Exceptional Service Jobs in Remote

Positions 318,700 Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

People Ops Partner (German speaker)

Company: LI.FI

Location: Remote

Posted Dec 06, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company values user experience and aims to make complex technologies accessible to everyone. They are looking for a proactive and detail-oriented People Ops Partner to manage core HR processes, systems, and records.

Lead CS Technical Skills Program Manager

Company: HubSpot

Location: Remote

Posted Dec 06, 2025

The HubSpot GotoMarket Enablement team is seeking a Program Manager to build technical expertise for Customer Success teams. The role involves identifying skill gaps, developing training content, collaborating with various teams, and creating technical competency frameworks. The ideal candidate should have 5+ years of experience in technical enablement, deep HubSpot product knowledge, advanced technical skills, and strong stakeholder management abilities.

Principal Engineer - Ads Measurement

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

The Principal Engineer L18 IC role on the Monetization Team at Pinterest requires a senior technical leader with expertise in software engineering and machine learning. The role involves leading the development and execution of technical strategies for ad products, overseeing the work of approximately 200 engineers, and driving innovation and excellence within the organization. The ideal candidate should have a strong background in advertising technology, experience in generative AI, and a proven track record of delivering complex architectural solutions.

Technical Partner Manager - Networks

Company: Stripe

Location: Remote

Posted Dec 06, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Global Partner Engineering and Operations team manages technical and operational aspects of product partnerships. The role is a Technical Partner Manager to build relationships with partners, facilitate integrations, track performance, collaborate cross-functionally, manage incidents, drive operational efficiencies, provide training, and collect feedback.

Staff Software Engineer - GenAI Systems

Company: Airbnb

Location: Remote

Posted Dec 06, 2025

The Community Support Platform (CSP) at Airbnb is a critical system that empowers the company's global network of Community Support ambassadors to deliver exceptional customer service with high efficiency. The role focuses on integrating AI with support ambassadors' expertise to create significant product impact for internal and external customers. The position involves crafting AI prompts, implementing RAG, performing model finetuning, designing AI orchestration workflows, dataset engineering, and shaping innovative GenAI-based backend systems efficiently and at scale.

Product Manager

Company: Unified

Location: Remote

Posted Dec 06, 2025

iHeartMedia is a leading broadcast media company undergoing a transformation into a multichannel platform. They offer a suite of advertising channels and are looking for a Product Manager to help create and enhance products. Unified is a company that provides business intelligence for social advertising and has a platform for optimizing investments.

Android Engineer

Company: ElevenLabs

Location: Remote

Posted Dec 06, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a creative platform and agents platform powered by proprietary AI models. They are seeking an experienced Android developer to join their mobile team and work on high-impact projects in the audio AI space.

Tax Director - Trusts and Estate

Company: Latitude Inc

Location: Remote

Posted Dec 06, 2025

The Tax Director for Trusts & Estates will lead the firm's fiduciary and estate tax practice, overseeing complex tax compliance and planning for trusts, estates, and high-net-worth individuals. The role involves providing strategic estate and wealth transfer planning solutions, managing client relationships, supervising staff, and contributing to business development.

Staff Product Manager - Web Presence & Platform

Company: Stripe

Location: Remote

Posted Dec 06, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The company is hiring a product manager to lead the future of stripe.com, focusing on design, user experience, and leveraging emerging LLM technology to create tailored customer experiences. The role involves collaborating with senior leadership, design, engineering, and product teams to shape the website's strategic experiences and achieve Stripe's 10-year goals.

Sr. Staff Machine Learning Engineer - Homefeed

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

Pinterest is seeking a Tech Lead Architect to drive cross-team engineering efforts for shipping ML-driven product experiences to their 400M+ pinners. The role involves improving relevance and user experience on Homefeed, working on state-of-the-art large-scale applied machine learning projects, and improving the efficiency and reliability of large-scale data processing and ML inference pipelines.

Care Management - CMA

Company: Harris

Location: Remote

Posted Dec 06, 2025

Esrun Health is seeking Remote Care Coordinators to work from home as independent contractors, providing telephonic encounters with patients and managing a patient panel. The position offers a flexible schedule, productivity-based pay structure, and the opportunity to become a full-time employee with benefits. Esrun Health aims to transform healthcare delivery by providing proactive, consistent check-ins and support for patients with chronic conditions.

Customer Success Manager (Spanish Bilingual)

Company: SQUIRE

Location: Remote

Posted Dec 06, 2025

SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company supports barbers in bridging the gap between their personal craft and business goals, enabling them to unlock their full potential as artists and entrepreneurs.

Frequently Asked Questions

What are typical salary ranges by seniority in Exceptional Service?
Junior Customer Success Manager: $55k-$70k; Mid-level: $70k-$90k; Senior: $90k-$120k; Lead/Director: $120k-$160k. Salaries vary by industry, company size, and location.
What skills and certifications are required for Exceptional Service roles?
Core skills include customer relationship management, Zendesk or Freshdesk proficiency, Salesforce knowledge, SQL for data analysis, and strong written and verbal communication. Certifications such as Certified Customer Success Manager (CCSM), ITIL Foundation, Zendesk Support Administrator, and Salesforce Certified Administrator enhance credibility.
Is remote work available for Exceptional Service positions?
Yes. Most tech and SaaS companies offer fully remote or hybrid options. Remote roles require reliable internet, availability during key business hours, and proficiency with collaboration tools like Slack, Teams, and Zoom.
What are the career progression paths in Exceptional Service?
Typical progression: Junior CSM → Senior CSM → Team Lead → Director of Customer Success → VP of Customer Experience. Advancement often involves mastering product expertise, leading cross‑functional projects, and driving metrics such as NPS and churn.
What industry trends are shaping Exceptional Service today?
AI‑driven chatbots, predictive analytics for churn prevention, account‑based marketing integration, proactive support via real‑time dashboards, and tighter collaboration with product and engineering teams are driving the next wave of service excellence.

Related Pages

© 2026 Job Transparency. All rights reserved.