Exceptional Service Jobs in Washington DC

75,591 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Business Development & Outreach Associate

Company: Hive Group LLC

Location: Washington DC

Posted Jan 25, 2025

Hive Group, a leader in federal government solutions, is seeking an Outreach Associate. The role involves operational research, strategic marketing, stakeholder outreach, and process improvement. The candidate must have a degree in related fields, 5+ years of business development experience, and the ability to obtain a security clearance. The position offers a competitive salary and comprehensive benefits. Hive Group is committed to equal opportunity and non-discrimination.

Retail Stylist

Company: Kendra Scott

Location: Washington, DC

Posted Jan 25, 2025

Managing Director

Company: U.S. Department of State

Location: Washington, DC

Posted Jan 25, 2025

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Jan 25, 2025

Senior Data Engineer - BankTech

Company: Capital One

Location: Washington DC

Posted Jan 25, 2025

Capital One is seeking a Senior Data Engineer with at least 3 years of experience in application development and 1 year in big data technologies. The role involves collaborating with Agile teams, utilizing various programming languages and cloud-based data warehousing services, and staying updated with tech trends. The ideal candidate should have 5+ years of experience in application development, 2+ years in public cloud, and expertise in distributed data computing tools, NoSQL databases, and UNIX/Linux. The role offers a competitive salary and benefits package, and Capital One is an equal opportunity employer committed to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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