Exceptional Service Jobs in Washington DC

75,591 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Sr IT Project Lead- TS/SCI Required

Company:

Location: Washington, DC

Posted Feb 03, 2025

Verizon Sales Consultant

Company:

Location: Fort Washington, PA

Posted Feb 03, 2025

Editor, Capitol Hill

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Feb 03, 2025

IT Systems Manager

Company:

Location: Washington, DC

Posted Feb 03, 2025

Assignment Editor, Pictures

Company: Thomson Reuters

Location: Washington, DC

Posted Feb 03, 2025

Senior Business Analyst - Card External Planning & Analysis

Company: Capital One

Location: Washington DC

Posted Feb 03, 2025

Capital One is seeking a Senior Business Analyst for their Card External Planning & Analysis team. The role involves acting as a thought leader, analytical partner, and insight creator. The team tackles high-leverage problems, drives insights, and propels the Card business forward. Key responsibilities include strategic leadership, storytelling, analysis, partnership, and teamwork. Required skills include strategic and analytic orientation, strong business judgment, influence, executive communication, results orientation, technical and data skills, and a successful track record in a fast-paced environment. Basic qualifications include a bachelor's degree in a quantitative field and at least 1 year of analysis experience. Preferred qualifications include a master's degree, market research experience, SQL querying, business analysis, financial services, and consulting experience.

Jr UX/UI Designer (TS SCI Clearance)

Company:

Location: Washington, DC

Posted Feb 03, 2025

Sanctions FIU Investigator

Company: Meta

Location: Washington, DC

Posted Feb 03, 2025

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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