Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Software Development Engineer III - Data Platform

Company: Mapbox

Location: USA

Posted Nov 21, 2024

Mapbox is a leading real-time location platform that provides tools for data applications. The company is looking for a Software Development Engineer III to build and deliver internal data tools and pipelines.

Staff Software Engineer

Company: HubSpot

Location: USA

Posted Nov 21, 2024

HubSpot is seeking a Staff Software Engineer to join the Customer Agent team. The team is building an AI-powered customer support agent and is looking for a handson technical leader who can amplify the capabilities of the team. The ideal candidate has experience with AI, is a technical leader, and has a long track record of delivering high-value projects.

Senior Tools Support Specialist

Company: Airbnb

Location: USA

Posted Nov 21, 2024

The job posting is for a Tools and Process Improvement Lead at Airbnb. The role involves leading business requirements, collaborating with cross-functional teams, and driving continuous improvement. The successful candidate will have experience in process improvement, project management, and data-driven decision making.

Senior Manager, Customer Success

Company: insightsoftware

Location: USA

Posted Nov 20, 2024

The job description is seeking a dynamic and experienced Manager Customer Success to lead the customer success team at insightsoftware. The ideal candidate will have a strong background in customer success, excellent leadership skills, and a passion for building lasting customer relationships.

Associate Director, Payroll

Company: Movable Ink

Location: USA

Posted Nov 21, 2024

Movable Ink is a company that scales content personalization for marketers through data-activated content generation and AI decisioning. The company is headquartered in New York City and serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan. The Associate Director Payroll will be responsible for managing the domestic and international payroll operations and function.

DevSecOps Engineer

Company: Raft

Location: USA

Posted Nov 21, 2024

Raft is a customer-obsessed non-traditional small business looking for an experienced DevSecOps Engineer to support their customers and join their passionate team. The company offers a competitive salary, fully covered healthcare, and a range of benefits.

Contract Senior Narrative Designer

Company: Bungie

Location: USA

Posted Nov 20, 2024

Bungie is looking for a Contract Narrative Designer to join the Destiny 2 team. The role involves working closely with small teams to write strings, create scripts, and collaborate on narrative experiences. The company emphasizes diversity, inclusivity, and equity in the workplace.

Data Engineer

Company: Wealthfront

Location: USA

Posted Nov 21, 2024

Wealthfront is a company that aims to transform the investment advisory business by providing high-quality investment advice to millions of people. As a Data Engineer, you will help build and maintain the company's core datasets, collaborate with stakeholders, and prioritize the highest impact work.

Clinical Recruiter

Company: Hazel

Location: USA

Posted Nov 20, 2024

Hazel Health is a virtual provider of school-based healthcare services, recognized for its innovative approach. The company is looking for a Clinical Recruiter to join its team, responsible for developing effective recruiting plans, creating job postings, and interviewing candidates.

Principal Product Management- BillingCenter

Company: Guidewire

Location: USA

Posted Nov 21, 2024

Guidewire is seeking an experienced product management professional to join their Billing Product Management team to help achieve business goals. The role involves working with customers, sales, and a global product and development team to own and drive the definition of roadmap features.

Senior Tax Analyst

Company: Greenlight

Location: USA

Posted Nov 20, 2024

Greenlight is a fintech company that helps parents raise financially smart kids. They are looking for a Senior Tax Analyst to join their team.

Director of Partner Success, Strategic Employers

Company: Twin Health

Location: USA

Posted Nov 20, 2024

Twin Health is a company that empowers people to reverse, prevent, and improve chronic metabolic diseases. They have a unique approach to healthcare, using data and analytics to make personalized decisions. The company is passionate about improving the health and happiness of its members and has a strong culture of innovation and collaboration.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages