Exceptional Service Jobs in Washington DC

75,592 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Lead Client Advisor

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

The Lead Client Advisor role at Thomson Reuters involves leading a firm-wide transformation project for a customer in the Global Large Law space. Key responsibilities include managing project plans, building strong relationships with stakeholders, facilitating progress updates, creating high-quality deliverables, mitigating risks, driving change management, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's Degree, preferably a Master's, and at least 8 years of experience in large-scale transformation projects in the legal industry. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, purpose-driven work, and competitive compensation.

Maintenance Assistant

Company: KETTLER

Location: Washington, DC

Posted Jan 22, 2025

Payroll Specialists

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

A rapidly growing organization in Washington DC is seeking a Payroll Specialist with 3+ years of experience. The role involves processing payroll for hourly and salaried employees, verifying payroll entries, assisting with wage garnishments, and working with line managers on payroll-related issues. Proficiency in Microsoft Office, ADP or Paychex, strong attention to detail, and ability to maintain confidentiality are required.

(USA) Frontend Coach

Company: Walmart

Location: Washington, DC

Posted Jan 22, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance and sales. They will also supervise and develop hourly associates, ensuring compliance with company policies and promoting a culture of belonging. The role requires respect for individuals, integrity, customer focus, and a strive for excellence.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

Coach, D.C. United Summer Camps: 2024-3380

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 22, 2025

D.C. United Summer Camps is seeking enthusiastic soccer coaches for a five-day program. The role involves mentoring campers, fostering a positive atmosphere, and ensuring safety. Coaches should have soccer experience, preferably at a competitive level, and experience working with children. They must be passionate about soccer, committed to the camp's mission, and reliable. The job offers compensation of $17.50 per hour, potential awards, and the chance to work with a global brand. It's a phone-free and nut-free environment, with opportunities for extended employment.

Catering Director

Company: Sodexo

Location: Washington, DC

Posted Jan 22, 2025

Sodexo is seeking a Catering Manager for a University in Suburban Maryland. The role involves overseeing catering services, ensuring client satisfaction, and contributing to account revenue. Responsibilities include managing daily catering events, overseeing sales processes, ensuring a safe work environment, and complying with budget requirements. Sodexo offers competitive compensation, comprehensive benefits, and opportunities for career growth. The ideal candidate should have hands-on higher education catering experience, prior high-volume catering service experience, and knowledge of catering setup and execution.

Phlebotomist

Company: Labcorp

Location: Washington, DC

Posted Jan 22, 2025

Labcorp is seeking a Phlebotomist for a client office in Washington, DC. The role involves providing exceptional customer service, performing skilled specimen collections, and representing the company. The work schedule is Monday - Friday 12:00pm - 9:00pm, and one Saturday a month 8am - 12pm. The pay range is $16.00 - $26.00 per hour. Benefits include medical, dental, vision, life insurance, STD/LTD, 401(k), PTO, tuition reimbursement, and an employee stock purchase plan. Job responsibilities include performing blood collections, data entry, billing, and maintaining patient logs. Requirements include a high school diploma, phlebotomy certification, 2 years of experience, strong communication skills, and the ability to work independently or in a team. The company is an Equal Opportunity Employer.

Editorial Safety Lead, Americas

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

Thomson Reuters is seeking an experienced Editorial Safety Lead for the Americas region. The role involves guiding journalists in risk assessment and mitigation, joining assignment teams if necessary, and overseeing hostile environment training. The successful candidate should have local knowledge, hostile environment experience, emergency first aid skills, and digital safety literacy. The position offers a competitive salary, comprehensive benefits, and a flexible hybrid work model. Thomson Reuters values diversity, inclusion, and work-life balance.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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