Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

DevSecOps Engineer

Company: Vrchat

Location: USA

Posted Nov 30, 2024

VRChat is looking for a DevOps Engineer with security experience to join their team. The role involves ensuring the smooth operation and security of the VRChat infrastructure, and the company offers a range of benefits including remote work, health benefits, and stock options.

Data Analytics Associate- Public Safety

Company: Mark43

Location: USA

Posted Nov 30, 2024

Mark43 is seeking a Data Analytics AssociatePublic Safety with experience in customer service and an interest in data analysis. The role involves collaborating with public safety professionals, providing practical support and guidance, and developing data analytics dashboards and reports.

Implementation Lead

Company: SmarterDx

Location: USA

Posted Nov 30, 2024

The job posting is for an Implementation Lead position at SmarterDx, a company that builds clinical AI for revenue cycle management. The role requires experience in healthcare, revenue cycle processes, and project management. The company offers competitive compensation, benefits, and a remote-first work environment.

Client Principal

Company: Nearform

Location: USA

Posted Nov 30, 2024

Nearform is a digital and AI engineering consultancy seeking a Client Principal to join their North American team. The role involves expanding the client base, fostering lasting relationships, and driving revenue generation. The company offers a positive company culture, work-life balance, and opportunities for growth.

Solutions Engineer

Company: Northbeam

Location: USA

Posted Nov 30, 2024

Northbeam is building a marketing intelligence platform for growth, and they're looking for a Solutions Engineer to join their team. The role involves guiding new customers through the integration process, troubleshooting issues, and improving documentation. The ideal candidate has experience with software engineering, customer support, and technical skills such as SQL, JavaScript, and HTML.

Client Success Manager, Enterprise

Company: Bazaarvoice

Location: USA

Posted Nov 30, 2024

The Client Success Manager Senior CSM Enterprise role is a critical client-facing position responsible for driving adoption, increasing satisfaction, and identifying opportunities for expansion. The role involves advising clients on strategies to maximize the value of their Bazaarvoice products and solutions, delivering quarterly business reviews, and managing client lifecycle.

Senior Manager, LOA Program

Company: Springhealth

Location: USA

Posted Dec 01, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers and providing accessible care to everyone. They are looking for a Senior Manager to lead the creation and growth of their Leave of Absence Product.

Director - User Insights

Company: DuckDuckGo

Location: USA

Posted Nov 30, 2024

DuckDuckGo is a privacy-focused company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Director of User Insights to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Customer Success Associate

Company: EverQuote

Location: USA

Posted Dec 01, 2024

The job posting is for a Customer Success Associate role at EverQuote, a company that operates the largest online marketplace for insurance shopping in the United States. The role involves handling customer inquiries, building relationships with clients, and providing support to agents. The company is committed to building an equitable, diverse, and inclusive workplace.

Employee Engagement and Development Coordinator

Company: Darkhorse Tech

Location: USA

Posted Dec 01, 2024

Darkhorse Tech is a company that provides comprehensive DentalSpecific IT services, with a focus on building relationships with clients and fostering a positive growth-oriented environment. The company is led by CEO Reuben Kamp, who has created a culture of passionate service, team first, growth mindset, excellence, and accountability. The Employee Engagement and Development Coordinator role is responsible for fostering this culture and driving employee engagement, development, and overall satisfaction.

Customer Success Engineer

Company: Vercel

Location: USA

Posted Nov 30, 2024

Vercel is hiring a Customer Success Engineer to work remotely on the US West Coast. The role involves troubleshooting customer issues, developing internal tools, and improving the customer experience. The company offers a great compensation package, inclusive healthcare, and flexible time off.

Project Management Director

Company: Upstatement

Location: USA

Posted Nov 30, 2024

The job posting is for a Project Management Director position at Upstatement, a digital product studio with an editorial mindset. The role involves leading the project management team, defining a new project management strategy, and cultivating account growth. The company offers a competitive salary, flexible work arrangements, and a range of benefits.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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