Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Workforce Manager

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

Remitly, a company dedicated to transforming lives with trusted financial services, is seeking a Workforce Manager. The role involves ensuring optimal staffing for global operations, managing people, and coordinating with various teams. The ideal candidate should have a technical background, 5+ years of workforce forecasting experience, and proficiency in Excel. The company offers a hybrid work setup, competitive benefits, and a commitment to diversity and inclusion.

Engineering Intern (Mechanical/Machining/Fabrication) - Summer 2025

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 30, 2025

The Engineering Intern will work with the Mechanical Engineering Design team in Southern Maryland, designing and fabricating installation kits for electronic equipment on US Navy vessels. The position requires a high school diploma, at least two years of college coursework in Mechanical Engineering, proficiency in CAD software, mechanical aptitude, and the ability to use hand tools. The role is temporary, with no monetary relocation assistance, but eligible for benefits like a 401k savings plan, medical benefits, and insurance. BAE Systems, the employer, is an equal opportunity employer offering inspired work in defense intelligence and security solutions.

Sales Account Manager

Company: Burkhart

Location: Other US Location

Posted Jan 30, 2025

Burkhart Dental Supply is seeking a Sales Account Manager in the DallasFort Worth area. The ideal candidate should be an ambitious professional and self-starter. The company offers a competitive base salary of $60k-$90k, comprehensive benefits, and opportunities for career growth. The role involves providing expert advice on dental merchandise, equipment, and service, with a focus on merchandise and small equipment sales. Success in this role is measured by meeting sales goals, growing sales, ensuring full-service utilization, and providing exceptional client experience. The position requires a Bachelor's degree, 4 years of outside sales experience, and the ability to travel frequently. Burkhart Dental Supply is a family-owned company with a strong commitment to integrity, knowledge, and client success.

Head of Customer Success, LATAM

Company: Qualtrics

Location: Other US Location

Posted Jan 30, 2025

Qualtrics is seeking a Head of LATAM Customer Success to lead a team of 30+ Technical Success Managers. The role involves building and leading teams, solving complex business problems, and ensuring top-tier customer management. The ideal candidate will have 16+ years of professional experience, 7+ years of people leadership, and a proven track record of building scalable business operations. The role offers opportunities for growth, mentorship, and a high-performing, collaborative work environment. Qualtrics values work-life integration, offering perks like office events, wellness reimbursement, and a comprehensive benefits package.

Poland Summer Internship 2025

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

Remitly, a global financial services company, is offering a 12-week paid internship for a Software Development Intern. The role involves working on meaningful projects, learning from experienced engineers, and gaining practical experience with cloud services and testing. The ideal candidate should be pursuing a degree in Computer Science, have knowledge of data structures and algorithms, and be proficient in at least one general-purpose language. The company values diversity and inclusion, and many of its current engineers started as interns.

Program Specialist II

Company: EVERSANA

Location: Other US Location

Posted Jan 30, 2025

EVERSANA is a global company with over 7000 employees, committed to creating and delivering next-generation commercialization services to the life sciences industry. They prioritize improving patient lives and embrace diversity in backgrounds and experiences. The Program Specialist II role involves providing dedicated support to patients and doctors for activities related to benefit coverage, reimbursements, denials, and general inquiries. The ideal candidate should have excellent communication skills, be detail-oriented, and able to work independently and as part of a team. Preferred qualifications include customer service, patient assistance, reimbursement, pharmacy benefit management, and medical billing experience.

Senior Payroll Specialist

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

Remitly, a company dedicated to transforming lives through trusted financial services, is seeking a Senior Payroll Specialist. The role involves overseeing regional payroll functions, ensuring compliance with regulations, and maintaining accurate payroll records. The ideal candidate will have 3 years of experience in Payroll Processing or Payroll Accounting, a Bachelor's degree in a relevant field, and experience in global payroll. Workday payroll experience is a plus. The company offers a range of benefits including a rice allowance, transportation allowance, paid vacation, medical, dental, and vision insurance, and more. Remitly is committed to nondiscrimination and creating an inclusive environment for all employees.

Analytics Engagement Manager - Life Sciences

Company: Definitive Healthcare

Location: Other US Location

Posted Jan 30, 2025

Definitive Healthcare is a SaaS company that transforms data analytics into healthcare commercial intelligence. They help clients identify market opportunities and people to shape the future of healthcare. Their platform enables new paths to commercial success. The company values diversity and inclusion, as evidenced by their DefinitiveCares program and employee affinity groups. They have been recognized as a best place to work for five years in a row. The Analytics Engagement Manager role involves understanding client needs, identifying data-driven solutions, and ensuring customer success with their Atlas AllPayer Claims asset.

Senior IT Analyst Applications - Deployment

Company: Caterpillar

Location: Other US Location

Posted Jan 30, 2025

Caterpillar Inc. is offering a Senior IT Analyst Applications Deployment position in Peterborough, UK. The role involves deployment supplier enablement, catalog support, and stakeholder management for Caterpillar's indirect procurement systems. The successful candidate will be responsible for executing deployment-related initiatives, managing stakeholders, and providing regular report-outs. The job comes with a competitive salary, benefits including a contributory pension scheme and share scheme, and flexible benefits. Caterpillar is committed to empowering its employees with helpful training, global experience, and growth opportunities. The role requires experience in IT systems, problem-solving, technology advising, application design, requirements analysis, system and technology integration, system testing, and technical troubleshooting.

Customer Experience Analyst

Company: Granicus LLC

Location: Other US Location

Posted Jan 30, 2025

Granicus is a global leader in customer engagement and experience technology for the public sector, offering comprehensive cloud-based solutions for communications, government website design, meeting and agenda management, records management, and digital services. The company serves over 500,000 government professionals and 300 million opt-in subscribers, powering almost 30 billion digital interactions annually. Granicus aims to strengthen relationships between government and residents by simplifying interactions and communicating critical information. The Customer Experience Analyst role involves developing data-driven insights for Government Experience Cloud customers, supporting accurate scoping, profitable delivery, quality assurance, and ongoing growth of accounts. The ideal candidate should have 1+ years of experience in related fields, strong quantitative research skills, and experience in report building from multiple databases. The role requires excellent organization skills, a passion for process and business systems, and the ability to excel in a remote environment.

Partner Quality Lead

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

The Partner Quality Lead role at Remitly involves managing relationships with external partners, ensuring smooth disbursement operations, and driving continuous improvement in customer experience. Key responsibilities include acting as a primary point of contact for external partners, collaborating with internal teams, monitoring and addressing operational issues, and optimizing partner performance. The ideal candidate should have 3+ years of experience in financial services, exceptional communication skills, strong attention to detail, and proficiency in data analysis.

Project Coordinator - Modernization

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 30, 2025

BAE Systems, a leading defense contractor, is hiring Project Specialists to work on industrial construction projects. The role involves monitoring projects, identifying risks, and coordinating overall execution. The ideal candidate should have a background in industrial construction programs, strong attention to detail, and computer proficiency. BAE Systems offers competitive pay, comprehensive benefits, and opportunities for professional growth.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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