Exceptional Service Jobs in USA

445,515 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Generative AI Consulting, Director

Company: NTT DATA

Location: USA

Posted Nov 06, 2024

NTT DATA is seeking a Generative AI Consulting Director to join their remote team in the Financial Services Industry. The role involves leading and overseeing AI projects, developing strategic plans, and contributing to business growth through expertise in AI solutions.

Principal Statistical Programmer (TA-Inflammation and immune system )

Company: ClinChoice

Location: USA

Posted Nov 06, 2024

ClinChoice is a global full-service CRO searching for a Principal Programmer AnalystConsultant to join one of their clients in Inflammation and Immune system TA Team. The role requires high technical skills and thorough industry knowledge to independently perform programming tasks.

Senior Sales Executive

Company: Loyal

Location: USA

Posted Nov 06, 2024

Loyal is a digital healthcare platform that is looking for a Senior Sales Executive to help them achieve their mission of improving health by reaching consumers at the right time in their care. The role involves growing the business through customer acquisition, closing new business deals, and fostering new relationships with senior executives and decision makers.

Senior Product Designer - Personal Banking

Company: Mercury

Location: USA

Posted Nov 06, 2024

Mercury is a financial technology company looking to hire a senior product designer to lead design on their Personal Banking Team. The company aims to design banking tools that are intuitive and user-friendly, and believes that the key to helping individuals achieve financial wellness lies in simplicity and clarity.

Manager - Tooling & Infrastructure

Company: Airbnb

Location: USA

Posted Nov 06, 2024

The job description is for a Tooling and Infrastructure Operations Manager at Airbnb. The role involves developing and launching tools and platforms for internal teams and external partners, managing parts of the operation, and reporting on performance. The job requires collaboration with stakeholders, subject matter expertise, and effective communication.

Licensed Insurance Agent

Company: Concentrix

Location: USA

Posted Nov 06, 2024

The job posting is for a Licensed Insurance Agent position at Concentrix, a global organization that offers a range of benefits, including career growth opportunities, training, and a positive work environment. The role involves working from home, providing customer service, and resolving customer issues. The company values diversity, equity, and inclusion and offers a range of programs and events to support employees.

Property and Casualty Insurance Licensed Sales Representative

Company: The General

Location: USA

Posted Nov 06, 2024

The General is looking for Property and Casualty Insurance Licensed Inbound Insurance Sales Representatives to join their team. The role is primarily home-based and offers a competitive salary, uncapped commission structure, and paid training. The company provides benefits, including comprehensive medical, dental, and vision insurance, and a competitive 401k contribution.

Director of Design and User Research

Company: Nova Talent

Location: USA

Posted Nov 06, 2024

The job description is for a Director of Design and User Research at MileIQ, responsible for leading a team of designers and researchers to create user-centered design solutions. The role requires experience in product design, UX/UI design, and leading design teams.

Vice President, Customer Experience

Company: DNSfilter

Location: USA

Posted Nov 06, 2024

DNSFilter is looking for a Vice President of Customer Experience to lead their global Customer Experience organization. The company is a fast-paced hypergrowth SaaS startup that values diversity and innovation. The role requires 12+ years of experience in managing Customer Success and Customer Support teams, with a proven track record of scaling teams and driving customer satisfaction.

Senior Software Engineer, Backend

Company: interface.ai

Location: USA

Posted Nov 06, 2024

Interfaceai is a leading AI provider for banks and credit unions, offering a unified banking experience through voice chat and employee-assisting solutions. The company aims to transform the banking experience with hyperpersonalized, secure, and seamless interactions, improving operational efficiencies and driving revenue growth.

Vice President of Sales - Mass Market and eCommerce

Company: Yubico

Location: USA

Posted Nov 06, 2024

Yubico is a global company that provides security keys and solutions to make the internet more secure for everyone. They offer a range of products and services, including the YubiKey, which is a popular choice for secure login. The company has a strong mission and values, and is committed to making a positive impact on the world.

Payroll Implementation & Support Manager

Company: Lattice

Location: USA

Posted Nov 06, 2024

Lattice is seeking an experienced HRIS and Payroll Implementation and Support Manager to lead high-touch implementations and provide exceptional ongoing support for their HRIS and Payroll solutions.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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