Exceptional Service Jobs in Washington DC

75,591 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Software Engineer

Company: Element (e14s.com)

Location: Washington DC

Posted Jan 27, 2025

Element is a HUBZone-certified consulting firm that partners with government agencies to create meaningful user experiences, fostering local economic development and digital transformation. They offer a supportive culture that values collaboration, creativity, diversity, and inclusion. Employees have the opportunity to work on cutting-edge technology solutions and design intuitive interfaces, making a transformative impact on government service delivery. Key responsibilities include applying engineering principles, participating in code reviews, and collaborating with cross-functional teams. Minimum requirements include a Bachelor's degree in Computer Science or related field, 2+ years of software engineering experience, and proficiency in Java development. Preferred requirements include past web application development experience and familiarity with Scaled Agile Framework® SAFe®.

Full Stack Engineer

Company: Element (e14s.com)

Location: Washington DC

Posted Jan 27, 2025

Element is a HUBZone-certified consulting partner that fosters local economic development and leads digital transformation in government agencies. They offer a supportive culture with a focus on collaboration, creativity, diversity, and inclusion. The company is currently seeking a Full Stack Engineer with strong application design and development skills, experience in DevOps, AWS, and Agile application development. The role involves operating and enhancing an enterprise government system and migrating from one AWS account to another. Element is an equal opportunity employer committed to building solutions that improve the lives of those who use them.

Cloud Architect

Company: Element (e14s.com)

Location: Washington DC

Posted Jan 27, 2025

Element is a HUBZone-certified consulting firm that partners with government clients to create meaningful user experiences and drive digital transformation. They foster a supportive culture with a focus on collaboration, creativity, diversity, and inclusion. As a Cloud Solutions Architect, you'll design and implement resilient, secure, scalable, and cost-effective cloud solutions using AWS, Azure, or Google Compute. Key responsibilities include providing architectural guidance, championing Marketplace principles, optimizing cloud costs, and collaborating with stakeholders. Minimum qualifications include a Bachelor's degree in Computer Science or a related field, 4+ years of cloud infrastructure engineering experience, and AWS Solutions Architect certifications. Preferred qualifications include experience with IaC tools, CICD processes, monitoring tools, and government consulting. Element is a remote-first company based in Washington DC, committed to equal opportunity employment.

Senior Product Designer (UI/UX) - Mobility Domain

Company: Yassir

Location: Washington DC

Posted Jan 27, 2025

Yassir, a leading super App in the Maghreb region, is expanding its services to include financial services in addition to ride-hailing and last-mile delivery. The company, backed by ~$200M in funding, operates in 45 cities across Algeria, Morocco, Tunisia, France, Canada, and Sub-Saharan Africa. They are seeking a talented and motivated Product Designer with 5+ years of experience in digital experiences, proficiency in Sketch or Figma, and a strong understanding of iOS and Android design language. The role involves creating end-to-end experiences, collaborating with cross-functional teams, and leading design system development. Benefits include working with renowned investors, outstanding mentors, and a flexible work environment.

DevOps Engineer

Company: Element (e14s.com)

Location: Washington DC

Posted Jan 27, 2025

Element is a HUBZone-certified consulting firm that specializes in crafting meaningful user experiences for government customers. They foster local economic development and lead digital transformation in government agencies. The company values collaboration, creativity, diversity, and inclusion, creating a supportive culture where every voice is valued. As a remote-first company based in Washington DC, they offer a position for a DevSecOps Engineer to modernize federal clients' software development and operational processes. The ideal candidate should have a solid understanding of cloud services, DevOps methodologies, and extensive experience with AWS, IaC, and agile tools. Element is an equal opportunity employer committed to building solutions that improve the lives of those who use them.

Linux Systems Administrator - Mid Level

Company: MAXISIQ

Location: Washington DC

Posted Jan 27, 2025

IOMAXIS dba MAXISIQ, a company specializing in Cyber RDTampE since 2006, is seeking a Linux Systems Administrator for a hybrid position in Lorton, VA. The role involves modernizing operational mission systems, designing software application upgrades, and implementing solutions. The company offers competitive benefits and supports professional development. The ideal candidate should have a degree in software development or computer science, or equivalent experience, along with 5 years of systems administration experience and familiarity with various scripts, programming languages, and operating systems.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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