Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Engineering Manager, Data - Personalization

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with a personalized experience for members. The Personalization Algorithm & Innovation Data Engineering team builds large-scale datasets to improve the member experience. The team is seeking a leader with experience in distributed systems, data products, and building high-quality data processing systems. The ideal candidate should have a strategic mindset, focus on development and operational efficiency, and embody Netflix's core values.

Analytics Engineer (L6) - Ads DSE, Live Events

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched a lower-priced ads-supported tier and are seeking founding members for their Ads Data Science and Engineering team. The team focuses on building analytics tools, predictive models, and algorithms to create more choices and joy for members while providing a premium TV brand experience for advertisers. They are looking for a Staff Analytics Engineer to lead analytics initiatives for the rapidly growing Live Events space, including NFL and WWE. The role involves defining analytics frameworks, building scalable roadmaps, developing cross-functional partnerships, and delivering technically robust solutions.

Distributed Systems Engineer (L5) - Data Platform

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading global entertainment service with over 300 million paid memberships across 190 countries. The company provides a wide variety of TV series, films, and games, allowing members to play, pause, and resume watching anytime, anywhere. Netflix's data platform teams enable the company to leverage data to bring joy to members and make critical data-driven decisions. The company is looking for distributed systems engineers to help evolve and innovate its infrastructure, with a focus on building a diverse and inclusive team.

Security Software Engineer (L5) - Authentication Engineering

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Security Software Engineer to help mature its enterprise authentication platform, tackle complex security challenges, and shape its security posture. The role offers high autonomy, strategic impact, and the opportunity to work with modern programming languages and cloud platforms.

Clinical Vendor Manager

Company: Gravie

Location: USA

Posted Nov 17, 2025

Gravie is a healthcare company focused on improving the way people purchase and access healthcare through innovative consumer-centric health benefit solutions. They offer a diverse range of products and services developed by a unique team that encourages authenticity. The Clinical Vendor Manager role is responsible for managing Gravie's portfolio of clinical vendor partnerships to ensure cost-effective, high-quality, and compliant delivery of clinical programs and services. The role involves building relationships with vendors, monitoring performance, and ensuring alignment with Gravie's operational, financial, and member experience goals.

Engineering Manager - Cloud Architecture Tooling and Security (CATS)

Company: Netflix

Location: USA

Posted Nov 17, 2025

This text describes Netflix's cloud security initiatives, a job opening for a cloud security leader, required qualifications, benefits package, and diversity commitments. It presents factual information about the company's operations and hiring practices without overtly positive or negative language.

Web Software Engineer 4 - Client API Foundations

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across different genres and languages. Netflix's commerce engineering team is responsible for driving subscriber growth and increasing value from each member. The team collaborates with cross-functional teams on initiatives focused on acquisition, retention, plans, pricing, user identity, customer support, and more. They build and maintain foundational systems powering billing, payments processing, identity, and the consumer web application platform at Netflix.

Security Software Engineer (L5) - Cloud Infrastructure Security

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company operates its streaming service on Amazon Web Services and prioritizes cloud security. The Cloud Infrastructure Security (CIS) team designs and implements strategic cloud security controls and core building blocks for Netflix's AWS deployment. The company is seeking an experienced security software engineer to help scale cloud security for Netflix.

Senior Software Engineer (L5) - Open Connect Edge Accelerator

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix describes its global entertainment services and Open Connect CDN infrastructure, outlines a senior software engineer role with technical requirements, and details compensation and benefits. The text emphasizes company culture, diversity, and job opportunities.

Software Engineer L5 - Offline Inference, Machine Learning Platform

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix promotes its leading entertainment services and seeks a Software Engineer L5 to join their Offline Inference team, emphasizing scalable ML infrastructure and competitive benefits.

Distributed Systems Engineer (L4) - Data Platform

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company provides a wide variety of TV series, films, and games across genres and languages. Netflix's Data Platform teams enable data-driven decision making and provide centralized data platforms and tools for various business functions. The company is looking for distributed systems engineers to help evolve and innovate its infrastructure.

Engineering Manager - Live Discovery

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix, a leading entertainment service with 300M+ members, excels in live content and seeks engineering leaders to enhance member experiences through innovation and scalability.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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