Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Head of North America Deal Management

Company: Stripe

Location: USA

Posted Jan 19, 2025

Stripe, a financial infrastructure platform for businesses, is seeking a Head of North America Deal Management. The role involves managing and scaling the AMER Deal Management team, setting the pace and vision of the business, and driving the development of global mechanisms for efficient deal management. The candidate should have extensive experience in deal management, pricing strategy, and team leadership, with a deep understanding of the payments domain or SaaS. The role requires strong communication, negotiation, and project management skills, and the ability to articulate business strategy at the C-suite level.

Salesforce Experience Leader

Company: TTEC Digital

Location: USA

Posted Jan 19, 2025

TTEC Digital is seeking a Salesforce Experience Leader for a fully remote position based in the US. The role involves leading engagements with enterprise clients, setting objectives and vision, experience design consulting, and advising C-Suite leaders. The ideal candidate should have 8+ years of experience in leadership-based delivery roles, cross-platform Salesforce experience, and an enterprise client portfolio of 10+ years. The role also involves working with other technology portfolios and Salesforce direct teams, and participating in an annual incentive program. TTEC Digital has been certified as a Great Place to Work 2024-2025.

Key Account Director

Company: Tempus

Location: USA

Posted Jan 19, 2025

Tempus, a company passionate about precision medicine, is seeking a Key Account Director to drive sales of their RWD AI sequencing and clinical trial solutions to major biopharma accounts. The role involves proactively identifying and closing new sales opportunities, developing a deep understanding of each account's unique needs, and creating a supporting Tempus strategy. The ideal candidate should have a minimum of 10+ years in Business Development and Sales in the Life Sciences sector, with a proven track record of delivering consistent sales results within Biopharma accounts. They should also have a strong understanding of molecular data and artificial intelligence in drug discovery.

VP - Data and Analytics

Company: COMPLY

Location: USA

Posted Jan 19, 2025

COMPLY is a high-growth organization recognized for its compliance solutions, serving over 7000 clients globally. They are looking for a leader to build a world-class data organization, responsible for all aspects of Data Engineering. The role involves architecting the future of their data platform, leading data-driven engineering teams, and driving deep insights into their data. The ideal candidate should have a Bachelor's degree in a related field, 5+ years of direct people leadership experience, and 8+ years of industry experience in data science, data engineering, or data insights. They should also have experience building scalable data platforms using Cloud services and a strong understanding of modern application and data architecture patterns.

Account Growth Manager

Company: QuinStreet

Location: USA

Posted Jan 19, 2025

The job posting is for an Account Growth Manager role in the QuinStreet Rating Platform (QRP) team. The successful candidate will be responsible for driving revenue growth within a portfolio of assigned insurance agency and broker accounts. Key responsibilities include developing tailored growth strategies, meeting sales targets, managing client relationships, and providing strategic sales insights. The ideal candidate should have a BABS degree, 4+ years of sales experience, and proficiency in Excel and BI tools. The salary range is $90,000 to $120,000 annually, with additional benefits and potential bonuses.

Leadership & Management in the Healthcare Systems - Faculty

Company: Adtalem Global Education

Location: USA

Posted Jan 19, 2025

Chamberlain University, with a 130-year history, is seeking Part Time Online Visiting Professors for its MSN program. The university is known for its culture of 'Chamberlain Care', which emphasizes service excellence and care for self, colleagues, patients, and all. The role involves teaching courses like 'Leadership & Management Within Complex Healthcare Systems', providing regular feedback, engaging students in discussions, and evaluating academic progress. Qualifications include an MSN and DNP or PhD in nursing, active unencumbered compact nursing license, subject matter expertise, excellent communication skills, and proficiency in MS Office and online platforms. The expected compensation rate is between $715 and $1950 per earned credit hour.

Sr. Director - Brand Marketing

Company: Hanna Andersson

Location: USA

Posted Jan 19, 2025

Hanna Andersson, a Portland-based premier kids and baby clothing brand, is seeking a Senior Director of Brand Marketing. The role involves leading integrated marketing strategies, developing long-term brand strategies, and collaborating cross-functionally to amplify the brand's voice. The ideal candidate should have 10+ years of experience in brand marketing, a proven track record in developing integrated marketing campaigns, and strong leadership skills. The company values design quality, sustainability, and helping families create meaningful moments.

Data Analyst - Operations

Company: hims & hers

Location: USA

Posted Jan 19, 2025

The Data Analyst for Operations Analytics role at Hims & Hers involves leveraging analytics to optimize business processes, uncover insights, and enhance efficiency. The role requires strong proficiency in SQL, data manipulation, and modern analytics tools like Looker, Google BigQuery, and DBT. The ideal candidate should have 5+ years of experience in data analysis, operations analytics, or a related field, with a proven ability to work with complex datasets and translate them into actionable insights. The role offers competitive compensation, unlimited PTO, comprehensive health benefits, and a supportive work environment.

Brand Communications Officer

Company: Mozilla

Location: USA

Posted Jan 19, 2025

The Mozilla Foundation, a nonprofit organization, seeks a Brand Communications Officer to strengthen its brand identity. The role involves 40% time in brand development, creating and overseeing a strategic communications plan, and developing compelling messages. 20% time is dedicated to internal communications, ensuring staff are trained in using core messages. 40% time is allocated to partnerships, sourcing new external partnerships and engaging in alliance building. The ideal candidate has 8+ years of experience in strategic roles, preferably in consumer businesses, with a strong understanding of corporate communications and excellent written and verbal skills. The starting salary ranges from $117,100,000 to $177,557,000, depending on the location. Benefits include private medical insurance, extended sick leave, and a professional development budget.

Salesforce Experience Leader

Company: TTEC Digital

Location: USA

Posted Jan 19, 2025

TTEC Digital is seeking a Director of Demand Generation to execute the Gotomarket strategy, drive brand awareness, and generate leads for B2B services companies. The role involves developing and implementing comprehensive demand generation strategies, managing multichannel marketing campaigns, utilizing marketing automation tools, collaborating with sales and product teams, conducting market research, analyzing data, overseeing content creation, leading a team, staying updated on industry trends, and enhancing market presence for business growth. The ideal candidate should have proven experience in demand generation and inbound marketing, expertise in digital social advertising and marketing automation tools, strong understanding of conversion rate optimization and multichannel marketing strategies, excellent analytical skills, strong communication and leadership skills, and experience in B2B services organizations. This position is eligible for an annual incentive program and offers benefits including medical, dental, vision, tax-advantaged health care accounts, financial and income protection benefits, paid time off, and wellness time off. TTEC Digital has been certified as a Great Place to Work 2024-2025 and is committed to diversity and inclusion.

Emerging Market Account Executive (API/CPaaS)

Company: Vonage

Location: USA

Posted Jan 19, 2025

Vonage is seeking an experienced Emerging Markets Account Executive to grow relationships with tech-savvy customers and build new ones with high-growth digital cloud software companies. The role involves territory management, revenue generation, team collaboration, and supporting implementation. Required qualifications include 2+ years of technology sales experience, success selling communication CRM solutions in SaaS or PaaS models, and experience building relationships with midlevel and senior executives. Desirable qualifications include a solution-oriented sales approach and experience working with the presales team to design innovative CPaaS solutions. Benefits include medical, vision, and dental coverage, income protection, maternity and paternity leave, 401k contributions, unlimited discretionary time off, tuition reimbursement, and more. The position offers a hybrid work arrangement based out of the Holmdel office with the flexibility to work remotely.

Director of Marketing

Company: Teikametrics

Location: USA

Posted Jan 19, 2025

Teikametrics, a growth-stage company with a remote-first culture, is hiring a Director of Marketing. The role involves leading end-to-end marketing strategy, managing a high-performing team, and driving revenue growth. The ideal candidate has 8-10 years of marketing experience in SaaS, preferably in Retail or eCommerce, and is highly data-driven. They should be able to build and lead demand generation strategies, shape content marketing, and foster a culture of collaboration and innovation. Teikametrics offers a competitive benefits package, including unlimited PTO, a 401K, learning and development stipend, home office allowance, and flexible work schedule.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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