Exceptional Service Jobs in Washington DC

75,591 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Security Engineer, Investigations - i3E

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Product Manager

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Information Assurance Analyst

Company: Andworx LLC

Location: Washington DC

Posted Jan 24, 2025

Andworx is seeking an Information Assurance Analyst with extensive experience in the Federal Government. The role involves developing and maintaining information security programs, reviewing and drafting IA policies, and ensuring compliance with DoD policies and security best practices. The ideal candidate should possess strong communication skills, relevant certifications, and US citizenship with an active DOD Secret clearance. Andworx is a collaborative team that values innovation, quality, and continuous learning.

Operations Research & Systems Analyst (ORSA) SME (Operations Research Analyst 5)- 4548

Company: Alion Science and Technology

Location: Washington, DC

Posted Jan 24, 2025

HII-TSD is seeking an Operations Research Systems Analyst (ORSA) Subject Matter Expert (SME) to support the Defense Intelligence Agency's (DIA) Centers and Offices at Bolling AFB, Washington, DC. The role involves providing strategic all-source analysis products and assessments across multiple disciplines, including regional stability, foreign military and security forces, insurgent organizations, counterterrorism, and counterintelligence. The SME ORSA analyst will design, develop, and apply various decision analytics, mathematical and statistical techniques, data mining, modeling and simulation, and other analytic methods to address operational and planning challenges. The role also includes performing ad hoc and recurring business analytic support, statistical analysis, process improvement analysis, and record keeping functions. Minimum qualifications include 15 years of relevant experience with a Bachelor's degree, or less years with higher degrees. A TS/SCI Clearance with CI/Poly is required.

Per Diem Urologist (Providence St. Peter Hospital)

Company: Providence

Location: Olympia, Washington

Posted Jan 24, 2025

Providence Medical Group is recruiting a board certified/board eligible Per Diem Urologist for temporary vacation coverage at Providence St. Peter Hospital in Olympia, Washington. The role involves providing urgent and emergent procedures. The hospital, listed as one of the top 5 Best Regional Hospitals in Washington for 2019, offers a respected family medicine residency program and has a Level III trauma center. Olympia, the location, is a southern tip of Puget Sound with abundant activities and a strong school system. Providence, the employer, is a nationally recognized healthcare organization with a mission to provide compassionate care to all, especially the poor and vulnerable.

Senior Manager, Data Analysis - Anti-Money Laundering Modeling and Advanced Data Insights

Company: Capital One

Location: Washington DC

Posted Jan 24, 2025

Capital One is seeking a Senior Manager for Data Analysis in the AntiMoney Laundering Modeling and Advanced Data Insights team. The role involves planning and executing data strategy for large scale predictive models, identifying technical issues in analytical tools, adhering to enterprise data management practices, and communicating results clearly. The ideal candidate should have strong problem-solving skills, communication abilities, and leadership experience. The position offers a competitive salary and benefits package, and is eligible for performance-based incentives. Capital One is an equal opportunity employer committed to diversity and inclusion.

Director, Technical Program Management

Company: Capital One

Location: Washington DC

Posted Jan 24, 2025

Capital One is seeking a Director of Technical Program Management to lead programs that deliver on critical business goals and build large scale products and platforms. The role involves managing enterprise platform hosting billions of documents, collaborating with cross-functional teams, and defining product roadmap and future strategy. The ideal candidate should have a strong technical background, exceptional communication and collaboration skills, and experience as a TPM leader. The role requires a deep focus on execution, accountability, and results, as well as excellent cross-team collaboration skills. The minimum and maximum full-time annual salaries for this role are listed for McLean VA, Plano TX, and Richmond VA.

Identity and Access Management IGA Governance Lead

Company: Bank of America

Location: Washington, DC

Posted Jan 24, 2025

Bank of America is seeking an IAM Role Based Access & Segregation of Duties Manager for its Global Information Security (GIS) team. The role involves leading a team responsible for Identity Governance and Administration (IGA) ecosystem, ensuring appropriate access to resources, and mitigating risks. The candidate should have extensive IAM experience, strong interpersonal skills, and expertise in various IAM vendor solutions. The position offers a competitive salary range of USD 160,000.00 - 185,100.00 per year, along with benefits and opportunities for career growth.

Software Developer - 37818

Company: Alion Science and Technology

Location: Washington, DC

Posted Jan 24, 2025

Enlighten, a HII company, is seeking a Software Developer with extensive experience in Analytic Software Development, preferably 8+ years. The role involves analyzing cloud infrastructure needs, working closely with engineering teams, and providing support for cloud-based infrastructure. Required skills include proficiency in various technologies such as Kafka, Spark, Flink, MapReduce, Hadoop, Elasticsearch, MongoDB, Solr, enterprise APIs, RESTful web services, Microservices architecture, OOP paradigms, AWS, Azure, Spring, Guava, Linux, Git, Nexus, Maven, and agile software lifecycle. The candidate should also have a proven ability to learn quickly, work independently and in a team, and potentially lead a team of software engineers. U.S. Citizenship is required, and the role involves on-site work 3-5 days a week, with potential for hybrid work in the future.

Software Engineering Manager, Product

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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