Exceptional Service Jobs in Remote

318,531 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Senior Software Engineer, AI Studio

Company: Speechify

Location: Remote

Posted Jan 31, 2025

Speechify is a leading company in the AI and audio space, offering a unique service that converts text to speech for easier, faster, and deeper learning. They are currently seeking a Senior Software Engineer to join their expanding AI Studio team. The ideal candidate should have experience with AWS, GCS, and microservices, as well as proficiency in React, NodeJS, and low-level JS. Speechify provides a dynamic work environment, competitive compensation, and the opportunity to make a significant impact in a revolutionary industry, particularly for those with learning differences.

Business Development Manager

Company: Halcyon

Location: Remote

Posted Jan 30, 2025

Halcyon, a cybersecurity company formed in 2021 by industry veterans, is seeking a Business Development Manager to lead a team of SDRs and BDRs. The role involves managing team performance, strategic planning, lead generation, and collaboration with sales and marketing teams. The ideal candidate should have 3+ years of experience in sales development or business development, preferably in the cybersecurity or tech industry, with a strong understanding of the ransomware threat landscape and B2B tech sales cycle. Halcyon offers comprehensive benefits, including healthcare, 401k, disability coverage, and flexible PTO. The base salary range is $90,000 - $150,000.

Director/Head of Data Science (100% Remote [US])

Company: GOBankingRates

Location: Remote

Posted Jan 30, 2025

GOBankingRates is a leading personal finance news and information platform, founded in 2004 by Jeff Bartlett and Brett Rossmann. The company aims to empower readers with financial literacy and smart decision-making skills through curated content, videos, and podcasts. They are seeking a highly skilled Director of Data Science to lead their data science initiatives, focusing on automation, machine learning, and digital marketing. The role involves designing data modeling practices, recruiting and leading data science teams, and driving business impact through data-driven strategies. The ideal candidate should have a bachelor's degree in a quantitative discipline, over 5 years of experience in data science, machine learning, and NLP, and expertise in digital media marketing. The salary range is $240,000 - $280,000 + Bonus, with comprehensive benefits including remote work, competitive salary, time off, student loan support, 401k, learning and development opportunities, health and wellness programs, and more.

Senior UX Design Specialist

Company: Mozilla

Location: Remote

Posted Jan 30, 2025

MZLA Technologies Corporation, the for-profit subsidiary of the Mozilla Foundation, is seeking a Senior UX Design Specialist. The role involves collaborating across platforms to create user experiences that align with Thunderbird's values. The successful candidate will mentor junior designers, partner with engineers, and ensure accessibility and user-centered design. The position is remote, full-time, and offers a competitive salary and comprehensive benefits package. The company is committed to diversity, equity, and inclusion.

Manager, IT Engineering

Company: Pathward

Location: Remote

Posted Jan 30, 2025

Pathward is a hybrid remote-office company dedicated to growing talent anywhere, with onsite locations in Sioux Falls, Scottsdale, Troy, Franklin, and Dallas. They are a financial empowerment company working with innovators to increase financial availability, choice, and opportunity for all. Pathward is seeking a leader for their IT Engineering team, responsible for guiding, coaching, and mentoring team members, ensuring self-directed execution, and promoting an Agile organization. The role involves career counseling, performance evaluation, and fostering a culture of accountability, autonomy, and empowerment. The ideal candidate should have a Bachelor's degree, 5+ years of experience, and expertise in managing commercial off-the-shelf software platforms, AWS development, and platform/system integration. Pathward offers a competitive salary range, comprehensive benefits, and a commitment to diversity and inclusion.

Technical Sales Engineer - US West

Company: Nozomi Networks

Location: Remote

Posted Jan 30, 2025

Nozomi Networks is hiring a Sales Engineer to support customers and partners during presales, sales, and postsales activities. The role involves working closely with the Sales team, qualifying sales opportunities, presenting solutions, and gathering customer requirements. The ideal candidate should have proven experience in customer-facing roles, a solid understanding of complex networks and protocols, and experience in Cyber Security. Nozomi Networks offers competitive compensation, benefits, and a global benefits package. The company is committed to diversity, inclusion, and belonging.

Director Legal, Commercial & Product

Company: HopSkipDrive

Location: Remote

Posted Jan 30, 2025

HopSkipDrive is a technology company that provides safe, equitable, and caring transportation solutions. Founded by three moms, it has facilitated over 33 million rides across 13 states. The Legal team is seeking a seasoned attorney with 10+ years of in-house legal experience, particularly in the tech sector, to manage the contract lifecycle, negotiate terms, and lead teams. The role offers equity, flexible benefits, and the opportunity to work for a VC-backed company in a rapidly growing market.

Staff Engineer

Company: Healthie

Location: Remote

Posted Jan 31, 2025

Healthie is hiring a Staff Engineer to lead the development of new products, focusing on building scalable, reliable systems. The role involves collaborating with cross-functional teams, mentoring engineers, and driving innovation in healthcare technology. The ideal candidate has 8+ years of experience in software engineering, with a focus on AI/ML technologies, and expertise in the specified tech stack. The position is full-time remote in the US, with a salary range of $197,000 - $227,000.

Sr. Data Product Manager

Company: Niche

Location: Remote

Posted Jan 31, 2025

Niche is seeking a Senior Data Product Manager with extensive experience in data product management, business strategy, and data product development. The role involves strategic vision, roadmap development, user advocacy, collaboration, and a data-driven approach. The ideal candidate will have a strong understanding of user personas, data science, ML, and analytics. They will work closely with various teams to translate their needs into clear requirements and drive successful product implementation. The company offers a competitive compensation package, flexible work environment, and a comprehensive benefits program.

Data Engineer

Company: Hometap

Location: Remote

Posted Jan 31, 2025

Hometap is a collaborative and innovative company in the fintech space, offering a home equity investment product that allows homeowners to access their home equity without taking on debt. They provide competitive compensation, healthcare coverage, unlimited PTO, and a strong company culture. Hometap is seeking a skilled Data Engineer to design, implement, and maintain their data infrastructure, ensuring accurate and efficient data processing and analysis. The company values diversity and equal opportunity employment.

Nutanix VDI SME

Company: New Era Technology

Location: Remote

Posted Jan 30, 2025

New Era Technology is seeking an experienced Nutanix Expert with a strong background in large-scale deployments and expertise in running Citrix environments. The ideal candidate will provide strategic guidance, lead design and architecture of scalable and secure Nutanix solutions, and implement and optimize Nutanix environments for running virtual desktop workloads. The role involves collaborating with project teams, developing advanced automation strategies, and acting as a subject matter expert in implementing advanced security measures. The company offers a team-oriented culture, continuous training, and competitive benefits. The pay range for this position is $95-$98 USD.

Regional Demand Generation Leader

Company: SingleStore

Location: Remote

Posted Jan 30, 2025

SingleStore is seeking a highly motivated and results-driven Regional Leader of Demand Generation. The role involves overseeing and optimizing demand generation efforts across key territories, leading regional demand generation programs, managing a high-performing Sales Development team, and achieving ambitious pipeline and prospect engagement goals. The ideal candidate should have 35 years of SDR Outbound or BDR experience in the software industry, 2+ years of Leadership and Management experience, and a proven track record of running high-volume outbound campaigns. The role offers a competitive salary range of $70,000 - $80,000, along with comprehensive benefits including stock options, flexible paid time off, and rich health insurance offerings.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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