Exceptional Service Jobs in USA

445,526 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Analyst - Virtual Power Plants Energy Markets

Company: Goodleap

Location: USA

Posted Oct 28, 2024

GoodLeap is a technology company that provides financing and software products for sustainable solutions. They are seeking a Senior AnalystEnergy Trader to join their Consumer Solutions and VPP team.

Sr. FP&A Analyst (R&D, G&A, Corporate)

Company: Newsela

Location: USA

Posted Oct 28, 2024

The role involves managing forecasting models, performing analysis, and providing reporting and analysis to support the business. The role requires experience in FPampA, budgeting, consolidation, performance reporting, and financial analysis, as well as advanced skills in Excel and experience using financial systems.

Director - Private Funding Development

Company: CALSTART

Location: USA

Posted Oct 28, 2024

CALSTART is a mission-driven organization seeking a Director of Private Funding Development to lead fundraising efforts and support the growth of the organization's impact on clean transportation and climate change.

Business Operations Lead

Company: Material Security

Location: USA

Posted Oct 28, 2024

The job posting is for a Business Operations Lead at Material Security, responsible for analyzing data, making recommendations, and implementing processes. The role involves working with various teams, including senior leadership, and has opportunities for growth and impact.

Managed Services Compliance Analyst

Company: COMPLY

Location: USA

Posted Oct 28, 2024

COMPLY is a high-growth organization that provides compliance solutions to financial services firms. They are seeking a Managed Services Compliance Analyst to join their team.

Head of Customer Success for Scaled Services

Company: Enode

Location: USA

Posted Oct 28, 2024

Enode is a startup aiming to accelerate the transition to a sustainable energy system by connecting and optimizing energy devices. They are looking for a Head of Scaled Services to lead their work with existing customers in the startup, scaleup, and midmarket segment.

VP - Product Management

Company: Splice

Location: USA

Posted Oct 28, 2024

Splice is seeking a dynamic product leader to lead and grow a high-performing team, develop visionary product strategies, and prioritize customer needs. The role requires exceptional track record as a product leader, experience in building and maturing product teams, and ability to drive cultural transformation.

Director of Conversation Design

Company: Cresta

Location: USA

Posted Oct 28, 2024

Cresta is a company that aims to revolutionize the contact center industry by combining AI and human intelligence. They have a world-class team of experts and have been recognized as one of the top private AI companies in the world. The company is seeking a Director of AI Delivery and Conversation Design to lead their professional services team.

Principal Engineer - Growth Engineering

Company: hims & hers

Location: USA

Posted Oct 28, 2024

Hims and Hers is seeking a Principal Engineer to lead complex engineering projects, mentor talent, and collaborate with cross-functional teams to deliver high-impact solutions. The role requires expertise in frontend development, modern architecture, and design strategies, as well as exceptional problem-solving and communication skills.

Senior Accountant

Company: Sprout Social

Location: USA

Posted Oct 28, 2024

Sprout Social is looking to hire a Senior International Accountant to the Finance team. The role involves owning the overall international accounting processes, including compliance, and working closely with tax, payroll, and other accounting teams.

Technical Recruiter

Company: Inworld AI

Location: USA

Posted Oct 28, 2024

The job posting is looking for a Technical Recruiter Contractor to fuel the company's growth with extraordinary talent. The role involves owning the full-cycle recruiting process, working closely with hiring managers, and establishing strong relationships with passive and active talent. The company is offering a competitive contract rate of $50-$70 per hour.

Manager - User Experience Research

Company: Wikimedia Foundation

Location: USA

Posted Oct 28, 2024

The Wikimedia Foundation is hiring a UX Research Manager to lead and support a team of design researchers and a program manager. The role involves overseeing research that informs product and technology developments across multiple languages. The ideal candidate has experience in UX research, team management, and communication.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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