary. A+ and Network+ certifications are preferred.

Principal Software Engineer

Company: Enable

Location: Other US Location

Posted Jan 30, 2025

Enable, a company specializing in rebate management software, has secured $276M in Series AD funding and is rapidly scaling its client base and team. The company is seeking a Principal Software Engineer to define and drive the technical direction of their platform, ensuring scalability, maintainability, and technical excellence. Key responsibilities include technical leadership, strategic planning, system design and architecture, cross-team collaboration, innovation and optimization, and governance and quality assurance. The ideal candidate should have a degree in Computer Science or related field, 12+ years of software engineering experience, expertise in designing scalable distributed systems, and strong communication and leadership skills.

NICE - Actimize Support Engineer

Company: Sutherland

Location: Other US Location

Posted Jan 30, 2025

One Sutherland is a global company that values diversity and fosters a positive work environment. The Actimize Technical Support Engineer role involves reviewing and investigating client issues, providing accurate guidance, and collaborating with higher tiers for end-to-end resolution. The ideal candidate should have excellent communication skills, at least 2 years of technical support experience, and proficiency in Java, Windows Forms, SQL, and XML. Knowledge of Linux, Microsoft Server, SQL Server, XML, HTML, PERL, and server tuning is also required.

Production Technician Supervisor - Weekend Shift

Company: Commonwealth Fusion Systems

Location: Other US Location

Posted Jan 30, 2025

Commonwealth Fusion Systems is a leading fusion energy company in the US, having raised over $2 billion in capital since 2018. They are seeking experienced Production Supervisors to lead a team of technicians and welders in building electromechanical parts and assemblies. The ideal candidate should have a high school diploma or equivalent, at least 5 years of leadership experience in manufacturing, and 10 years of technical skills. They should be proficient in MS Office products, committed to safety and quality, and able to work in a fast-paced environment. Bonus points for experience with lean manufacturing, 5S, Six Sigma, and winding equipment.

Sr. Assoc-Trans Processing

Company: Sutherland

Location: Other US Location

Posted Jan 30, 2025

Sutherland is looking for a goal-oriented and strategic thinking individual to join as a Manager of Service Delivery. The role involves reviewing and analyzing claim form 1500, utilizing coding tools, verifying claim status, and resolving billing discrepancies. The ideal candidate should have at least 2 years of experience in physician revenue cycle management, proficiency in medical coding tools, and expertise in various medical specialties. The company offers perks such as night shift allowance, fixed weekend offs, 2-way cab facility, 24 days leave, and incentives.

Operations Analyst (India)

Company: doola

Location: Other US Location

Posted Jan 30, 2025

doola is seeking an Operations Analyst to join their team and report directly to the Head of Operations. The role involves partnering with internal stakeholders to deliver insights, strategy, and technology solutions across the customer journey. Key responsibilities include performing analysis of customer reviews, running analytics across the CS and Operations organization, and driving priority initiatives. The ideal candidate should be a fast learner with experience in a startup environment, strong execution skills, and excellent communication abilities. doola is an equal opportunity employer committed to providing reasonable accommodations for talented individuals with disabilities and disabled veterans.

Application Support - Treasury and Tax Technology

Company: Otis Elevator

Location: Other US Location

Posted Jan 30, 2025

Otis, a leading global elevator and escalator company, is seeking an experienced Application Support professional for Treasury and Tax Technology. The role involves providing level 1 support for tax and treasury applications, monitoring file transmissions, managing user access, and assisting in system test plans. The ideal candidate should have 2+ years of experience in application support, business analysis, and infrastructure components. Preferred experience includes Kyriba, Treasury Banking, DT Tax, OneSource, Indirect Tax Determination, Sabrix, Corptax, PTMS, Longview, and SaaS applications. Exceptional customer focus, communication, collaboration, and relationship-building skills are required. Otis offers opportunities for growth, training, and resources, and is committed to diversity, ethics, and quality.

Customer Success Manager, German speaker

Company: Pipedrive

Location: Other US Location

Posted Jan 30, 2025

Pipedrive, a cloud-based software company trusted by over 100,000 businesses in 179 countries, is seeking a Customer Success Manager. The role involves onboarding customers, increasing user acquisition and engagement, ensuring retention, and uncovering upsell opportunities. The ideal candidate should have 2+ years of experience in Account Management or Customer Success within the tech industry, excellent communication skills, and the ability to manage competing priorities in a fast-paced environment. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits.

Senior Product Designer

Company: Coates Group

Location: Other US Location

Posted Jan 30, 2025

Coates Group, a global technology company, is seeking a Senior Product Designer for the Creative Center team. The role involves leading and delivering user-centered design solutions, collaborating with cross-functional teams, and mentoring junior team members. The company is known for its innovative spirit, industry leadership, and commitment to creating dynamic, personalized, and engaging customer experiences. They value diversity, creativity, and continuous growth. The ideal candidate should have 5+ years of UX/UI/Product design experience, expertise in Figma, and a strong understanding of WCAG standards.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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