Exceptional Service Jobs in Remote

Positions 318,700 Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Sustaining Operations Engineer

Company: Canonical

Location: Remote

Posted Dec 01, 2025

This is a fast-paced engineering role at Canonical, focusing on Linux-based software-defined infrastructure and applications. The role involves troubleshooting and fixing issues in open-source technologies like OpenStack, Kubernetes, Ceph, and more. It requires strong Linux skills, debugging experience, and the ability to work remotely. Canonical offers a distributed work environment, personal learning budget, and other benefits.

Engineering Manager - Earn

Company: Kraken

Location: Remote

Posted Dec 01, 2025

Kraken promotes its mission to accelerate crypto adoption and financial freedom through a global, diverse team. The company emphasizes industry-leading security, education, and client support while seeking an Engineering Manager to lead cross-functional projects. Job details highlight innovation, technical excellence, and inclusive culture.

Software Engineer - App Stores

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is global, distributed, and profitable, with a mission to realize the potential of free software. The Store team develops backend services for the Snap Store and Charmhubio marketplaces, primarily using Python and Golang. The company offers an exciting opportunity for a software engineer passionate about open source, Linux, and web services at scale.

Senior Software Engineer - Platform (Earned Wage Access)

Company: Branch

Location: Remote

Posted Dec 01, 2025

Branch is a fintech company on a mission to empower workers with financial freedom through accessible financial services. They value diversity, innovation, and collaboration, and offer a remote-first work environment with competitive benefits.

Senior Software Engineer - Platform (Wallet)

Company: Branch

Location: Remote

Posted Dec 01, 2025

Branch is a fintech company on a mission to empower workers with financial freedom through accessible financial services. They value diversity, innovation, and collaboration, and are committed to building inclusive and frictionless products. The Senior Software Engineer role involves developing core components for their fintech products, with a focus on designing scalable backend services and RESTful APIs.

Senior/Staff/Principal Engineer

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical seeks Senior+ Engineers to contribute to open-source projects, offering global collaboration, remote work, and professional growth opportunities. The role emphasizes technical leadership, innovation, and community engagement while providing competitive compensation and benefits.

Software Engineering Manager (Backend SaaS)

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring an engineering manager to lead the reboot of their Landscape systems management solution for Ubuntu. The company is founder-led, profitable, and growing, with a focus on distributed collaboration and global expansion.

Embedded IoT / Edge Solutions Sales Representative - Manager and Director

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open-source software and operating systems, with a focus on enterprise and technology markets. Their platform, Ubuntu, is widely used in various industries, including public cloud, data science, AI, engineering innovation, and IoT. The company is founder-led, profitable, and growing, with a distributed team across 75+ countries. They are hiring for various roles, including Embedded IoT, Edge Solutions Sales Representatives, Managers, and Directors, to expand their reach in mission-critical industries. Canonical provides a comprehensive portfolio of Linux solutions, emphasizing security, reliability, developer productivity, and footprint.

Senior Software Engineer - Platform (Integrations)

Company: Branch

Location: Remote

Posted Dec 01, 2025

Branch is a fintech company on a mission to empower workers with financial freedom. They provide free financial services to working Americans and focus on building inclusive, transparent, and frictionless products. The company values diversity, innovation, and collaboration, and offers a remote-first work environment with competitive compensation and benefits.

Staff Product Manager - Reddit Answers

Company: Reddit

Location: Remote

Posted Dec 01, 2025

Reddit is hiring a Product Manager for a remote-friendly role with a focus on AI-powered search. The position offers competitive benefits, growth opportunities, and collaboration with cross-functional teams.

Python and Kubernetes Software Engineer - Data, Workflows, AI/ML & Analytics

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. They offer a wide range of solutions for public cloud, data science, AI, engineering, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1000 colleagues in 70+ countries. They are hiring Python and Kubernetes Specialist Engineers to work on open source solutions for public cloud and private infrastructure.

Senior Software Security Engineer - Platform

Company: Branch

Location: Remote

Posted Dec 01, 2025

Branch is a fintech company on a mission to empower workers with financial freedom by providing accessible free financial services and accelerating payments for companies. They value diversity, innovation, and collaboration, and offer a remote-first work environment with competitive compensation and benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in Exceptional Service?
Junior Customer Success Manager: $55k-$70k; Mid-level: $70k-$90k; Senior: $90k-$120k; Lead/Director: $120k-$160k. Salaries vary by industry, company size, and location.
What skills and certifications are required for Exceptional Service roles?
Core skills include customer relationship management, Zendesk or Freshdesk proficiency, Salesforce knowledge, SQL for data analysis, and strong written and verbal communication. Certifications such as Certified Customer Success Manager (CCSM), ITIL Foundation, Zendesk Support Administrator, and Salesforce Certified Administrator enhance credibility.
Is remote work available for Exceptional Service positions?
Yes. Most tech and SaaS companies offer fully remote or hybrid options. Remote roles require reliable internet, availability during key business hours, and proficiency with collaboration tools like Slack, Teams, and Zoom.
What are the career progression paths in Exceptional Service?
Typical progression: Junior CSM → Senior CSM → Team Lead → Director of Customer Success → VP of Customer Experience. Advancement often involves mastering product expertise, leading cross‑functional projects, and driving metrics such as NPS and churn.
What industry trends are shaping Exceptional Service today?
AI‑driven chatbots, predictive analytics for churn prevention, account‑based marketing integration, proactive support via real‑time dashboards, and tighter collaboration with product and engineering teams are driving the next wave of service excellence.

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