Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Sr. Fullstack Engineer I - Product

Company: Khan Academy

Location: USA

Posted Sep 29, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students worldwide. The role is focused on providing equitable solutions to historically underresourced communities, and the company offers a range of benefits and perks to its employees.

Senior Technical Program Manager

Company: Earnest

Location: USA

Posted Sep 29, 2024

Earnest is a company that aims to make higher education accessible and affordable for everyone. They provide financial support and tools to help students manage their debt and achieve their goals. The company values its employees and offers a range of benefits and perks. The Senior Technical Program Manager role is responsible for creating program plans, tracking program status, and collaborating with stakeholders.

Technical Editor

Company: Fors Marsh

Location: USA

Posted Sep 29, 2024

Fors Marsh is a company that takes on issues that matter, committed to balancing purpose, people, planet, and profit. They are seeking a technical editor to edit client deliverables and internal documents, offering a competitive salary and unique benefits.

Strategic OEM Sales Executive Cybersecurity

Company: Quantinuum

Location: USA

Posted Sep 29, 2024

Quantinuum is seeking a Strategic OEM Sales Executive to drive business growth through channel partners. The role involves selling cybersecurity products to globally recognized partners, negotiating deals, and expanding offerings. The ideal candidate has domain experience in OEM sales and a track record of closing large deals.

Financial Advisor

Company: The Motley Fool

Location: USA

Posted Sep 29, 2024

The Motley Fool is a financial information and services firm that aims to make the world smarter, happier, and richer. They are looking for a Financial Advisor to join their Wealth Management team, who will be responsible for managing clients' nest eggs, providing personalized advice, and helping to construct personalized portfolios.

Government Client Engagement Manager

Company: NielsenIQ

Location: USA

Posted Sep 29, 2024

The job description is for a Client Engagement Manager in the Government vertical of Nielsen IQ. The role involves supporting the team in building and maintaining client relationships, providing day-to-day ownership for service delivery, and showcasing Nielsen IQ's value proposition. The job requires strong organizational skills, excellent communication skills, and the ability to work independently.

Solutions Architect (Pre-Sales)

Company: Twilio

Location: USA

Posted Sep 29, 2024

Twilio is looking for a Solutions Architect to join their team. The role involves partnering with account executives to execute presales activities, understanding customer technical needs, and designing innovative solutions. The ideal candidate has a bachelor's and/or master's degree in a technical discipline, 12+ years of presales experience, and excellent communication skills.

Senior Software Engineer - Personalization and Contextualization Infrastructure

Company: Airbnb

Location: USA

Posted Sep 29, 2024

Airbnb is a mission-driven company that aims to create a world where anyone can belong anywhere. The company is looking for a search infrastructure engineer to improve the search experience and advance its mission.

Software Release Manager

Company: Aya Healthcare

Location: USA

Posted Sep 29, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for employees. The company is looking for a Software Release Manager to manage the software release process, ensuring timely and high-quality deployments. The ideal candidate will have excellent project management skills, strong attention to detail, and a proven track record of successful software release management.

CloudOps Engineering Manager

Company: Mindex

Location: USA

Posted Sep 29, 2024

Mindex is a software development company celebrating 30 years in business, recognized as the 1 Software Developer in the 2023 RBJs Book of Lists. They specialize in agile software development, cloud professional services, and creating innovative products. The company offers a range of benefits and perks, including flexible time off, paid holidays, and professional development opportunities.

Customer Experience Specialist - Voice

Company: InDebted

Location: USA

Posted Sep 29, 2024

InDebted is a company that is changing the world of consumer debt collection by providing a better way to support overdue customers. They have a team of over 300 people working remotely and have doubled their revenue year over year. The company is looking for a Senior Collection Agent to manage and oversee the collection of outstanding accounts receivable from customers.

Benefits Analyst

Company: StitchFix

Location: USA

Posted Sep 29, 2024

Stitch Fix is a leading online personal styling service that helps people discover their personal style. The company is looking for a Benefits Analyst to join their team, who will assist in the day-to-day operations of their benefits, retirement, and leave of absence programs.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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