Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Accountant - Platform

Company: Kraken

Location: USA

Posted Nov 20, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Tier 2 - Member Support Advocate

Company: PadSplit

Location: USA

Posted Nov 20, 2024

PadSplit is a pioneering real estate platform committed to providing affordable housing accommodations. They are looking for a senior member of the Customer Experience organization to handle complex customer support escalations.

Backend Developer

Company: Dynamo Technologies

Location: USA

Posted Nov 20, 2024

The US Forest Service is seeking a Backend Developer to work on an Enterprise Land Management System. The job requires experience in building web services, Nodejs, and SQL Server, as well as Agile development and Git. The salary range is $120k-$130k.

Senior CloudOps Engineer

Company: DuckDuckGo

Location: USA

Posted Nov 20, 2024

DuckDuckGo is a privacy-focused company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Senior Cloud Ops Engineer to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Growth Engineer - Grafana Self Serve

Company: Grafana Labs

Location: USA

Posted Nov 20, 2024

The job posting is for a Growth Engineer position at Grafana Labs, responsible for driving adoption of Grafana Cloud. The ideal candidate will have experience in growth and experimentation, and will work with the Growth team to develop and maintain Grafana plugins and improve user outcomes.

Data Support Specialist

Company: Finalsite

Location: USA

Posted Nov 20, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a team of people who work remotely in the US, Europe, South America, and Asia. The company is headquartered in Glastonbury, CT, USA. The Data Support Specialist role is responsible for meeting the data integration needs of clients through an email ticketing system.

Senior Software Engineer II - PaaS Edge

Company: HubSpot

Location: USA

Posted Nov 20, 2024

The HubSpot Product team is passionate about building tools to help small and medium-sized businesses market, sell, and serve their customers. The team is responsible for managing the load balancing layer and operating their own open-source load balancer orchestration system.

Business Development Manager - Healthcare

Company: Coforma

Location: USA

Posted Nov 20, 2024

Coforma is looking for a Business Development Manager to join their growing team. The ideal candidate will have experience in business development, proposal management, and building strategic relationships. The role involves implementing Coforma's growth strategy, building relationships, and executing the overall business strategy.

Documentation Engineer

Company: ClickHouse

Location: USA

Posted Nov 19, 2024

ClickHouse is a company that offers a high-performance columnar OLAP database management system for real-time analytics. They are hiring a Documentation Engineer to join their Product team and are looking for a talented technical writer with an engineering background. The company offers a flexible work environment, healthcare, equity, and time off.

Senior Director - Ad Product

Company: Axios

Location: USA

Posted Nov 20, 2024

Axios is looking for a Senior Director Head of Ad Product to lead the strategy and evolution of their ad product portfolio. The role requires 12+ years of ad product development experience and a passion for innovation and product transformation.

Senior Software Engineer - Billing & Expansion Team

Company: Weights & Biases

Location: USA

Posted Nov 20, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Senior Software Engineer to lead initiatives in pricing, licensing, and billing infrastructure. The company offers competitive salary, equity, and benefits packages.

Customer Success Manager

Company: Perforce

Location: USA

Posted Nov 20, 2024

Perforce is a company that values creativity, collaboration, and wellness. They are looking for a Customer Success Manager to join their team, who is customer-focused, experienced in managing and growing customer accounts, and has a high level of empathy. The company is passionate about helping enterprises use data to accelerate data-driven transformation and is committed to being an equal opportunity employer.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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