Exceptional Service Jobs in Washington DC

75,591 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

General Utility Worker - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Aramark is seeking a self-motivated General Utility Worker to maintain cleanliness of dishes, equipment, and environments. The role involves ensuring guest satisfaction, maintaining dishwashing station, equipment, and performing light maintenance tasks. Aramark offers competitive compensation ($25.45- $25.45 hourly), benefits including medical, dental, vision, and work/life resources, and opportunities for career growth. The candidate must demonstrate understanding of basic sanitation and safety procedures, and be available for flexible hours.

Cyber Network Defense Analyst

Company: Leidos

Location: Washington, DC

Posted Jan 23, 2025

Leidos is hiring for a Cyber Network Defense Analyst (CNDA) position. The role involves providing Network Operations Security Center (NOSC) support, cyber analysis, application development, and 24x7x365 support. The NOSC is responsible for monitoring, detecting, analyzing, mitigating, and responding to cyber threats. The job requires network security monitoring, threat detection, log analysis, incident response, and documentation. The ideal candidate should have a Bachelor's Degree, 4+ years of SOC analyst experience, and expertise in network topologies, security devices, and packet analysis tools. TS/SCI clearance is mandatory. The pay range is $85,150.00 - $153,925.00.

Enterprise Analytics and Modeling - Risk Management - Lead Associate (Open to Remote)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 23, 2025

Fannie Mae is seeking a Lead Associate for the Enterprise Analytics and Modeling - Risk Management team. The role involves assessing and identifying potential risks to the company's reputation, safety, security, and financial success. The successful candidate will work with key stakeholders across the enterprise, participate in AI council and working group meetings, and ensure compliance with AI/ML regulatory guidance. The ideal candidate will have at least 4 years of risk management experience, including 1 year in model risk management, and a strong background in AI/ML practices, policies, and frameworks. Excellent communication skills and the ability to work independently or within a team are essential. Fannie Mae offers a comprehensive benefits package and an inclusive work environment.

PostgreSQL DBA

Company: Deloitte

Location: Washington, DC

Posted Jan 23, 2025

Deloitte's Core Business Operations (CBO) is seeking a skilled Database Administrator to join their team. The successful candidate will work closely with development scrum teams to deliver data insights and business intelligence products, driving key business and operational decisions. The role involves implementing, performance tuning, and supporting multiple types of databases, with a focus on PostgreSQL. Responsibilities include general troubleshooting, database maintenance, risk identification, schema management, and effective communication with all levels of management. The ideal candidate should have a Bachelor's degree, 5 years of experience in database implementation, performance tuning, and support, and 5 years of experience with PostgreSQL. An active Top Secret security clearance is required, and the role necessitates onsite work in Washington DC, 4 days a week. The wage range for this role is estimated to be between $109,000 and $181,000.

Senior Technical Implementation Consultant (Oracle ERP)

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 23, 2025

Thomson Reuters is seeking a Senior Technical Implementation Consultant with 5+ years of experience in ORACLE ERP Integration and/or financial add-ons. The Principal Implementation Consultant - ERP will work closely with ONESOURCE Project Managers and Tax SME to implement ONESOURCE Determination integration software at client sites globally. The role involves serving as a primary integration interface with client tax professionals, leading business and user requirements sessions, and assisting in the analysis and delivery of ORACLE integration implementations. The ideal candidate should have excellent interpersonal and written communication skills, technical experience implementing ORACLE and/or Add-on Solutions, and experience with process analysis, design, mapping, and re-engineering. Thomson Reuters offers a comprehensive benefits package including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Malware Defense Analyst

Company: Merrill

Location: Washington, DC

Posted Jan 23, 2025

Multi-Site Maintenance Technician

Company: Bozzuto

Location: Washington, DC

Posted Jan 23, 2025

Bozzuto is a company that values community, care, and excellence. They are seeking a Maintenance Technician who can provide exceptional service, resolve maintenance issues, and maintain a welcoming environment. The role involves HVAC, electrical, plumbing, and appliance repair, as well as turn-over repairs, general upkeep, and snow removal. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement. They emphasize a supportive work environment that fosters professional growth and diversity.

Principal Data Analyst, WP Intelligence

Company: The Washington Post

Location: Washington, DC

Posted Jan 23, 2025

The Washington Post's Data and Analytics department is seeking a Principal Data Analyst. This role involves collaborating with multiple departments to shape the growth of WP Intelligence, a new professional products business. The analyst will work on complex problems, transforming ambiguous questions into actionable answers, and build reports and conduct data analysis. The ideal candidate will have a strong quantitative mindset, expertise in SQL, Python, Tableau, and big data tools, and experience in web analytics. The role offers a competitive salary range of $98,800.00 - $164,600.00 USD Annual, comprehensive benefits, and an opportunity to contribute to a mission-driven organization.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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