Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

IT Assurance Partner

Company: BPM LLP

Location: USA

Posted Nov 25, 2024

BPM is a company that values people and has a shared entrepreneurial spirit. They are looking for a passionate IT Assurance Partner to join their team, offering a total rewards package, wellbeing resources, and professional development opportunities.

Software Engineer, Community Support Platform - IVR/Voice

Company: Airbnb

Location: USA

Posted Nov 24, 2024

The text describes the IVR Product team's mission to leverage AI to transform the way users interact with Airbnb's support, focusing on delivering a user-centric experience and continuously improving voice interactions. The team is responsible for creating seamless and impactful experiences across Airbnb's voice products, and is looking for an engineer to join their team.

Marketing Campaign Strategist - Expansion

Company: Sprout Social

Location: USA

Posted Nov 24, 2024

Sprout Social is looking to hire a Marketing Campaign Strategist to join their Marketing team. The role involves creating customer campaigns, leading the execution of quarterly product launch campaigns, and building strong relationships with key stakeholders.

Sales Development Representative

Company: Kontakt.io

Location: USA

Posted Nov 25, 2024

Kontaktio is a company that creates smart indoor spaces where people can thrive. They have grown rapidly and are now looking for a Sales Development Representative to join their team. The company emphasizes ease of use, simplicity, and scalability, and is committed to delivering fast outcomes and unmatched scalability.

Staff Software Engineer

Company: Workiva

Location: USA

Posted Nov 25, 2024

Workiva is seeking a Staff Frontend Engineer to join their dynamic team focused on building a leading sustainability platform. The role involves leading efforts to elevate the frontend developer experience, mentoring and coaching engineers, and driving the delivery of top-tier solutions.

Customer Support Representative

Company: AcuityMD

Location: USA

Posted Nov 25, 2024

AcuityMD is a software and data platform that accelerates access to medical technologies. The company is seeking a Customer Support Representative to join their team, providing exceptional customer service and resolving customer issues.

Senior Program Manager

Company: phData

Location: USA

Posted Nov 24, 2024

phData is looking for a Senior Program Manager to lead their next phase of growth. The ideal candidate is a seasoned leader with a strong track record of managing large strategic customer portfolios and developing a robust delivery organization.

Compliance Consultant - Comprehensive

Company: COMPLY

Location: USA

Posted Nov 25, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are seeking a Compliance Consultant to join their team, with responsibilities including providing proactive consulting services to clients and assisting with the development of COMPLY products and services.

Compliance Consultant - Compliance Advisory

Company: COMPLY

Location: USA

Posted Nov 25, 2024

COMPLY is a high-growth organization that provides compliance consulting services to clients globally. They are seeking a Compliance Consultant to join their team, responsible for providing consulting services, drafting disclosure documents, and conducting compliance reviews.

Executive Assistant to CMO/CRO

Company: Cobalt

Location: USA

Posted Nov 25, 2024

The job posting is for an Executive Assistant to the CMO and CRO at Cobalt, a company that provides offensive security testing services. The role involves providing administrative and operational support, managing calendars, coordinating meetings, and handling travel and expense reports. The company values diversity and inclusivity and offers a competitive compensation package, comprehensive benefits, and opportunities for professional development.

Risk Operations Manager

Company: Stripe

Location: USA

Posted Nov 25, 2024

The job posting is for a manager position in Stripe's User Policy Operations team. The team is responsible for protecting and advancing Stripe's business, brand, and mission. The manager will lead a team of Risk Operations Analysts and will be responsible for setting a vision, building a path to execute it, and collaborating with cross-functional teams.

Project Manager

Company: Bazaarvoice

Location: USA

Posted Nov 25, 2024

The job posting is looking for a Project Manager who values mastery, authenticity, and positivity. The role involves developing and executing project plans, collaborating with internal and external teams, and ensuring a smooth professional experience. The job requires experience in managing multiple technology projects, self-motivation, organization, and exceptional communication skills.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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